Service bulletin LI46.15-P-063353
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10217157 |
| Published by NHTSA | 2022-08-04 |
| Manufacturer's number | LI46.15-P-063353 |
| Manufacturer's date | 2022-07-14 |
| NHTSA component | STEERING; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE |
NHTSA's summary
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle manufacturing date) 1. Replace repair kit for steering column height adjustment 2. Perform software update of driver's seat control unit
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Equipment and accessories, Steering, Software
| MERCEDES-BENZ AMG C43 | 2016 to 2022 |
|---|---|
| MERCEDES-BENZ AMG C63 | 2015 to 2021 |
| MERCEDES-BENZ AMG C63 S | 2019 to 2022 |
| MERCEDES-BENZ AMG C63S | 2018 |
| MERCEDES-BENZ AMG CLS53 | 2019 to 2021 |
| MERCEDES-BENZ AMG E43 | 2017 to 2018 |
| MERCEDES-BENZ AMG E53 | 2019 to 2023 |
| MERCEDES-BENZ AMG E53 S | 2021 |
| MERCEDES-BENZ AMG E63 | 2018 to 2022 |
| MERCEDES-BENZ AMG E63S | 2018 to 2022 |
| MERCEDES-BENZ AMG G63 | 2019 to 2022 |
| MERCEDES-BENZ AMG GLC43 | 2016 to 2022 |
| MERCEDES-BENZ AMG GLC63 | 2018 to 2022 |
| MERCEDES-BENZ AMG GLC63 S | 2020 to 2022 |
| MERCEDES-BENZ AMG GLC63S | 2018 to 2019 |
| MERCEDES-BENZ AMG GLE43 | 2019 to 2021 |
| MERCEDES-BENZ AMG GLE53 | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE63 | 2019 to 2021 |
| MERCEDES-BENZ AMG GLE63 S | 2021 to 2022 |
| MERCEDES-BENZ AMG GT 63 | 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT43 | 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT53 | 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT63 | 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT63 S | 2022 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT63S | 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ C 250 D | 2018 |
| MERCEDES-BENZ C 300 | 2017 to 2021 |
| MERCEDES-BENZ C 350 | 2020 |
| MERCEDES-BENZ C 350 E | 2018 to 2020 |
| MERCEDES-BENZ C300 | 2015 to 2016 |
| MERCEDES-BENZ C350 | 2015 to 2017 |
| MERCEDES-BENZ C350E | 2016 to 2017 |
| MERCEDES-BENZ C400 | 2015 |
| MERCEDES-BENZ C450 | 2016 to 2017 |
| MERCEDES-BENZ CLS 450 | 2019 to 2023 |
| MERCEDES-BENZ E 300 | 2018 to 2019 |
| MERCEDES-BENZ E 350 | 2020 to 2022 |
| MERCEDES-BENZ E 350 E | 2021 |
| MERCEDES-BENZ E 400 | 2018 |
| MERCEDES-BENZ E 450 | 2019 to 2023 |
| MERCEDES-BENZ E300 | 2017 |
| MERCEDES-BENZ E350 | 2017 |
| MERCEDES-BENZ E400 | 2017 |
| MERCEDES-BENZ E43 AMG | 2018 |
| MERCEDES-BENZ E550 | 2017 |
| MERCEDES-BENZ E63 | 2019 |
| MERCEDES-BENZ E63 AMG | 2020 |
| MERCEDES-BENZ E63S | 2018 to 2019 |
| MERCEDES-BENZ G 550 | 2019 to 2022 |
| MERCEDES-BENZ GLC | 2016 to 2017 |
| MERCEDES-BENZ GLC 300 | 2018 to 2022 |
| MERCEDES-BENZ GLC 350 | 2018 to 2020 |
| MERCEDES-BENZ GLC 350 E | 2018 |
| MERCEDES-BENZ GLC 350 E | 2020 to 2021 |
| MERCEDES-BENZ GLC300 | 2016 to 2017 |
| MERCEDES-BENZ GLC350E | 2019 |
| MERCEDES-BENZ GLE 350 | 2019 to 2022 |
| MERCEDES-BENZ GLE 350 E | 2020 to 2021 |
| MERCEDES-BENZ GLE 400 | 2019 |
| MERCEDES-BENZ GLE 450 | 2020 to 2022 |
| MERCEDES-BENZ GLE 550 E | 2019 |
| MERCEDES-BENZ GLE 580 | 2020 to 2021 |
| MERCEDES-BENZ GLE 580 4MATIC | 2022 |
| MERCEDES-BENZ S 500 4MATIC | 2022 |
| MERCEDES-BENZ S 580 4MATIC | 2022 |
| MERCEDES-MAYBACH S 580 4MATIC | 2022 |
| MERCEDES-MAYBACH S 680 4MATIC | 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 22V365000 | 2022-05-20. COMMUNICATION: AUTO CRASH NOTIFICATION; ELECTRICAL SYSTEM:SOFTWARE |
|---|---|
| 21V354000 | 2021-05-14. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE |
| 21V058000 | 2021-02-05. ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION |
| 20V395000 | 2020-07-06. ELECTRONIC STABILITY CONTROL (ESC); ELECTRICAL SYSTEM:SOFTWARE |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| OTA-24240201 | 2024-03-04. Service bulletin. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 247, 253, 167, 290, 217, 222 platform) vehicles, the communication module system software does not correspond with the latest series production configuration. The communication module will receive an OTA update to improve the system stability and allow for better accessibility of Mercedes me services. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. All customers have been mailed a letter informing them of this OTA software update. |
|---|---|
| NCU-HU SW Update | 2023-09-01. Service bulletin. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background. The installation will eliminate software errors for a better entertainment experience. The update will show after the ignition has been cycled. MBUSA will conduct an OTA service campaign. A workshop visit for the customer is not required since remote software updates are automatically downloaded and installed in the customer’s vehicle. The OTA may be validated as successful on the customer’s Mercedes Me connect app under “Over-the-Air Vehicle Updates” as “Update for the communication module”. If the OTA is successful it will show a green “installed” and date of installation in the Over-the-Air update section. |
| NCU-2020080005 | 2020-09-21. Service bulletin. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that on certain MY19-20 C-Class, GLC-Class, and AMG GT (205, 253, and 290 platform) vehicles, the software for the AMG drive unit control unit does not correspond to the current series production configuration. As a result, noise may occur from the engine mounts. An authorized Mercedes-Benz dealer will update the software as necessary. |
| LI54.30-P-070482 | 2020-07-27. Service bulletin. The check engine indicator light in the instrument cluster may be illuminated with one of the following fault codes: P261029, P02FF85, or P02FF02 stored in the engine control unit (N3/10). The time in instrument cluster is implausible due to an internal reset. If no other complaints exist then check for and perform any available software updates for the following control units: - Motor electronics (N3/10) - Powertrain control unit (N127) - Instrument cluster (A1) If all three control units have the latest software installed and the complaint continues to occur then proceed with replacement of the instrument cluster (A1) Should the complaint re-occur after the instrument cluster has been replaced then open a PTSS case with the following information: - Control units logs for the ME, PTCU, and IC - Initial quick test |
| SC-2019110003 | 2019-12-23. Service bulletin. Update sound system control unit software |
| LI83 30-P-069074 | 2019-04-15. Service bulletin. No difference between blower setting 5 and 6 on air conditioning system |