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Service bulletin 2308023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10241129
Published by NHTSA2023-08-21
Manufacturer's number2308023
Manufacturer's date2023-06-28
NHTSA componentVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

NHTSA's summary

Intermittently Poor HVAC Performance Customers may comment on the following: ? Intermittently the HVAC blow feel/output maybe reduced. This issue only happens in temperature that are just below freezing and snowing. This bulletin involves removing the right side rubber flaps from the cowl baffles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Heating and air conditioning

Vehicles listed
RAM 45002019, 2020, 2021, 2022, 2023
RAM 55002019, 2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20220252022-01-27. Visual System
22V0350002022-01-27. VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
960762024-07-02. Other. MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
940062024-06-27. Other. WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
989272024-06-26. Other. MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
S24080000082024-03-18. Service bulletin. Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
08040232024-01-02. Service bulletin. Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o
24006232023-10-02. Service bulletin. A/C Diagnostic LOP Change
S238A0000412023-10-02. Service bulletin. The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48
91001602023-08-21. Service bulletin. Power wndow switch passenger
24006232023-08-21. Service bulletin. A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
91001422023-05-30. Service bulletin. Mirror