WenmarOpen by Wenmar Pro

Service bulletin SSM 49032

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10177876
Published by NHTSA2020-08-04
Manufacturer's numberSSM 49032
Manufacturer's date2020-07-29
NHTSA componentBACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT

NHTSA's summary

Some 2020 Corsair/Explorer/Super Duty vehicles built on or before 27-May-2020 and not equipped with a 360-camera system may exhibit various rear parking aid camera concerns such as poor image quality, flickering and/or completely inoperative. If a vehicle exhibits any of these conditions, replace the rear parking aid camera. Refer to Workshop Manual (WSM), Section 413-13. For claiming, use causal part 19G490 and any applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Equipment and accessories, Backup camera

Vehicles listed
FORD EXPLORER2020
FORD F-250 SD2020 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2020 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2020 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2020 (the catalog's model; the bulletin names a series or trim of it)
FORD F-650 SD2020 (the catalog's model; the bulletin names a series or trim of it)
FORD F-750 SD2020 (the catalog's model; the bulletin names a series or trim of it)
LINCOLN CORSAIR2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V1230002026-03-03. BACK OVER PREVENTION:SOFTWARE
25V6860002025-10-10. BACK OVER PREVENTION:SOFTWARE
25V5100002025-08-08. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
25V4420002025-06-27. BACK OVER PREVENTION:SOFTWARE
25V1590002025-03-14. BACK OVER PREVENTION:SOFTWARE
25V0480002025-01-31. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
24V1880002024-03-08. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
23V3420002023-05-12. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
23V3050002023-04-28. BACK OVER PREVENTION:DISPLAY FUNCTION
23V0220002023-01-23. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25N172026-03-27. Other. Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
TSB 23-20822023-04-04. Service bulletin. Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0315, P054F, P054E, P2A00, P2A01, and/or P02ED stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM and the transmission control module (TCM).
SSM 513912023-03-04. Service bulletin. Some 2020-2021 Explorer vehicles with 2.3L engine may exhibit a lack of heat from the passenger side vents of the vehicle when using the climate control. When diagnosing for insufficient, erratic or no heat from passenger side vents, perform Workshop Manual (WSM) pinpoint (PPT) tests K, and referred pinpoint tests G/H, and/or AE as applies. If WSM PPT tests are inconclusive, replace heater core per WSM Section 412-00.
SSM 512632023-01-06. Service bulletin. Some 2015-2023 F-150, 2017-2022 F-Super Duty, and 2019-2023 Ranger vehicles may exhibit dust ingress into the cabin through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculation button being on or automatic strategies for heating/cooling efficiency. To minimize dust ingress when driving in off-road or secondary road conditions, make sure that all doors and windows are fully closed and the climate control system is switched to defrost on and the instrument panel and footwell air vents are switched to off. Temperature and fan settings may be adjusted as desired. Alternatively, max defrost can be activated which will adjust all settings automatically. Operating in defrost mode will keep constant air flow through the rear air extractors and other small areas, helping minimize dust ingress.
SSM 512542023-01-05. Service bulletin. Some 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and 2021-2022 Bronco Sport vehicles may exhibit an intermittent no crank/no start condition and/or an intermittent blank instrument panel cluster (IPC)/SYNC touchscreen. This may be due to the software in the gateway module (GWM). To correct the condition, reprogram the GWM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14F642 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 512482023-01-05. Service bulletin. Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 511692022-11-29. Service bulletin. Some 2020-2022 Aviator/Explorer Hybrid vehicles may experience a concern where the EV power flow does not display in the center display screen. This may be due to accessory protocol interface module (APIM) software. To correct the condition, run the APIM-SYNC Module (APIM) Standard Programming application using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 22-22542022-07-01. Service bulletin. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
SSM 506592022-04-13. Service bulletin. Some 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by updating the ACM software to the latest level with the FDRS application. If the update does not resolve the concern, refer to the Workshop Manual. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 497562021-05-03. Service bulletin. Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air (OTA) update for vehicles that have automatic updates enabled in the SYNC system settings. To review a vehicle's OTA update history, visit the Connected Vehicle > OTA Dashboard tab in OASIS. Information about the OTA Dashboard can be found on FMCDealer.com when performing a search on OTA History Job Aid.