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Service bulletin B520822

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10244238
Published by NHTSA2023-11-01
Manufacturer's numberB520822
Manufacturer's date2023-10-18
NHTSA componentSEATS; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

NHTSA's summary

The decorative hard plastic piece, centered inthe front seat’s headrest (circled area), may contact a person’s head when they are between4' 10" and 5' 6" in height.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
BMW IX2021
BMW IX2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B5202242024-04-01. Service bulletin. The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 “Driver restraint system” CCM 109 “Passenger restraint system”
B6518222022-12-12. Service bulletin. With I level I020-22-07-520, the customer has been provided with the "Comfort Entry" function. With this function, the seat retracts 20 mm when buckling and unbuckling to make it easier to enter and exit. The function can be activated and deactivated in Multifunctional Display under the seat menu. In certain vehicles, the "Comfort Entry" function can neither be activated nor deactivated.