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Service bulletins for the 2020 Ram 3500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

762 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Glass, wipers and mirrors are shown. Show all

Bulletins, newest first
90040172022-09-26. Service bulletin. BACK OVER PREVENTION; VISIBILITY:REARVIEW MIRRORS/DEVICES. CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
S2108000003 Rev.2022-07-18. Service bulletin. WHEELS; LANE DEPARTURE; STEERING; TRAILER HITCHES; VISIBILITY. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
S21080000032022-07-18. Service bulletin. VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY; WHEELS; STEERING; ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
90043422022-07-18. Service bulletin. EQUIPMENT; VISIBILITY:WINDSHIELD. WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
S21230000412022-05-31. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. Wind Or Whistle Noise From Sunroof And Or Rear Cab
S21230000412021-06-28. Service bulletin. VISIBILITY. Wind Or Whistle Noise From Sunroof And Or Rear Cab
08-029-21 REV. A2021-04-26. Service bulletin. VEHICLE SPEED CONTROL; AIR BAGS; VISIBILITY; ELECTRICAL SYSTEM. Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
08-029-212021-04-26. Service bulletin. VISIBILITY. Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
S2008000182 Rev.2021-03-01. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY. Driver Or Passenger Power Windows Do Not Go Up Or Down
90043342021-03-01. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.
90043422021-02-16. Service bulletin. VISIBILITY. WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
08-101-202020-12-28. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE; ELECTRICAL SYSTEM. Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module. Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls.
S20080001692020-12-28. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Drivers Front Window Makes Noise While Raising And Lowering
S20080001692020-12-21. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Drivers Front Window Makes Noise While Raising And Lowering
08-072-202020-08-24. Service bulletin. VISIBILITY/WIPER; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
S20230000142020-05-26. Service bulletin. VISIBILITY. Single Pop Noise From Rear Of Sunroof While Opening
S20230000142020-05-18. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. Single Pop Noise From Rear Of Sunroof While Opening
90042302020-05-18. Service bulletin. VISIBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.
S20230000182020-04-27. Service bulletin. VISIBILITY; BACK OVER PREVENTION; LANE DEPARTURE; TRAILER HITCHES. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.