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Service bulletins for the 2017 Mazda CX-9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

513 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
MT-020-172021-03-08. Service bulletin. ELECTRICAL SYSTEM. The MODE switch operation for the Mazda Radar Cruise Control (MRCC) system has been changed as follows: Previous - Press the MODE switch to switch to the cruise control function. New - Press the MODE switch and hold for 2 seconds_ to switch to the cruise control function.
MT-019-172021-03-08. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES; ELECTRICAL SYSTEM. WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot perform any additional testing of the system. Dealers and customers should never attempt to test or recreate crash scenarios under any circumstances because that could lead to an accident and injuries. NOTE: This article only applies to the applicable vehicles below equipped with SCBS system that uses a Laser Sensor. This article does not apply to newer vehicles equipped with SCBS system that uses a Forward Sensing Camera (FSC).
MT-017-172021-03-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.
01-006-21-37792021-03-03. Service bulletin. ELECTRICAL SYSTEM. This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
01-005-21-37782021-03-03. Service bulletin. ELECTRICAL SYSTEM. The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
SA2342021-02-08. Service bulletin. ELECTRICAL SYSTEM. New IDs software version 102.00 and Update 102.01 is now available on MS3 IDs update 102.00 and 102.01 is now available on MS3 under the "IDs/Infotainment" tab.
09-002-21-37702021-02-05. Service bulletin. ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL; EQUIPMENT. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
01-003-21-37762021-02-05. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT. Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM battery voltage low input
09-018-172021-02-01. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.
SA2662021-02-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. MAZDA Mobile start (MMS) cannot communicate with vehicle
MTI_11152021-02-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS; LANE DEPARTURE. Multi-Model - Blind Spot Monitoring (BSM) System Change (update)
09-061-162021-02-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Fctry MESSAGE DISPLAYED AFTER INSTRUMENT CLUSTER REPLACEMENT. After the installatioin of a new instrument cluster, the message "F ctry" IS DISPLAYED INSTEAD OF THE ODOMETER. Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required.
ONP072021-01-25. Service bulletin. ELECTRICAL SYSTEM. Owner Notification program ONP07 Mazda mobile start (MMS) system
SA3922021-01-25. Service bulletin. ELECTRICAL SYSTEM. Stopper plates for air bag module connectors have been established as new service parts
SA3852021-01-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. If you experience issues with the current version of ID's such as missing tools or modules not showing after completing a network test, be advised that we are aware of these issues and are working to resolve them. As a counter measure, it is advised that you un-install ids and re-install version 103.00 and "do not update" until further notice.
RF-17-012021-01-25. Service bulletin. ELECTRICAL SYSTEM. All models - Stopper plates for air bag module coinnectors
01-001-172021-01-25. Service bulletin. AIR BAGS; ELECTRICAL SYSTEM. Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery voltage low input.
MT-006-202020-12-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some customers may complain about the following MAZDA CONNECT™ Temperature Warning message: • Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT™ screen temperature is above 176 degrees Fahrenheit (80 degrees Celsius).
09-036-20-37562020-12-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010.
SA-070-202020-11-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS - Infotainment - MAZDA CONNECT Updates - Apple Carplay / Android Auto MDARS Activation Instructions
09-030-20-37402020-10-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.367 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda’s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update.
SA-063-202020-09-03. Service bulletin. ELECTRICAL SYSTEM. When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.
MT-003-202020-09-01. Service bulletin. ELECTRICAL SYSTEM. Some customers may complain about an inoperative power liftgate (PLG) and the any of the following DTC's stored in memory: • U3003:16 (Power liftgate (PLG) control module power supply voltage low input) • U3003:17 (Power liftgate (PLG) control module power supply voltage high input). This may be caused by low or high vehicle battery voltage.
MT-001-202020-08-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.
09-015-20-3698b2020-07-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD cards for the MAZDA CONNECT navigation system being manufactured with improper hardware, resulting in a data reading error during cold temperatures. To correct the concern, the SD card hardware has been changed.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.