NHTSA recall 14V164000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 14V164000 |
| Manufacturer's number | 14C03 |
| Manufacturer | Ford Motor Company |
| Reported | 2014-04-02 |
| Owners notified | 2014-05-30 |
| Component | SEATS:FRONT ASSEMBLY:RECLINER |
| Units potentially affected | 43135 |
| Report | Quarterly report 6, for 2015 quarter 3 |
|---|---|
| Filed with NHTSA | 2015-10-27 |
| Vehicles in the campaign | 43135 |
| Reported remedied | 33291 (77%) |
| Reported unreachable | 676 |
| Reported removed | 5 |
These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
What can happen
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
The remedy
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2013 FORD C-MAX | Built 2012-07-23 to 2013-05-28. |
|---|---|
| 2014 FORD C-MAX | Built 2012-07-23 to 2013-05-28. |
| 2013 FORD ESCAPE | Built 2012-06-05 to 2013-08-12. |
| 2014 FORD ESCAPE | Built 2012-06-05 to 2013-08-12. |
| 2013 FORD FUSION | Built 2012-08-15 to 2013-09-10. |
| 2014 FORD FUSION | Built 2012-08-15 to 2013-09-10. |
| 2013 LINCOLN MKZ | Built 2012-08-15 to 2013-09-10. |
| 2014 LINCOLN MKZ | Built 2012-08-15 to 2013-09-10. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TSB 22-2104 | 2022-03-22. Service bulletin. This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement. |
|---|---|
| TSB 21-2236 | 2021-08-02. Service bulletin. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement. |
| TSB 20-2171 | 2020-06-05. Service bulletin. Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement. |
| TSB 19-2390 | 2020-01-07. Service bulletin. Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness. |
| TSB 19-2293 | 2019-10-04. Service bulletin. Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness. |
| TSB 18-2361 | 2019-03-04. Service bulletin. Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump noise on turns. Follow the Service Procedure steps to correct the condition. |
| ASI-45158 | 2016-06-22. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| TSB15-0129 | 2015-11-02. Service bulletin. FORD: 2013-2015 C-MAX AND 2013-2016 ESCAPE EQUIPPED WITH LEATHER SEATING MAY EXPERIENCE CRACKS IN DRIVER FRONT OR PASSENGER SIDE FACING PANEL OR SEAT CUSHION COVER OUTBOARD BOLSTER *CN |
| ASI-44704 | 2015-04-11. Service bulletin. FORD: WHEN MOVING POWER SEATS REARWARD OR FORWARD, GRINDING, SQUEALING, BINDING AND/OR A POPPING NOISE IS HEARD. *PE |
| TSB-13-6-16 | 2013-10-31. Service bulletin. LINCOLN/FORD: THE WRENCH LIGHT WILL ILLUMINATE WITH DTC P166A STORED IN POWERTRAIN CONTROL MODULE (PCM), ON SOME VEHICLES, OR RECALL FUNCTION FOR MEMORY SEAT MAY BE INOPERATIVE DURING PASSIVE ENTRY. MODELS 2013 MKZ, FUSION. *PE |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.