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Service bulletins for the 2024 Polestar Polestar 2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

83 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
37439.5.02026-07-14. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.
37439.4.02026-04-07. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".
 This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.
374392026-01-07. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".
 This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.
374392025-12-02. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".
 This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.
371022024-11-05. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: DIM Message and DTC IEM P060796. Do not replace any parts, clear the DTCs, and release the vehicle to the customer
370382024-08-06. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Improved 12V battery test in VIDA. jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
368512024-08-06. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC.
 2. Let the vehicle go to "Abandoned mode."
 3. Perform a new VIDA readout.
369312024-08-06. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: "Disconnect charge cable" message, none attached. An improved software is available in VIDA from 2024 week 26 and planned to be available via OTA a few weeks later.
36694.4.02024-03-13. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA.
36876.1.12024-03-13. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles
36418.3.02024-02-27. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary
36851.2.02024-02-19. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout.
36819.1.02024-01-25. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. Software update.
36779.1.02023-11-18. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Model Year 2024 Electrical Powertrain, First Year Policy
36577.5.02023-11-16. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Software Update Fails and VIDA Can’t Connect, VGM Unresponsive. If SWDL fails, the VGM may end up in an unresponsive state. To identify if this has happened, the most indicative symptom is that the car does not show up in VIDA. The car might be readable with DICE, but it will not be possible to perform a reload or get out of this unresponsive state via the DICE. Follow steps in VIDA.
36577.5.02023-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA.
36604.2.02023-11-01. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Digital Key, intermittent function. A software improvement for the PAKM (Phone as Key Module) has been released as of year 2023 week 42.
36604.2.02023-10-31. Service bulletin. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. This is a Technical Journal: Digital Key, intermittent function. Perform software download.
36756.1.02023-10-29. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Electrical Motor (ERAD) Sound Information. Examples of normal ERAD sound/noise.
36694.2.02023-10-05. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Searching for GPS Message in DIM / CSD
36086.1.02023-07-28. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM:SOFTWARE. This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment.
366642023-07-12. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Replacement of OBC or HLCM, SW download failure. Perform a new software reload of unit.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.