NHTSA recall 24V289000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V289000 |
| Manufacturer's number | 40B |
| Manufacturer | Chrysler (FCA US, LLC) |
| Reported | 2024-04-25 |
| Owners notified | 2024-02-06 |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Units potentially affected | 8 |
| Part numbers | 68596713AB |
| Report | Quarterly report 1, for 2024 quarter 1 |
|---|---|
| Filed with NHTSA | 2024-05-20 |
| Vehicles in the campaign | 8 |
| Reported remedied | 8 (100%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2024 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
The remedy
Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2022 JEEP GRAND CHEROKEE | |
|---|---|
| 2023 JEEP GRAND CHEROKEE | |
| 2024 JEEP GRAND CHEROKEE |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| S2508000029 REV.B | 2026-08-19. Service bulletin. Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs) |
|---|---|
| S2508000029 REV.A | 2026-08-13. Service bulletin. Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs) |
| S2508000029 | 2025-04-22. Service bulletin. Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs) |
| S2208000045 REV.B | 2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection |
| 0800824A | 2024-03-18. Service bulletin. Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ? Blank phone widget displayed. ? Radio freeze after reverse event (Rearview Camera (RVC) Functions Normally). ? Screen Off at start up (RVC Functions Normally). ? Radio restart before sleep after switching between different USBs. ? Pop up error "setting not saved" occurring when attempting to enable Geolocation (Privacy Mode Off). ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 Implausible Data Received From Radio. ? During FOTA Scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. ? Apps downloaded for one connected profile are being shared with other local profiles. ? Switching profiles with slow response. ? Slow response switching between camera views. ? Black radio screen (RVC functions normally). ? Rear seat reminder alert unavailable. ? Wi-Fi software update pop-up is being triggered in non-connected vehicles. ? Switching to Android menu, display screen blinks on green color. ? Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.39 or U29.28 to U29.42. NOTE: The national launch for the FOTA is expected to begin **February 16, 2024.** |
| 0800124A | 2024-03-18. Service bulletin. Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. NOTE: This noise happens more as the ambient temperatures become less than 5 ? (41 ?). This bulletin involves reprogramming the DTCM with the latest available software. |
| 0801424 | 2024-03-18. Service bulletin. Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. USB playback inoperative. Wireless connectivity media playback inoperative. Radio resets. VR inoperative. Call does not end on the cluster. Seat comfort graphic incorrect. Wireless and Wired CarPlay® inoperative. Vehicle positioning (Lat/Long) inoperative. Audio sources inoperative. Profile avatar changes in valet mode. Electric Vehicle (EV) pages inoperative. Scheduled cabin cooling inoperative. Rear seat entertainment audio overlap. Black Screen (Rear view camera will still function normally). Unable to connect second wireless connectivity device. Assist call inoperative. Comfort graphic overlap. Translated text is incorrect. Comfort softkeys incorrect. Unable to exit seat comfort pop-up (Rear view camera will still function normally). Compass inoperative. Wireless connectivity disconnect. Display does not return to idle mode after call. Radio slow response. SXM® favorites inoperative. Display switches to Nav on VR prompt. Tutorial App inoperative. Unable to exit EV pages (Rear view camera will still function normally). Dynamic RVC guidelines inoperative. Unable to switch audio sources. European media source (DAB) available on North America vehicles. Wired CarPlay® inoperative. Audio sources unavailable after profile switch. Audio repetition stops during incoming calls. Schedule update inoperative. Radio screen freezes (Rear view camera will still function normally). Audio unmuted at door close. Audio loss. Setting preferences will not return to default. Surround view camera inoperative(Rear view camera will still function normally). |
| 0300124 | 2024-03-18. Service bulletin. Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving. NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. This bulletin involves inspecting and possibly tightening or replacing, the rear driveshaft center support bearing fasteners. |
| 1801323 | 2024-01-16. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution reaches high level without the ability to recover. ? Incorrect reporting of fuel tank high pressure sensor value on wiTECH and Freeze Frame. ? The fuel door will get locked in the event of a leak failure.** ? Engine must be started twice to achieve drive ready (at low temperatures around -30°C, -22°F) when the vehicle was entered and started quickly. ? ?Performance Limited, Service Fuel System? message displayed while driving. ? Unable to enter electric mode driving while Fuel Oil Refresh Mode (FORM) is active. This bulletin involves reprogramming the PCM with the latest available software. NOTE: Additional module flashes are required for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update: ? Transmission Control Module (TCM). ? Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM) module. |
| 9100250 | 2024-01-16. Service bulletin. Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. ~ Please take digital pictures of the what the failure looks like and the fix. Then email all pictures to FCA REDACTED CONTENT |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.