NHTSA recall 15V779000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 15V779000 |
| Manufacturer's number | 15E-068 |
| Manufacturer | New England Wheels |
| Reported | 2015-11-20 |
| Owners notified | 2016-01-05 |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Units potentially affected | 278 |
What is wrong
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
What can happen
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy
New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2006 FORD E-250 | Built 2006-01-01 to 2014-09-30. |
|---|---|
| 2007 FORD E-250 | Built 2006-01-01 to 2014-09-30. |
| 2008 FORD E-250 | Built 2006-01-01 to 2014-09-30. |
| 2009 FORD E-250 | Built 2006-01-01 to 2014-09-30. |
| 2010 FORD E-250 | Built 2006-01-01 to 2014-09-30. |
| 2011 FORD E-250 | Built 2006-01-01 to 2014-09-30. |
| 2012 FORD E-250 | Built 2006-01-01 to 2014-09-30. |
| 2013 FORD E-250 | Built 2006-01-01 to 2014-09-30. |
| 2014 FORD E-250 | Built 2006-01-01 to 2014-09-30. |
| 2006 FORD E-350 | Built 2006-01-01 to 2014-09-30. |
| 2007 FORD E-350 | Built 2006-01-01 to 2014-09-30. |
| 2008 FORD E-350 | Built 2006-01-01 to 2014-09-30. |
| 2009 FORD E-350 | Built 2006-01-01 to 2014-09-30. |
| 2010 FORD E-350 | Built 2006-01-01 to 2014-09-30. |
| 2011 FORD E-350 | Built 2006-01-01 to 2014-09-30. |
| 2012 FORD E-350 | Built 2006-01-01 to 2014-09-30. |
| 2013 FORD E-350 | Built 2006-01-01 to 2014-09-30. |
| 2014 FORD E-350 | Built 2006-01-01 to 2014-09-30. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as RQ15002
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| RQ15002 | Recall query, opened 2015-03-18, closed 2015-10-16. Wheelchair lift platform failure. STRUCTURE:FRAME AND MEMBERS. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| SSM 52476 | 2024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad. |
|---|---|
| SSM 47850 | 2019-05-07. Service bulletin. Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions. |
| SSM 47009 | 2018-05-29. Service bulletin. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool. |
| SSM 47201 | 2018-05-21. Service bulletin. Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation. |
| ASI-44451 | 2014-05-07. Service bulletin. FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING. *PE |
| TSB-13-6-17 | 2013-10-31. Service bulletin. FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE, EXPEDITION, FUSION, EXPLORER, F-150, F-250, NAVIGATOR, 2013-2014 FLEX, 2012-2014 FIESTA, MUSTANG, 2013 ESCAPE, C-MAX, TAURUS, 2012 MKZ. *PE |
| FSA-12229 | 2012-03-02. Service bulletin. ROUSH INDUSTRIES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME TRUCKS LABELS ARE INSTALLED WITH INCORRECT INFORMATION PERTAINING TO EMISSION CONTROL MANDATE OF CALIFORNIA AIR RESOURCES BOARD (CARB) EMISSION REGULATIONS. *PE |
| ER-11-2011 | 2012-03-02. Service bulletin. ROUSH INDUSTRIES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME TRUCKS, ROUSH DETERMINED AN INCORRECTLY INSTALLED LABEL WAS PLACED FOR VEHICLE EMISSION CONTROL MANDATED BY EPA. *PE |
| ER-12229 | 2012-03-02. Service bulletin. ROUSH INDUSTRIES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON CERTAIN MODEL TRUCKS, IT HAS BEEN DETERMINED THAT THE LABEL FOR VEHICLE EMISSION CONTROL, HAS BEEN INCORRECTLY INSTALLED WITH INFORMATION MANDATED BY THE EPA. *PE |
| ER-2011-001P | 2011-09-13. Service bulletin. ROUSH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE EMISSION CONTROL LABELS DO NOT MEET STANDARDS. *RM |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.