Over-the-air update SYNC-25.1.9.7.1 MachE
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Over-the-air update |
|---|---|
| NHTSA id | 11029659 |
| Published by NHTSA | 2026-03-05 |
| Manufacturer's number | SYNC-25.1.9.7.1 MachE |
| Manufacturer's date | 2026-02-05 |
| Campaign id or software version | SYNC-25.1.9.7.1 |
| NHTSA component | VISIBILITY/WIPER; ELECTRICAL SYSTEM; UNKNOWN OR OTHER |
NHTSA's summary
"25S49 Recall Remedy: -Infotainment software update to address frozen screens"
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Glass, wipers and mirrors, Wipers and washers
| FORD MUSTANG MACH E | 2022, 2023 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 24V594000 | 2024-08-09. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 55008 | 2026-07-20. Service bulletin. Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a |
|---|---|
| SSM 54979 | 2026-07-08. Service bulletin. Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen, but the rear-view camera image is operating correctly. To restore the 360-degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q3 of 2026. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a vehicle exhibits this condition, enter a vehicle identification number (VIN) and click the "Submit Global Concern Report (GCR)" link at the upper right of the PTS |
| SYNC-25.1.7.10.1 MachE | 2026-03-04. Over-the-air update. "25S49 Recall Remedy: -Infotainment software update to address frozen screens |
| SYNC-25.1.7.10.1 MachE | 2026-02-25. Over-the-air update. 25S49 Recall Remedy: -Infotainment software update to address frozen screens |
| HVAC-25.26 MachE | 2025-10-17. Over-the-air update. Quality improvements include: -Calibration update for the Heating Ventilating and Air Conditioning module to prevent window fogging in cold weather |
| TSB 24-2230 | 2024-07-29. Service bulletin. This article supersedes TSB 24-2002 to update the symptom, production fix date and the service procedure. Some 2021-2024 Mustang Mach-E vehicles built on or before 09-Jul-2024 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving between 25 mph-40 mph (32 km/h-64 Km/h). This may be due to poor sealing of the lower mirror foam and the glass top run foam. To correct this condition, follow the Service Procedure to install new lower inner foam and the glass top run foam. |