Service bulletins for the 2021 Polestar Polestar 2
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
181 on file from NHTSA, as of 2026-10-19.
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By component
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Only bulletins with component: Electrical system are shown. Show all
| 37439.5.0 | 2026-07-14. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03. |
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| 37439.4.0 | 2026-04-07. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03. |
| 37439 | 2026-01-07. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03. |
| 37439 | 2025-12-02. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03. |
| 36316 | 2024-11-05. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This is a Technical Journal: If the customer experiences a “Propulsion System Performance” message in the DIM in combination with Diagnostic Trouble Code IHFA P060C04 and/or IHFA P060C00. Perform software download. |
| 37038 | 2024-08-06. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Improved 12V battery test in VIDA. jump start the vehicle if needed. Read out the vehicle with VIDA and start the test. |
| 36418.4.0 | 2024-05-21. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary |
| 36694.4.0 | 2024-03-13. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA. |
| 36876.1.1 | 2024-03-13. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles |
| 36418.3.0 | 2024-02-27. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary |
| 36316.7.0 | 2024-02-12. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Polestar BEV IHFA P060C04 Internal Processor Failure. Improved software is now available. |
| 36819.1.0 | 2024-01-25. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. Software update. |
| 36577.5.0 | 2023-11-16. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Software Update Fails and VIDA Can’t Connect, VGM Unresponsive. If SWDL fails, the VGM may end up in an unresponsive state. To identify if this has happened, the most indicative symptom is that the car does not show up in VIDA. The car might be readable with DICE, but it will not be possible to perform a reload or get out of this unresponsive state via the DICE. Follow steps in VIDA. |
| 36577.5.0 | 2023-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA. |
| 36756.1.0 | 2023-10-29. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Electrical Motor (ERAD) Sound Information. Examples of normal ERAD sound/noise. |
| 36316.6.0 | 2023-10-29. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: BEV IHFA Internal Processor Failure. Improved Software is now available. |
| 36694.2.0 | 2023-10-05. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Searching for GPS Message in DIM / CSD |
| 36404.4.0 | 2023-10-05. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: DIM"DISCONNECT CHARGING CABLE" MESSAGE WITH NO CABLE ATTACHED. Software fix is available. |
| 36086.1.0 | 2023-07-28. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM:SOFTWARE. This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment. |
| PB3028-S10227 | 2023-05-30. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Polestar Software Update. |
| TJ3648310 | 2023-02-27. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Backup Battery DTC TCAM-U210993 |
| TJ3560250 | 2023-02-27. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Backup Battery DTC TCAM-U210993 |
| 3554220 | 2023-02-27. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Checklist if 12 Volt battery is drained - Perform SW Upgrade |
| TJ36445 | 2023-01-30. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. software upgrade |
| TJ36418 | 2023-01-30. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. BEV High Voltage Battery Replacement |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.