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Service bulletin SSM 51407

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10233656
Published by NHTSA2023-04-04
Manufacturer's numberSSM 51407
Manufacturer's date2023-03-02
NHTSA componentBACK OVER PREVENTION:SOFTWARE

NHTSA's summary

Some 2021-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the gateway module (GWM) software update application which states Procedure Unsuccessful- GetConfigDataFromGIVIS. This may be the result of a server related concern. To correct the condition, download and run the Ford Diagnosis and Repair System (FDRS) application GWM-Read the Gateway Module A (GWM) Configuration Data application. When the application completes, refresh and re-attempt the GWM-Gateway Module A (GWM) Software Update application. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Backup camera

Vehicles listed
FORD BRONCO2021, 2022
FORD EDGE2021, 2022
FORD EXPEDITION2022
FORD F-1502021, 2022
FORD F-250 SD2022 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2022 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2022 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2022 (the catalog's model; the bulletin names a series or trim of it)
FORD TRANSIT2022
LINCOLN MKX2007
LINCOLN NAUTILUS2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V4890002026-07-28. BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION:SOFTWARE
26V1240002026-03-03. BACK OVER PREVENTION:SOFTWARE
25V8880002025-12-18. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
25V8870002025-12-18. BACK OVER PREVENTION:DISPLAY FUNCTION
25V6860002025-10-10. BACK OVER PREVENTION:SOFTWARE
25V4420002025-06-27. BACK OVER PREVENTION:SOFTWARE
25V2730002025-05-14. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
25V3150002025-05-09. BACK OVER PREVENTION:SOFTWARE
25V3120002025-05-09. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
25V2420002025-04-11. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25N172026-03-27. Other. Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
SSM 538942025-06-19. Service bulletin. Some 2022-2025 Transit vehicles equipped with a 360 degree camera may exhibit one camera display inoperative with diagnostic trouble codes (DTCs) B12BE:31, B148E:31, B12BF:31 and B115E:31 stored in the image processing module B (IPMB). These DTCs will set when only one camera has the condition. Replacement and/or reprogramming of the IPMB will not resolve this condition. To properly identify which camera/circuit has the condition and requires repair, visually confirm which camera display is inoperative (grayed out/blank/blue). If the condition is intermittent, interview the customer to find out more details and/or review the DTCs stored in the IPMB. The DTC with a status byte of 2F (example: B12BF:31:2F) indicates which camera/circuit has the condition. Repair as necessary. Refer to the Workshop Manual (WSM), Section 413-13C.
TSB 24-21072024-05-02. Service bulletin. Some 2022-2024 Bronco Raptor vehicles may exhibit an intermittent no crank/no start/discharged battery due to the presence of a parasitic battery drain. This may be due to the instrument panel cluster (IPC) software.
OTAPU1129CBCODPL2024-03-07. Service bulletin. Software Update PU1129- CBC-ODP for 2022-2023 MY F-150 Lightning vehicles is now available. Quality improvements include: - Robustness action to prevent Voltage Unstable Fault issue in BECM/HV Battery. - Prevent a false positive overtemperature DTC & MIL on dash. - Prevent AutoSAR wake requests after key off.
OTAPU0105CMRFXF2024-03-07. Service bulletin. Software Update 24-PU0105-CMR-FX for 2022-2023 MY F-150 vehicles is now available. Quality Improvements include: - Robustness action to increase availability of BlueCruise
OTAPU0105CMRFXL2024-03-07. Service bulletin. Software Update 24-PU0105-CMR-FX for 2022-2023 MY F-150 Lightning vehicles is now available. Quality Improvements include: - Robustness action to increase availability of BlueCruise
OTAPU1113UNXDCL2024-03-07. Service bulletin. Software Update 23-PU1113-UNX-DC for 2022-2023 MY F-150 Lightning vehicles is now available. Quality Improvements include: - Restores TCU module DID vehiile specific configuration which were set to default values in previous OTA update.
OTAPU0605STBRDSC2024-03-07. Service bulletin. Software Update 23- PU0605-STBR-DSC for 2022 MY BRONCO vehicles is now available. Quality Improvements include: - Address incorrectly setting the Sta-Bar Disconnect DTC issue.
OTAPU1009-SS-NS2024-03-07. Service bulletin. Software Update PU1009-SS-NS for 2021-2023 MY F-150 vehicles is now available. Quality Improvements include: - Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. - Eliminates potential Emergency Parking Brake activation when wire harness experiences a short. - Robustness action to prevent potential line pressure drift DTC from setting. -Eliminate potential ABS Yaw Rate Calibration issue. -Robustness action to alleviate the Nuisance SSN (Stop Safely Now) message from setting and vehicle should operate as expected in the next Key Start event. -Eliminates potential Emergency Parking Brake activation when wire harness experience a short.
OTAFPUPU1113UNX2024-03-07. Service bulletin. Software Update 23-PU1113-UNX-DC for 2021-2023 MY F-150 vehicles is now available. Quality Improvements include - Restores TCU module DID vehicile specific configuration which were set to default values in previous OTA update.