Service bulletin 37439
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11027156 |
| Published by NHTSA | 2026-01-07 |
| Manufacturer's number | 37439 |
| Manufacturer's date | 2025-12-13 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| POLESTAR POLESTAR 2 | 2021, 2022, 2023, 2024, 2025 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 21V110000 | 2021-02-24. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 37439.5.0 | 2026-07-14. Service bulletin. This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03. |
|---|---|
| 37439.4.0 | 2026-04-07. Service bulletin. This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03. |
| 37439 | 2025-12-02. Service bulletin. This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03. |
| 37416 | 2025-07-09. Service bulletin. This is a Technical Journal: DTC CEM B109A4A Incorrect BBS. This DTC is not valid, and it does not affect the function. Erase the DTC and release the vehicle back to the customer. A SW solution is planned during 2025 quarter 4 |
| 36316 | 2024-11-05. Service bulletin. This is a Technical Journal: If the customer experiences a “Propulsion System Performance” message in the DIM in combination with Diagnostic Trouble Code IHFA P060C04 and/or IHFA P060C00. Perform software download. |
| 37102 | 2024-11-05. Service bulletin. This is a Technical Journal: DIM Message and DTC IEM P060796. Do not replace any parts, clear the DTCs, and release the vehicle to the customer |
| 37038 | 2024-08-06. Service bulletin. This is a Technical Journal: Improved 12V battery test in VIDA. jump start the vehicle if needed. Read out the vehicle with VIDA and start the test. |
| 36851 | 2024-08-06. Service bulletin. This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout. |
| 36931 | 2024-08-06. Service bulletin. This is a Technical Journal: "Disconnect charge cable" message, none attached. An improved software is available in VIDA from 2024 week 26 and planned to be available via OTA a few weeks later. |
| 36418.4.0 | 2024-05-21. Service bulletin. This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary |