Service bulletin SSM 53894

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	11019652
Published by NHTSA	2025-06-19
Manufacturer's number	SSM 53894
Manufacturer's date	2025-06-11
NHTSA component	UNKNOWN OR OTHER; VISIBILITY/WIPER; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

NHTSA's summary

Some 2022-2025 Transit vehicles equipped with a 360 degree camera may exhibit one camera display inoperative with diagnostic trouble codes (DTCs) B12BE:31, B148E:31, B12BF:31 and B115E:31 stored in the image processing module B (IPMB). These DTCs will set when only one camera has the condition. Replacement and/or reprogramming of the IPMB will not resolve this condition. To properly identify which camera/circuit has the condition and requires repair, visually confirm which camera display is inoperative (grayed out/blank/blue). If the condition is intermittent, interview the customer to find out more details and/or review the DTCs stored in the IPMB. The DTC with a status byte of 2F (example: B12BF:31:2F) indicates which camera/circuit has the condition. Repair as necessary. Refer to the Workshop Manual (WSM), Section 413-13C.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Glass, wipers and mirrors, Backup camera, Wipers and washers

Trouble codes named

B115E, B12BE, B12BF, B148E

Vehicles listed
FORD TRANSIT	2022, 2023, 2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V887000	2025-12-18. BACK OVER PREVENTION:DISPLAY FUNCTION
25V442000	2025-06-27. BACK OVER PREVENTION:SOFTWARE
25V315000	2025-05-09. BACK OVER PREVENTION:SOFTWARE
25V242000	2025-04-11. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
23V598000	2023-08-25. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
22V621000	2022-08-12. BACK OVER PREVENTION:DISPLAY FUNCTION
22V186000	2022-03-25. BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION:SOFTWARE
22V183000	2022-03-25. BACK OVER PREVENTION:DISPLAY FUNCTION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 55008	2026-07-20. Service bulletin. Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a
25N17	2026-03-27. Other. Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
SYNC-25.1.9.7.1 Transit	2026-03-04. Over-the-air update. -25S49 Recall Remedy: -Infotainment software update to address frozen screens
SYNC-25.1.7.10.1 Transit	2026-03-04. Over-the-air update. 25S49 Recall Remedy: -Infotainment software update to address frozen screens
SSM 54137	2025-08-19. Service bulletin. Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
TSB 24-2051	2024-03-07. Service bulletin. Some 2022 Transit vehicles may experience at least one of the following symptoms: auto start-stop button no longer available after an over-the-air (OTA) update, reverse camera screen stayed on vehicle's center display screen when vehicle was in drive, charge status indicator not working, connected vehicle features do not open in the vehicle's center display screen. This may be due to the software in the SYNC module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the vehicle's center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
SU4 P1 Transit	2023-09-07. Service bulletin. Software Update 4 P1 for 2022-2023 Transit Vehicles is now available. Quality improvements include: -Minimize time customer cannot enter the vehicle during future inhibit updates.
SSM 51760	2023-07-03. Service bulletin. Some 2022-2023 Transit vehicles, excluding cutaway and chassis cab body vehicles, equipped with a rear-view camera level 2 system only and 12 inch center display screen, may exhibit a lack of active or fixed guidelines after rear view camera replacement. Vehicles may also exhibit a diagnostic trouble code (DTC) C1001:55 stored in the SYNC module (APIM). This may be due to the APIM requiring the Local Interconnect Network (LIN) to recognize the new rear-view camera. To restore the active or fixed guidelines, download and run the APIM - Local Interconnect Network (LIN) New Module Initialization application in Ford Diagnosis and Repair System (FDRS) when replacing the rear-view camera.
TSB 23-2154	2023-05-23. Service bulletin. 2021-2022 F-150 vehicles with 2.7L, 3.3L, 3.5L EcoBoost or 5.0L engines, 2020-2022 Transit vehicles with 3.5L Duratec/3.5L EcoBoost engines, 2021-2023 Bronco with the 2.3L or 2.7L engine having charging system diagnostics performed in the Workshop Manual (WSM) may experience the generator voltage desired (GENVDSD) parameter identification (PID) missing from the powertrain control module (PCM) PID list in the Ford Diagnosis And Repair System (FDRS) scan tool. This may be due to a software parameter in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
SSM 51407	2023-04-04. Service bulletin. Some 2021-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the gateway module (GWM) software update application which states Procedure Unsuccessful- GetConfigDataFromGIVIS. This may be the result of a server related concern. To correct the condition, download and run the Ford Diagnosis and Repair System (FDRS) application GWM-Read the Gateway Module A (GWM) Configuration Data application. When the application completes, refresh and re-attempt the GWM-Gateway Module A (GWM) Software Update application. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.