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Service bulletin TSB 25-2423

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11023547
Published by NHTSA2025-10-02
Manufacturer's numberTSB 25-2423
Manufacturer's date2025-09-24
NHTSA componentPOWER TRAIN

NHTSA's summary

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Trouble codes named

P0757, P2701

Vehicles listed
FORD EXPEDITION2024
FORD EXPLORER2024, 2025
FORD F-1502024, 2025
FORD F-250 SD2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
FORD MUSTANG2024, 2025
FORD TRANSIT2024, 2025
LINCOLN NAVIGATOR2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V3710002026-06-09. POWER TRAIN:AUTOMATIC TRANSMISSION
20260972026-03-03. Powertrain
26V1190002026-03-03. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
20256912025-12-12. Powertrain
25V8630002025-12-12. POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
20254142025-08-08. Powertrain
25V5120002025-08-08. POWER TRAIN:AXLE HUBS
20253962025-07-25. Powertrain
20251962025-04-11. Powertrain
25V2390002025-04-11. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB 26-2375 v22026-10-13. Service bulletin. NOTE: This bulletin has been updated, refer to the change log at the bottom for details. Issue: Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: • Poor shift quality • Illuminated powertrain malfunction (wrench) indicator with DTCs P2704 and P0771 stored in the PCM / TCM . This may be due to a calibration in the TCM and/or wear between the input shaft and the E clutch hub causing theinput shaft O-rings to become damaged resulting in an open E clutch circuit. Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure toreprogram the PCM / TCM and/or replace the E clutch hub and input shaft O-rings
SSM 552182026-10-06. Service bulletin. For 20202026 vehicles equipped with the 10R140 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. Workshop Manual (WSM) updates related to this diagnostic procedure are planned for release in Q4 2026. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. The previous air check procedure has been shown to produce a high rate of false positives, which may lead to unnecessary repairs when no actual leak is present. Accordingly, the air check procedure is not to be used for diagnosing internal transmission hydraulic leaks or as justification for transmission replacement.
TSB 26-24082026-09-30. Service bulletin. This bulletin supersedes 26-2309. Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to W520514-S440, and add L1MZ-7Z490-G valve body separator plate for Aviator. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).
TSB 26-22522026-09-12. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor shift quality Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P2704 and P0771 stored in the powertrain control module (PCM)/transmission control module (TCM) This may be due to the software in the TCM (diesel only) and/or sticking valves in the main control valve body and/or damaged E clutch friction plates and E clutch steel plates. Additional model information: 6.7L Diesel Engine 7.3L Gas Engine 10R140 Automatic Transmission
SSM 550722026-08-25. Service bulletin. Some 2025-2026 Mustang vehicles equipped with a 5.0L or 2.3L engine and built on 15-Aug-2025 and through 01-Dec-2025 may exhibit various drivability symptoms and/or have diagnostic trouble codes (DTC) stored in the powertrain control module (PCM) related to throttle/pedal position circuits. This may be caused by a spread terminal at the PCM connector. Inspect for loose fitting terminals at C1551B for 2.3L vehicles, and C175B on 5.0L vehicles. Refer to the appropriate Wiring Diagram Cells for circuit identification and wiring repair information. Wire terminal repair kit part DU2Z-14474-CA is recommended for this repair. Refer to Wiring Diagram, Cell 005 for repair procedures. For claiming, use causal part 14290 and labor operations 12651D, 12651D45 and 12651D45WR.
TSB 26-23752026-08-19. Service bulletin. This article supersedes TSB 26-2050 to increase the labor operation allowance of labor operations A and B. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Poor shift quality Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2704 and P0771 stored in the PCM/TCM. This may be due to a calibration in the TCM and/or wear between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an open E clutch circuit. Additional model information: 6.7L Diesel Engine 2022-2024 F-550 or F-600 F-Super Duty vehicles built on or before 15-May-2024 with over 5,000 miles (8,000km)
TSB 26-23602026-08-10. Service bulletin. Some of the vehicles listed in the Model Statement above may exhibit an intermittent extended crank with no relevant diagnostic trouble codes (DTCs) present. This may be due to various software parameters in the powertrain control module (PCM).
SSM550592026-08-03. Service bulletin. Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine, 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine, and 2020-2023 Lincoln Aviator vehicles equipped with a 3.0L EcoBoost hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the belt integrated starter generator (BISG). For vehicles with this condition, follow the necessary Pinpoint Test in Workshop Manual (WSM), Section 303-06 for DTC P0A1E and repair the vehicle as directed. Note that previous replacement of the BISG does not negate the need for subsequent BISG replacements if directed to do so by the appropriate Pinpoint Test diagnostics. Engineering is investigating this BISG quality concern. Monitor PTS for updates regarding this investigation.
TSB 26-22942026-07-13. Service bulletin. This bulletin supersedes 26-2066. Reason for update: To remove "(2024 only)" from the Issue statement to include 2021-2025 vehicles that may exhibit a clicking sound coming from the gear shift lever. Some of the vehicles listed in the Model statement above equipped with a console GSM may exhibit at least one of the following conditions: * Clicking sound coming from the gear shift lever after it is placed and kept in reverse, neutral or drive position. * Gear shift lever stuck in park * Gear shift lever will not shift into park * Gear shift lever will not shift out of gear * Gear shift lever will not stow/unstow * Gear shift lever will move past the park position * Loose gear shift lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with DTCs P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to the GSM. Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the return to park function is triggered.
SSM 549752026-07-07. Service bulletin. Some 2023-2026 F-Super Duty vehicles equipped with a 10R100 or 10R140 transmission may exhibit an intermittent failure to engage forward or reverse gears and/or a loud whining noise. Additionally, the driver will be able to shift back to park. This may be due to PCM software being unable to command the transmission solenoid clutch actuators when the battery has a low state of charge (SoC) and/or the vehicle has been jump started. To restore proper transmission functionality, charge the battery as stated in the Workshop Manual (WSM), Section 414-01 Charging System > General Information. Cycle the ignition on then off and leave the vehicle off for 5 minutes to confirm the condition is no longer present. To prevent this issue from reoccurring, refer to the Owner's Manual > Storing Your Vehicle > Preparing Your Vehicle for Storage > 12V Battery. Replacement of transmission components will not resolve this condition. Inform the customer that the condition has no impact on transmission durability. For claiming, use causal part 12A650 and labor operations 12650D, 12650D45, and 12650D81.