NHTSA recall 24V111000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V111000 |
| Manufacturer's number | 04B |
| Manufacturer | Chrysler (FCA US, LLC) |
| Reported | 2024-02-15 |
| Owners notified | 2024-02-29 |
| Component | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM |
| Units potentially affected | 199143 |
| Part numbers | See attached supplemental information titled "FCA US LLC Recall Part Numbers-04B-02152024.pdf" |
| Report | Quarterly report 8, for 2025 quarter 4 |
|---|---|
| Filed with NHTSA | 2026-01-26 |
| Vehicles in the campaign | 199143 |
| Reported remedied | 186114 (93%) |
| Reported unreachable | 509 |
| Reported removed | 1506 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
What can happen
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
The remedy
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2022 JEEP GRAND CHEROKEE | |
|---|---|
| 2023 JEEP GRAND CHEROKEE | |
| 2024 JEEP GRAND CHEROKEE | |
| 2021 JEEP WRANGLER | |
| 2022 JEEP WRANGLER | |
| 2023 JEEP WRANGLER | |
| 2024 JEEP WRANGLER |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 94006 | 2024-06-27. Other. WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER |
|---|---|
| 0825623 | 2024-01-16. Service bulletin. Door Control Module Window Inoperative Customers may experience the following: ? Front windows do not operate for one full key cycle. This bulletin involves inspecting and possibly reprogramming the DDM with the latest available software. |
| 9100250 | 2024-01-16. Service bulletin. Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. ~ Please take digital pictures of the what the failure looks like and the fix. Then email all pictures to FCA REDACTED CONTENT |
| 2310223 | 2024-01-08. Service bulletin. Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated design. |
| S2323000077 | 2024-01-08. Service bulletin. Rattle Squeak Noise From Sunroof Area |
| S2308000120 | 2024-01-08. Service bulletin. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative |
| S2323000073 | 2024-01-08. Service bulletin. Exterior Mirror And Or Blind Spot Inoperative. |
| S2323000072 | 2024-01-08. Service bulletin. Soft Top Windows Do Not Sit Flush To The Top. |
| S2323000071 | 2024-01-08. Service bulletin. Front Door Window Will Not Roll Down All The Way. Window Stops Part Way Down. |
| 9004542 | 2024-01-08. Service bulletin. Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.