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NHTSA recall 20V622000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number20V622000
Manufacturer's numberW70
ManufacturerChrysler (FCA US LLC)
Reported2020-10-08
Owners notified2020-11-05
ComponentVISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Units potentially affected19075
Part numbers68386747AB, 68147863AS
Remedy progress the manufacturer reported
ReportAnnual report 3, for 2024 quarter 4 to 2025 quarter 3
Filed with NHTSA2025-10-24
Vehicles in the campaign19075
Reported remedied15125 (79%)
Reported unreachable105
Reported removed129

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

What can happen

Missing driver side mirror glass reduces visibility and increases the risk of a crash.

The remedy

Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2020 RAM 1500
2020 RAM 2500

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
91001422023-05-30. Service bulletin. Mirror
90042802023-01-09. Service bulletin. GLASS, Mirror Replacement Prior to replacing this part for an outside mirror glass that is missing or not present please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S22230000702022-11-07. Service bulletin. Exterior Mirror Lamp Service
90040172022-09-26. Service bulletin. CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
S1623000028RevE2022-09-15. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
S21230000762021-12-13. Service bulletin. Both Exterior Mirrors Not Power Folding
S20080000902020-07-27. Service bulletin. The Passenger Exterior Mirror Does Not Auto Dim
23-030-192019-12-02. Service bulletin. Trailer Tow Mirrors Are Chrome Instead Of Black This bulletin involves inspecting and possibly replacing the trailer tow mirrors. Customers may comment on the following:The trailer tow side mirrors on the vehicles, were built with chrome mirrors and were supposed to have black mirrors.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially