NHTSA recall 20V395000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V395000 |
| Manufacturer's number | 2020080016 |
| Manufacturer | Mercedes-Benz USA, LLC. |
| Reported | 2020-07-06 |
| Owners notified | 2020-08-28 |
| Component | ELECTRONIC STABILITY CONTROL (ESC); ELECTRICAL SYSTEM:SOFTWARE |
| Units potentially affected | 5399 |
| Part numbers | A2909022501, A2059022129 |
| Report | Annual report 3, for 2024 quarter 3 to 2025 quarter 2 |
|---|---|
| Filed with NHTSA | 2025-07-07 |
| Vehicles in the campaign | 5399 |
| Reported remedied | 5250 (97%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
What can happen
If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2019 MERCEDES-BENZ AMG C63 | |
|---|---|
| 2020 MERCEDES-BENZ AMG C63 | |
| 2019 MERCEDES-BENZ AMG C63 S | |
| 2020 MERCEDES-BENZ AMG C63 S | |
| 2020 MERCEDES-BENZ AMG GLC63 | |
| 2020 MERCEDES-BENZ AMG GLC63 S | |
| 2019 MERCEDES-BENZ AMG GT53 | Listed as a series or trim of this model. |
| 2020 MERCEDES-BENZ AMG GT53 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ AMG GT63 | Listed as a series or trim of this model. |
| 2020 MERCEDES-BENZ AMG GT63 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ AMG GT63S | Listed as a series or trim of this model. |
| 2020 MERCEDES-BENZ AMG GT63S | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| OTA-24240201 | 2024-03-04. Service bulletin. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 247, 253, 167, 290, 217, 222 platform) vehicles, the communication module system software does not correspond with the latest series production configuration. The communication module will receive an OTA update to improve the system stability and allow for better accessibility of Mercedes me services. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. All customers have been mailed a letter informing them of this OTA software update. |
|---|---|
| NCU-HU SW Update | 2023-09-01. Service bulletin. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background. The installation will eliminate software errors for a better entertainment experience. The update will show after the ignition has been cycled. MBUSA will conduct an OTA service campaign. A workshop visit for the customer is not required since remote software updates are automatically downloaded and installed in the customer’s vehicle. The OTA may be validated as successful on the customer’s Mercedes Me connect app under “Over-the-Air Vehicle Updates” as “Update for the communication module”. If the OTA is successful it will show a green “installed” and date of installation in the Over-the-Air update section. |
| LI46.15-P-063353 | 2022-08-04. Service bulletin. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle manufacturing date) 1. Replace repair kit for steering column height adjustment 2. Perform software update of driver's seat control unit |
| NCU-2020080005 | 2020-09-21. Service bulletin. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that on certain MY19-20 C-Class, GLC-Class, and AMG GT (205, 253, and 290 platform) vehicles, the software for the AMG drive unit control unit does not correspond to the current series production configuration. As a result, noise may occur from the engine mounts. An authorized Mercedes-Benz dealer will update the software as necessary. |
| LI54.30-P-070482 | 2020-07-27. Service bulletin. The check engine indicator light in the instrument cluster may be illuminated with one of the following fault codes: P261029, P02FF85, or P02FF02 stored in the engine control unit (N3/10). The time in instrument cluster is implausible due to an internal reset. If no other complaints exist then check for and perform any available software updates for the following control units: - Motor electronics (N3/10) - Powertrain control unit (N127) - Instrument cluster (A1) If all three control units have the latest software installed and the complaint continues to occur then proceed with replacement of the instrument cluster (A1) Should the complaint re-occur after the instrument cluster has been replaced then open a PTSS case with the following information: - Control units logs for the ME, PTCU, and IC - Initial quick test |
| SC-2019110003 | 2019-12-23. Service bulletin. Update sound system control unit software |
| LI83 30-P-069074 | 2019-04-15. Service bulletin. No difference between blower setting 5 and 6 on air conditioning system |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.