WenmarOpen by Wenmar Pro

Service bulletin 12-09-41-002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10052452
Published by NHTSA2013-08-01
Manufacturer's number12-09-41-002
Manufacturer's date2014-07-01
Replaces12-09-41-002B
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

GM: SOME CUSTOMERS MAY DESCRIBE 5 SLOW CHIMES FOR NO APPARENT REASON. CERTAIN OBJECTIVES PLACED ON THE FRONT SEAT MAY TRIGGER THE CHIMES. MODELS BUICK VERANO MY 2012-2014; MODEL BUICK ENCLAVE, LACROSSE, REGAL MY 2013-2014; CADILLAC ATS, CTS,SRX,XTS MY 2013-2014; CADILLAC ELR MY 2014; CHEVROLET CRUZE MY 2012-2014; CHEVROLET EQUINOX, MALIBU,TRAVERSE,VOLT MY 2013-2014; CHEVROLET IMPALA, IMPALA LIMITED, CAPRICE PPV, SS MY 2014; ACADIA, TERRAIN MY 2013-2014 *JS UPDATED 09/03/14*LJ

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
BUICK ENCLAVE2013
BUICK LACROSSE2013
BUICK REGAL2013
BUICK VERANO2012, 2013
CADILLAC ATS2013, 2014
CADILLAC CTS2013
CADILLAC SRX2013
CADILLAC XTS2013
CHEVROLET CRUZE2012, 2013
CHEVROLET EQUINOX2013
CHEVROLET IMPALA2014
CHEVROLET MALIBU2013
CHEVROLET TRAVERSE2013
CHEVROLET VOLT2013
GMC ACADIA2013
GMC TERRAIN2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
20153902015-09-03. Electrical
20153222015-07-21. Electrical
15V1450002015-03-13. ELECTRICAL SYSTEM:IGNITION; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
20150752015-02-19. Electrical
20144802014-10-29. Electrical
14V6140002014-10-01. ELECTRICAL SYSTEM
20142732014-07-02. Electrical
14V3940002014-07-02. ELECTRICAL SYSTEM:IGNITION
14V3550002014-06-23. ELECTRICAL SYSTEM:IGNITION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
18-NA-1802025-01-30. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
09-06-04-026Z2025-01-23. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.