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Service bulletin SSM 54979

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11034853
Published by NHTSA2026-07-08
Manufacturer's numberSSM 54979
Manufacturer's date2026-07-01
NHTSA componentELECTRICAL SYSTEM; UNKNOWN OR OTHER; VISIBILITY/WIPER

NHTSA's summary

Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen, but the rear-view camera image is operating correctly. To restore the 360-degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q3 of 2026. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a vehicle exhibits this condition, enter a vehicle identification number (VIN) and click the "Submit Global Concern Report (GCR)" link at the upper right of the PTS

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Glass, wipers and mirrors, Wipers and washers

Vehicles listed
FORD F-250 SD2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
FORD MUSTANG MACH E2023, 2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V5940002024-08-09. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 550082026-07-20. Service bulletin. Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a
PDM-26.21.5 SuperDuty2026-05-16. Over-the-air update. Quality improvements include: -Prevents window bounce backs after using the one touch up feature
SSM 546482026-03-18. Service bulletin. Some 2024-2026 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window control switch with diagnostic trouble code (DTC) U2013:23 stored in the driver door module (DDM). This may be due to the software in the DDM and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operations 12651D and 12651D4.
SYNC-25.1.9.7.1 MachE2026-03-05. Over-the-air update. "25S49 Recall Remedy: -Infotainment software update to address frozen screens"
SYNC-25.1.7.10.1 MachE2026-03-04. Over-the-air update. "25S49 Recall Remedy: -Infotainment software update to address frozen screens
SSM 545942026-02-27. Service bulletin. Some 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center touch screen. Vehicles may also exhibit an inoperative heated steering wheel (if equipped) after a remote start event. This may be due to the software in the steering column control module (SCCM). To correct the condition, reprogram the SCCM using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 3F791 and labor operations 12651D and 12651D4.
SSM 545642026-02-20. Service bulletin. Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /> <br /> For vehicles included in Field Service Action (FSA) 25P35 and/or 26P02, perform repairs as directed by the FSA(s).<br /> <br /> For 2021-2026 vehicles not included in the FSA(s), reprogram the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool according to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and testing direction by symptom. For claiming, use causal part 14B291 and labor operation MT14B291SSM.
SSM 545872026-02-20. Service bulletin. Some 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center touch screen. Vehicles may also exhibit an inoperative heated steering wheel (if equipped) after a remote start event. This may be due to the software in the steering column control module (SCCM). To correct the condition, reprogram the SCCM using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 3F791 and labor operation 12651D.
SSM 545852026-02-19. Service bulletin. Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /> <br /> For vehicles included in Field Service Action (FSA) 25P35 and/or 26P02, perform repairs as directed by the FSA(s).<br /> <br /> For 2021-2026 vehicles not included in the FSA(s), reprogram the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool according to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and testing direction by symptom. For claiming, use causal part 14B291 and labor operation MT14B291SSM, up to 0.4 hours.
SSM 545072026-01-20. Service bulletin. Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /><br /> For vehicles effected by Field Service Action (FSA) 25P35, perform repairs as directed by the FSA.<br /><br /> For 2021-2026 vehicles, update the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool. Refer to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and repair direction by symptom. For claiming, use causal part 14B291 and service labor operations 12651D and 12651D4.