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NHTSA recall 25V239000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number25V239000
Manufacturer's number25S35
ManufacturerFord Motor Company
Reported2025-04-11
Owners notified2025-06-06
ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Units potentially affected24655
Part numbersSB5A-14C204-DA/EA/HA/HB/HC/HD/HE, R1MA-14C204-NC/SC
Remedy progress the manufacturer reported
ReportQuarterly report 5, for 2026 quarter 2
Filed with NHTSA2026-07-21
Vehicles in the campaign24655
Reported remedied20447 (82%)
Reported unreachable142
Reported removed1

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

What can happen

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

The remedy

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Vehicles this campaign lists
2025 FORD EXPLORERBuilt 2023-12-06 to 2024-09-06.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Check one vehicle officially