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Service bulletins for the 2014 BMW 328i

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

527 on file from NHTSA, as of 2026-10-19.

By type

By component

Bulletins, newest first
6518132018-12-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Touchpad Integrated in the iDrive Controller Is Intermittently Inoperative. Intermittently the Touchpad integrated in the iDrive controller is inoperative. * No entries can be made using the Touchpad * Fault code is stored in the touch-box control unit Software error in the touch-box control unit (TBX)
6406132018-12-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING. A/C Cooling: Intermittent Reduction of Air Flow. The customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than one hour. The complaint can vary due to one or more of the following variables: * High outside ambient temperature * Too much humidity * A/C temperature and fan settings set too low for too long Note: It is very difficult to duplicate this issue due the required outdoor weather conditions and length of driving time needed. CAUSE Evaporator starts to freeze up due to the position of the evaporator temperature sensor
6307132018-12-03. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Daytime Running Light Does Not Switch ON. The DRL (Daytime Running Light) is off and cannot be switched on after importing the personal profile from another vehicle. The CID (Central Information Display) display shows that it is active. CAUSE Software error when importing the personal profile from a vehicle which has a different head unit
6123132018-12-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Integrated Owner's Manual No Longer Available After Programming. After a programming or replacement of the Front Electronics Module (FEM), the customer states that the Integrated Owner's Manual (IBA) can no longer be selected in the vehicle. CAUSE FEM application error
3603132018-12-03. Service bulletin. TIRES. "?PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Continental Tires, Inspect and Replace if Necessary. During manufacturing process of the Continental tires, there may have been a deviation from the production specifications. AFFECTED VEHICLES This Service Action involves F30, F31 and F32 vehicles. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 659. If code number 659 has been punched out, the campaign has already been performed. If code number 659 has not been punched out, it will be necessary to utilize the ""Service Menu"" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action."
3403132018-12-03. Service bulletin. SERVICE BRAKES, HYDRAULIC. Incorrect Remaining Service Life from CBS Data for Brake pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Note: E9x vehicles with xDrive are not affected by this bulletin. Software calculation in the brake pad wear model
1221132018-12-03. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. Service Action: Program Control Units (Direct Ozone Reduction). The DME diagnostic for direct ozone reduction, by means of the environmental air catalyst sensor (EAC) located in the radiator, is not carried out correctly as required by emissions regulations.
1217132018-12-03. Service bulletin. ENGINE; POWER TRAIN. N55: Engine Difficult to Start at Cold Ambient Temperatures. The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a cold start * The engine does not start cold or may take several attempts * To assist starting when cold, the accelerator may need to be depressed slightly and the idle speed raised for a few seconds so the engine does not stall This can occur most frequently at outside ambient temperatures between -15°C and + 15°C. It is possible that the Service Engine Soon (MIL) lamp is on with misfire fault(s) stored, but it is equally possible that there will be no faults stored in the DME. Unfavorable DME software Cold start or idling problems may arise due to poor fuel quality. The use of summer fuel during cold outside temperatures may also lead to such problems.
6510092018-12-03. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
6102112018-12-03. Service bulletin. ELECTRICAL SYSTEM. Advanced Onboard Battery Diagnostics. INFORMATION Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery. The analysis and testing of the battery's SoC (State of Charge) and SoH (State of Health) is now performed using ISTA (Integrated Service Technical Application) diagnosis. A separate test using a battery tester is no longer needed.
1701132018-12-03. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Service Action: Replace Coolant Expansion Tank. The low coolant level warning may come on in the information display. CAUSE Insufficient contact at the electrical connector for the coolant level sensor causes an inaccurate reading of the coolant level.
1216112018-12-03. Service bulletin. ENGINE; POWER TRAIN. N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory. INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).
6516132018-12-03. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. Headunit Basic: Intermittently No AM Radio Reception. The Headunit Basic (HU-B), also called Radio Professional or ENTRY head unit, intermittently does not have AM radio reception after starting the vehicle when left in AM mode. * Only hissing or static noise can be heard * AM radio stations are correctly displayed Proper function can be restored by switching to FM mode and back to AM mode. No fault code is stored in the head unit. Software issue in the HU-B
