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Service bulletins for the 2020 Ram 3500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

762 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Steering are shown. Show all

Bulletins, newest first
08-234-222023-01-17. Service bulletin. ENGINE AND ENGINE COOLING; STEERING; PARKING BRAKE; WHEELS; ELECTRICAL SYSTEM; BACK OVER PREVENTION. UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal
1806020REVA2022-10-17. Service bulletin. SERVICE BRAKES; STEERING; FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION. 6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.
W512022-09-26. Service bulletin. STEERING. Customer Satisfaction Notification W51 Steering Gear
S20190000042022-09-26. Service bulletin. STEERING:LINKAGES:DRAG:LINK:CONNECTION. Click Or Pop From Drag Link
S1923000015RevA2022-09-26. Service bulletin. POWER TRAIN; STEERING. Transmission Column Shifter Lever Feels Loose
08-138-212022-08-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; WHEELS; STEERING; BACK OVER PREVENTION. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel changes by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. ?Device Not Supported? message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD) Truck USB HUB improvements. HD Truck heated steering wheel improvements.
S2108000003 Rev.2022-07-18. Service bulletin. WHEELS; LANE DEPARTURE; STEERING; TRAILER HITCHES; VISIBILITY. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
S21080000032022-07-18. Service bulletin. VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY; WHEELS; STEERING; ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
S2108000003 Rev.2021-02-16. Service bulletin. ELECTRICAL SYSTEM; STEERING. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
S21080000032021-02-16. Service bulletin. LANE DEPARTURE; STEERING. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
W51 Combo2020-09-28. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STEERING. Customer Satisfaction Notification W51 Steering Gear
S20190000042020-08-24. Service bulletin. EQUIPMENT; STEERING:LINKAGES:DRAG:LINK:CONNECTION. Click Or Pop From Drag Link
S190800000472020-07-27. Service bulletin. STEERING: STEERING WHEEL/HANDLE BAR. Volume Uncontrollable Or Stuck On High
90042452020-06-22. Service bulletin. STEERING:GEAR BOX (OTHER THAN RACK AND PINION); ENGINE AND ENGINE COOLING. GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s) in the Star case.
S20190000022020-05-26. Service bulletin. STEERING. Hands On Steering Wheel Message In EVIC

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.