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Service bulletin PIT5445A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10083360
Published by NHTSA2016-10-24
Manufacturer's numberPIT5445A
Manufacturer's date2016-08-30
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN OF ADDITION INFORMATION WHEN DIAGNOSING A SERVICE DRIVER ASSIST MESSAGE WITH A DIAGNOSTIC TROUBLE CODE B172E AND OR A B172F. THE HAPTIC SEAT MOTOR HAS A PIGTAIL LEAD COMING OFF OF IT. IN MANY CASES THE WIRING PIGTAIL NEAR THE HAPTIC SEAT MOTOR HAS BROKEN AND WILL REQUIRE REPLACEMENT.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Trouble codes named

B172E, B172F

Vehicles listed
CADILLAC ESCALADE2015, 2016, 2017
CADILLAC ESCALADE ESV2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015, 2016, 2017
CHEVROLET TAHOE2015, 2016, 2017
GMC SIERRA 15002014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2015, 2016, 2017
GMC YUKON DENALI2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20242942024-05-24. Electrical
20214072021-07-01. Electrical
20193252019-06-28. Electrical
20192042019-04-26. Electrical
20160682016-02-11. Electrical
16V0840002016-02-11. ELECTRICAL SYSTEM:SOFTWARE
15V6400002015-10-09. ELECTRICAL SYSTEM:IGNITION
20154582015-10-08. Electrical
20144322014-10-03. Electrical
14V6140002014-10-01. ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
18-NA-1802025-01-30. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
17-NA-3312025-01-28. Service bulletin. This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.