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Service bulletin 3554220

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10232123
Published by NHTSA2023-02-27
Manufacturer's number3554220
Manufacturer's date2023-01-06
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

Checklist if 12 Volt battery is drained - Perform SW Upgrade

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Labels and manuals, 12-volt battery

Vehicles listed
POLESTAR POLESTAR 12020, 2021
POLESTAR POLESTAR 22020
POLESTAR POLESTAR 22021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V3610002023-05-22. ELECTRICAL SYSTEM:12V/24V/48V BATTERY
22V9260002022-12-14. ELECTRICAL SYSTEM:12V/24V/48V BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TJ36483102023-02-27. Service bulletin. Backup Battery DTC TCAM-U210993
TJ35602502023-02-27. Service bulletin. Backup Battery DTC TCAM-U210993
TJ364182023-01-30. Service bulletin. BEV High Voltage Battery Replacement
TJ364042023-01-30. Service bulletin. DTC SRS-B15381B High Voltage battery loop control
TJ35721.3.0-20202020-12-14. Service bulletin. This is a Technical Journal: Diagnose of HV system after HVCH malfunction