Service bulletin SSM 54137
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11021975 |
| Published by NHTSA | 2025-08-19 |
| Manufacturer's number | SSM 54137 |
| Manufacturer's date | 2025-08-14 |
| NHTSA component | UNKNOWN OR OTHER; VISIBILITY/WIPER |
| Manufacturer's system | rear view camera |
NHTSA's summary
Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Glass, wipers and mirrors, Wipers and washers
| FORD BRONCO SPORT | 2021, 2022, 2023, 2024, 2025 |
|---|---|
| FORD EDGE | 2021, 2022, 2023, 2024 |
| FORD ESCAPE | 2021, 2022, 2023, 2024, 2025 |
| FORD EXPEDITION | 2022, 2023, 2024, 2025 |
| FORD EXPLORER | 2021, 2022, 2023, 2024, 2025 |
| FORD F-150 | 2021, 2022, 2023, 2024, 2025 |
| FORD F-250 SD | 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-350 SD | 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-450 SD | 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-550 SD | 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| FORD MAVERICK | 2022, 2023, 2024, 2025 |
| FORD RANGER | 2024, 2025 |
| FORD TRANSIT | 2021, 2022, 2023, 2024, 2025 |
| LINCOLN AVIATOR | 2021, 2022, 2023, 2024, 2025 |
| LINCOLN CORSAIR | 2021, 2022, 2023, 2024, 2025 |
| LINCOLN MKX | 2007 |
| LINCOLN NAUTILUS | 2021, 2022, 2023 |
| LINCOLN NAVIGATOR | 2022, 2023, 2024, 2025 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V204000 | 2026-03-31. VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES |
|---|---|
| 26V117000 | 2026-03-03. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR |
| 24V594000 | 2024-08-09. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR |
| 23V163000 | 2023-03-10. VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES |
| 22V842000 | 2022-11-15. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR |
| 22V250000 | 2022-04-14. VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES |
| 22V142000 | 2022-03-11. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| TSB 26-2358 V2 | 2026-10-01. Service bulletin. Some of the vehicles listed in the Model statement above equipped with one-touch up/down windows may exhibit a condition where a window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. |
|---|---|
| SSM 55093 | 2026-08-20. Service bulletin. Some 2021-2026 F-150 vehicles may exhibit a concern of the windshield wipers not parking in the correct position on the windshield and/or over-traveling. This may be due to incorrect alignment of the wiper pivot arm on the wiper linkage assembly. Wiper pivot arms may or may not be equipped with an alignment key. Alignment keys are a manufacturing aid and are not needed for proper alignment and operation. In some instances, it may be necessary to remove this alignment key to achieve proper alignment. Replacement of the wiper pivot arm, due to a missing alignment key is a not warrantable. Refer to Workshop Manual (WSM), Section 501-16. |
| SSM 55069 | 2026-08-11. Service bulletin. Some 2020-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with localized bunching or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip (LJ6Z-5452118-B) is now available to address this condition. It is not necessary to replace the entire sunshield assembly if the clip(s) are broken or missing. Refer to Workshop Manual (WSM), Section 501-17 Roof Opening Panel > General Procedures > Inspection and Replacement of the Roof Opening Panel Shield Clip. |
| TSB 26-2358 | 2026-08-10. Service bulletin. Some of the vehicles listed in the Model statement above equipped with one-touch up/down windows may exhibit a condition where a window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. |
| SSM 55060 | 2026-08-04. Service bulletin. Some 2024-2026 Explorer vehicles built on or before 27-Feb-2026 and equipped with the panoramic glass roof may exhibit an uneven gap at the front edge of the roof opening panel shield when fully closed. The gap is an appearance issue only, but may allow outside light to pass through the opening. A new gap hider seal has been released to correct this condition (service part number SB5Z-7851884-A). Adjustment or replacement of the glass, shade or headliner assembly is not necessary. The new seal is installed directly onto the existing vertical flange that is present and visible at the front of the opening when the shade is opened. Once installed, the front edge of the shade will press against the new seal when fully closed. To install, center the seal in the opening with the flexible material facing the power shade and press the seal u-channel over the vertical flange. Explorer vehicles built on or after 27-Feb-2026 have the seal already installed and can be referenced if necessary. Once the seal is installed, perform the shield/shade initialization procedure in Workshop Manual (WSM), Section 501-05 > Gen |
| TSB 26-2343 | 2026-08-03. Service bulletin. This bulletin supersedes TSB 24-2317. Reason for the update: update the Parts list to clarify the claim quantity of the part number RZ6Z-7840380-A Some of the vehicles listed in the Model statement above may exhibit a rattle noise from the instrument panel near the base of the windshield while driving over rough or uneven roads. This may be due to excessive movement of the instrument panel. |
| SSM 55008 | 2026-07-20. Service bulletin. Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a |
| TSB 26-2316 | 2026-07-13. Service bulletin. Some of the vehicles listed in the Model statement above equipped with 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen. This may be due to the software in the image processing module A (IPMA). |
| SSM 54979 | 2026-07-08. Service bulletin. Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen, but the rear-view camera image is operating correctly. To restore the 360-degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q3 of 2026. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a vehicle exhibits this condition, enter a vehicle identification number (VIN) and click the "Submit Global Concern Report (GCR)" link at the upper right of the PTS |
| 26N09 | 2026-07-01. Other. Customer Satisfaction Program 26N09 Certain 2020 Model Year Escape, 2020-2021 Corsair, 2020-2021 Aviator, and 2020- 2021 and 2023 Explorer Vehicles Front Windshield Wiper Motor Replacement, if Required After Dealer Evaluation |