Service bulletins for the 2024 BMW iX
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
92 on file from NHTSA, as of 2026-10-19.
By type
By component
| B120523 | 2024-03-02. Service bulletin. POWER TRAIN. The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries (isolation faults) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possible cause of fault as; A metal chip is found behind the brush module (between the brush module and the end shield of the electrical machine). Repair required. Refer to service solution no. 20000794435083 in Aftersales Information Research (AIR). Follow information in the Procedure section below. |
|---|---|
| B640324 | 2024-02-01. Service bulletin. ENGINE AND ENGINE COOLING. The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19°F (-7°C). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures). |
| B611305 | 2024-02-01. Service bulletin. ELECTRICAL SYSTEM. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints. |
| B654223 | 2024-01-03. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position |
| B653923 | 2024-01-03. Service bulletin. EQUIPMENT. If regional navigational maps are downloaded into the vehicle over-the-air, they cannot be installed into the active Navigation. |
| B090223 | 2023-12-06. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. BMW Remote Software Upgrade (RSU) is not possible. The “Remote Software Upgrade” menu shows thefollowing text: “A remote software upgrade and the activation of functions are not possible. Please contact your servicepartner to restore functionality.” Additionally, certain purchased BMW ConnectedDrive Upgrades that require RSU for installation cannot be activated. After the purchase, the status of the upgrade displayed the CID remains “In Activation”. |
| B653423 | 2023-12-06. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed. |
| B661523 | 2023-12-06. Service bulletin. EQUIPMENT. Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated. |
| B612123 | 2023-12-06. Service bulletin. STEERING. The steering wheel heating takes a long time to achieve the desired temperature. |
| B513218 | 2023-12-06. Service bulletin. STRUCTURE. The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal. |
| B612523 | 2023-11-01. Service bulletin. ELECTRICAL SYSTEM. The purpose of this Service Bulletin (SIB) is informational regarding DC (direct current) charging complaints on Gen 5 Battery Electric Vehicles (BEV). It serves as a supporting argument and is intended to help distinguish between a standard designed function or component operation from an actual system fault in a DC charging customer complaint (i.e., “DC Not charging or “DC charging too slow”. Helpful “Tips and Tricks” have been included on each topic within the document that can be used as reference to aid in the diagnosis or in understanding the system. The situation involves several possible causes: 1. Limitation of charging power by the charging station or charging app configuration. 2. Decreasing charging power at a very high state of charge (SoC). 3. Too frequent DC charging attempts within a short period of time. 4. The high-voltage battery is not at the ideal temperature. 5. Ageing of the high-voltage battery. |
| B660523 | 2023-11-01. Service bulletin. VEHICLE SPEED CONTROL; LANE DEPARTURE; FORWARD COLLISION AVOIDANCE. Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints. |
| B520822 | 2023-11-01. Service bulletin. SEATS; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT. The decorative hard plastic piece, centered inthe front seat’s headrest (circled area), may contact a person’s head when they are between4' 10" and 5' 6" in height. |
| B652723 | 2023-10-01. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Customers may be experiencing one or more of these 3 issues with Apple CarPlay® operation: No selections can be made in Apple CarPlay® using the I-Drive Controller Apple CarPlay® connections may intermittently be dropped and reconnected When connecting a mobile device using Apple CarPlay®, the following warning pop-up may bedisplayed |
| B652823 | 2023-10-01. Service bulletin. EQUIPMENT. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle) |
| B840523 | 2023-10-01. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT. Intermittently the GPS location in 3 Party Navigation Apps (i.e., Apple Maps, Google Maps, Waze) will drift fromthe correct location. In addition, the location of the vehicle in the My BMW app may be incorrect. BMW Navigation isnot affected. |
| B652123 | 2023-08-28. Service bulletin. ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE. During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5, and returned to customers without making them aware of the change. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.