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Service bulletin 08-029-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10190686
Published by NHTSA2021-04-26
Manufacturer's number08-029-21
Manufacturer's date2021-03-04
NHTSA componentVISIBILITY

NHTSA's summary

Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Trouble codes named

B18BA

Vehicles listed
RAM 25002020
RAM 35002020
RAM 45002020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20220252022-01-27. Visual System
22V0350002022-01-27. VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
20204722020-10-08. Visual System
20V6220002020-10-08. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
20201452020-04-06. Visual System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
960762024-07-02. Other. MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
940062024-06-27. Other. WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
989272024-06-26. Other. MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
23080232023-08-21. Service bulletin. Intermittently Poor HVAC Performance Customers may comment on the following: ? Intermittently the HVAC blow feel/output maybe reduced. This issue only happens in temperature that are just below freezing and snowing. This bulletin involves removing the right side rubber flaps from the cowl baffles.
91001422023-05-30. Service bulletin. Mirror
S1623000028 Rev.2023-02-13. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S17230000012023-01-17. Service bulletin. Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
08072212023-01-17. Service bulletin. Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
S22230000632023-01-09. Service bulletin. Ambient Temperature Sensor Servicing.
08072202023-01-09. Service bulletin. Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.