WenmarOpen by Wenmar Pro

Service bulletin 9100250

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10248844
Published by NHTSA2024-01-16
Manufacturer's number9100250
Manufacturer's date2023-11-07
NHTSA componentBACK OVER PREVENTION; VISIBILITY

NHTSA's summary

Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. ~ Please take digital pictures of the what the failure looks like and the fix. Then email all pictures to FCA REDACTED CONTENT

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Glass, wipers and mirrors, Backup camera

Vehicles listed
JEEP GRAND CHEROKEE2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V9440002024-12-19. BACK OVER PREVENTION:SOFTWARE
24V4360002024-06-13. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
24V2910002024-04-25. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
24V2890002024-04-25. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
23V5770002023-08-14. BACK OVER PREVENTION:DISPLAY FUNCTION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S2508000029 REV.B2026-08-19. Service bulletin. Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
S2508000029 REV.A2026-08-13. Service bulletin. Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
S25080000292025-04-22. Service bulletin. Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
0800824A2024-03-18. Service bulletin. Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ? Blank phone widget displayed. ? Radio freeze after reverse event (Rearview Camera (RVC) Functions Normally). ? Screen Off at start up (RVC Functions Normally). ? Radio restart before sleep after switching between different USBs. ? Pop up error "setting not saved" occurring when attempting to enable Geolocation (Privacy Mode Off). ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 Implausible Data Received From Radio. ? During FOTA Scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. ? Apps downloaded for one connected profile are being shared with other local profiles. ? Switching profiles with slow response. ? Slow response switching between camera views. ? Black radio screen (RVC functions normally). ? Rear seat reminder alert unavailable. ? Wi-Fi software update pop-up is being triggered in non-connected vehicles. ? Switching to Android menu, display screen blinks on green color. ? Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.39 or U29.28 to U29.42. NOTE: The national launch for the FOTA is expected to begin **February 16, 2024.**
0800124A2024-03-18. Service bulletin. Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. NOTE: This noise happens more as the ambient temperatures become less than 5 ? (41 ?). This bulletin involves reprogramming the DTCM with the latest available software.
03001242024-03-18. Service bulletin. Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving. NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. This bulletin involves inspecting and possibly tightening or replacing, the rear driveshaft center support bearing fasteners.
S22080001722024-01-08. Service bulletin. Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
S23080000542024-01-08. Service bulletin. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
91002272024-01-08. Service bulletin. Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
08055232024-01-02. Service bulletin. Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.