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Service bulletin 9004342

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10187012
Published by NHTSA2021-02-16
Manufacturer's number9004342
Manufacturer's date2021-01-13
NHTSA componentVISIBILITY

NHTSA's summary

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Vehicles listed
CHRYSLER 3002020, 2021
CHRYSLER PACIFICA2020, 2021
DODGE CHALLENGER2020, 2021
DODGE CHARGER2020, 2021
DODGE DURANGO2020, 2021
JEEP CHEROKEE2020, 2021
JEEP GLADIATOR2020, 2021
JEEP GRAND CHEROKEE2020, 2021
JEEP WRANGLER2020, 2021
RAM 15002020, 2021
RAM 25002020, 2021
RAM 35002020, 2021
RAM 45002020, 2021
RAM 55002021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20263472026-07-16. Visual System
20245962024-10-10. Visual System
24V7540002024-10-10. VISIBILITY:REARVIEW MIRRORS/DEVICES
20243382024-06-13. Visual System
24V1110002024-02-15. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
20234562023-08-14. Visual System
20230472023-02-09. Visual System
20224762022-08-25. Visual System
20220252022-01-27. Visual System
22V0350002022-01-27. VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
960762024-07-02. Other. MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
940062024-06-27. Other. WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
989272024-06-26. Other. MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
S23230000822024-01-16. Service bulletin. Smart Glass Window Function Inoperative. Window Will Not Lower/Raise When Door Is Opened Or Closed, Diagnostic Trouble Code (DTC) B25B4-2A Pawl Switch Stuck.
23102232024-01-08. Service bulletin. Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated design.
23098232024-01-08. Service bulletin. Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ? A cracked backlite frame Fig. 1 resulting in an interior water leak (crack is visible to the customer). ? Water leak from at top of the backlite. This bulletin involves replacing the backlite.
934462024-01-08. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-21 (XL1) Backlite Select 2019 - 2021 RAM 1500 Pickup (DT)
934382024-01-08. Service bulletin. Warranty Bulletin D-23-17 (XL1) Backlite Select 2019 - 2021 RAM 1500 Pickup (DT)
S23230000732024-01-08. Service bulletin. Exterior Mirror And Or Blind Spot Inoperative.
S23230000722024-01-08. Service bulletin. Soft Top Windows Do Not Sit Flush To The Top.