6206132018-12-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster
B8406162018-12-03. Service bulletin. ELECTRICAL SYSTEM. ?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
B8402142018-12-03. Service bulletin. ELECTRICAL SYSTEM. ?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
6517132018-12-03. Service bulletin. ELECTRICAL SYSTEM. No Flashing Confirmation when DWA Is Activated. The DWA alarm (Anti-theft Alarm System) has no confirmation if the vehicle is unlocked with the hood open and then locked again. CAUSE Software error in the DWA
1215132018-12-03. Service bulletin. ENGINE. N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp is illuminated; Engine Malfunction warning is illuminated; and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME Fault Memory. The ISTA/D diagnostic test plan does incorporate a VANOS bleed function, but it does not advise the technician to bleed the VANOS system after a VANOS or engine oil supply component replacement. CAUSE This is due to an error in the current level of ISTA/D. The error will be corrected with ISTA/D 2.41.0.
B5110162018-12-03. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. ?GROANING NOISE FROM DOORS. A groaning noise is heard from any of the doors when driving over rough road surfaces. Excessive friction between window guide and door opening. Situation is worsened by: * Option SA 760 high-gloss shadow line * High ambient temperature * Uneven driving surface.
8406132018-11-26. Service bulletin. EQUIPMENT. iPhone Charging Status Constantly Switches On and Off. Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION Part Number
8405132018-11-26. Service bulletin. ELECTRICAL SYSTEM. TCB: Emergency Call Is Erroneously Triggered. An emergency call is erroneously made with no input from the driver. The following fault codes are stored in the TCB: * 0xB7F325 - Emergency call loud speaker: break in circuit * 0xB7F319 - Emergency call button: short circuit * 0xB7F326 - Emergency call loud speaker: short circuit to earth * 0xB7F33E - Automatic emergency call triggered frequently CAUSE TCB control unit error
6205132018-11-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Head-up Display: Navigation Information Is Not Displayed. The navigation system information (turn advice - arrow view) is no longer displayed on the Head-up Display (HUD). Turning the ignition on and off doesn't resolve the issue. Application error between the instrument cluster and the Head-up Display
1205132018-11-26. Service bulletin. ENGINE. Service Engine Soon Light Flashes with Throttle Adaptation Faults Stored. The EML light flashes with a check control message for reduced power output and/or the Service Engine Soon lamp (MIL) flashes. During the throttle valve adaptation (teach-in limit run), faults may occur due to signal voltage oscillations. This could lead to a termination of the teach-in routine or an incorrect value taught in at the lower limit. The following faults can be stored in the DME memory: E82, E84, E88, E89, E92, and E93 BN2000 vehicles * 28D0: throttle valve, adaptation: Initial adaptation, lower limit not taught in * 28D4: throttle valve, adaptation: Subsequent teach-in, lower limit not taught in * 28C4: throttle valve, adaptation: Emergency air position not adapted * 28A0: throttle valve angle - Intake manifold absolute comparison: pressure too high ??3166: Tank-ventilation system: fault F01, F02, F06, F07, F10, F12, F13, F30, F31, and ALPINA B7 BN2020 vehicles: * 101408: throttle valve, adaptation: Initial adaptation, lower limit not taught in * 107AE0: throttle valve, adaptation: Subsequent teach-in, lower limit not taught in * 101402: throttle valve, adaptation: Emergency air position not adapted * 101F01: throttle valve angle - Intake manifold absolute comparison: pressure too high ??190F08: Tank-ventilation system: fault Sensitivity of the throttle valve sensor (only affects parts installed during this production period)
B1227162018-11-26. Service bulletin. ELECTRICAL SYSTEM. DIAGNOSING NON FUNCTIONING eDRIVE. * Vehicle will not go into "eDrive" * No pertinent electric drivetrain fault codes to assist with diagnosis * "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable * MSA deactivation * 12 volt battery failure * Intelligent Battery Sensor (IBS) failure.
B1209182018-11-26. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. NOISE FROM ENGINE WHEN STARTING. Noise when starting the engine. Engine making a rattling/grinding noise near the 12 volt starter motor. The following fault has been stored in the DME fault memory: * 21A511 - Start system, pinion starter motor: Timeout The following faults are also possible: * 21A504 - EGS, separation clutch: jammed open * 21A50A - Start system, pinion starter: Timeout successively occurred multiple times * 21A510 - Start system, EME: Timeout Consequential damage to flywheel (Torsional vibration damper) and automatic transmission may have also occurred. The starter motor is broken. It may be indicated by:

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.