Service bulletins for the 2021 Mazda CX-9
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
428 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
Only bulletins with component: Glass, wipers and mirrors are shown. Show all
| SA-039-23a | 2023-10-05. Service bulletin. STRUCTURE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. |
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| SA-012-23 | 2023-04-04. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY. Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. |
| SA-045-22a | 2023-01-05. Service bulletin. EQUIPMENT; VISIBILITY:GLASS, SIDE/REAR. The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock. |
| SA-074-22 | 2022-12-02. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ELECTRICAL SYSTEM. Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient temperature sensor has been modified. |
| SA-040-21 | 2021-07-01. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. |
| MT-003-21 | 2021-06-29. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflections all converge at one point, focusing and concentrating the light onto the street below. |
| SA-022-21 | 2021-04-06. Service bulletin. ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY. When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST. |
| DRW34 | 2020-11-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY; ELECTRICAL SYSTEM:SOFTWARE. 2021 CX-9 AND CX-5 MAZDA CONNECT SETTINGS CONCERN: Concern Outline: It is not possible to customize the “View Monitor”, “Parking Sensor” and Safety (hands free liftgate) settings as they are not displayed on the Mazda Connect screen, due to an inappropriate setting in the software on the subject vehicles involved in this campaign. Outline of Repair: Perform a Factory Reset on the Mazda Connect Screen. Note: Modified software will be incorporated into mass-production vehicles beginning November 3, 2020. Certain CX-5 and CX-9 vehicles produced before the mass-production change, will be reworked before shipment. |
| DRW33 | 2020-11-04. Service bulletin. VISIBILITY; STRUCTURE. DRW33 - CHROME PLATED WINDOW MOLDINGS CONCERN FROM PACIFIC TYPHOON: On certain subject vehicles parked outside after production, it is possible that the chrome plated window moldings may be dirty or have rust spots from a Typhoon that recently passed by Hiroshima and Hofu Japan. These vehicles may have been exposed to misty seawater caused by a strong wind and could have potentially sustained chrome molding damage. The vehicles subject to this DRW may need additional cleaning, polishing, or possibly molding replacement. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.