Service bulletins for the 2016 Mazda CX-9
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
613 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Body and frame are shown. Show all
| 09-029-20-3732 | 2020-10-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:DOOR; EQUIPMENT. Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become enlarged. The enlarged weatherstrip joint does not grip the door panel tight enough when it is refitted. |
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| 09-022-20-3720 | 2020-07-02. Service bulletin. STRUCTURE:BODY:BUMPERS. Some customers may notice cracks (as shown below) at one or both ends of the front bumper near the front fender / front combination light. This may be caused when driving over bumps. The bumper fascia may receive higher than expected forces, depending on driving manner and road conditions. To eliminate this concern, the internal shape and material of the front bumper fascia has been modified. |
| SA-009-20 | 2020-01-30. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; STRUCTURE. LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. |
| SA-040-19 | 2019-09-23. Service bulletin. STRUCTURE:BODY:HOOD; ENGINE AND ENGINE COOLING. Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. |
| 09-018-19-3584 | 2019-05-03. Service bulletin. STRUCTURE:BODY:DOOR. Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the rear door(s). This concern is caused by insufficient weatherstrip gripping force. To eliminate this concern, the shape of the weatherstrip has been changed. |
| 09-012-19-3535 | 2019-03-20. Service bulletin. LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:HATCHBACK/LIFTGATE. While stopped with the transmission in Park position, some vehicles may exhibit concerns that the liftgate unlatches itself without pressing the liftgate opener switch (1) or it will not unlatch when pressing the liftgate opener switch (1). NOTE: The liftgate (power or manual type) will not unlatch or open by itself while the vehicle is being driven. This concern can only occur while the vehicle is stopped and in the Park position. This concern may be caused by water entry into the liftgate, through the garnish mounting area or outer panel. Condensation water may enter into the liftgate and drip onto the liftgate opener switch causing corrosion. The corrosion may create a poor contact or short in the liftgate opener switch. To eliminate this concern in the future, the structure of the liftgate opener switch has been improved. |
| MT-012-18 | 2019-03-04. Service bulletin. STRUCTURE:BODY; STEERING. If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.? |
| 09-042-18-3536 | 2018-12-17. Service bulletin. STRUCTURE:BODY:BUMPERS. Some customers may notice cracks at one or both ends of the front bumper near the front fender / front combination light. This may be caused when driving over bumps. The bumper fascia may receive higher than expected forces, depending on driving manner and road conditions. To eliminate this concern, the internal shape and material of the front bumper fascia has been modified. |
| 09-021-18-3459a | 2018-11-13. Service bulletin. EQUIPMENT; STRUCTURE. Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s). |
| 09-014-18-3443a | 2018-11-13. Service bulletin. EQUIPMENT; STRUCTURE. When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12). |
| MT-006-18 | 2018-08-27. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:HATCHBACK/LIFTGATE. POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caused by low vehicle battery voltage. |
| SA-024-18 | 2018-07-02. Service bulletin. STRUCTURE:BODY:HOOD. Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. |
| 09-021-18-3459 | 2018-05-14. Service bulletin. STRUCTURE:BODY:TRUNK LID; STRUCTURE:BODY:ROOF AND PILLARS; STRUCTURE:BODY:HOOD. Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s). |
| 09-014-18-3443 | 2018-04-23. Service bulletin. STRUCTURE. When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). |
| 09-004-18-3402a | 2018-03-05. Service bulletin. STRUCTURE:BODY:DOOR. Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force. |
| 09-004-18-3402 | 2018-03-05. Service bulletin. STRUCTURE:BODY:DOOR. Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force. |
| 09-023-17-3348 | 2017-10-21. Service bulletin. STRUCTURE:BODY:BUMPERS. On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider. |
| 09-001-17-3296b | 2017-10-04. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS; STRUCTURE; ELECTRICAL SYSTEM. When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will find that the Bulb Seal No. 1 (A) or HID Bulb Seal No. 1 (B) and Bulb Seal No. 2 (C) socket covers have not been correctly installed or are missing due to improper prior repairs (i.e., customer replacing the headlamp bulbs or body shop not transferring them when replacing the headlamp unit(s) due to a collision). Any damage caused by missing socket covers, HID module seal (D), or missing bumper brackets (E) is not covered by warranty policy. |
| 09-023-17-3348a | 2017-10-04. Service bulletin. STRUCTURE:BODY:BUMPERS. On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider. To eliminate this concern, the configuration of the bumper slider has been changed. |
| 09-010-17-3310 | 2017-08-10. Service bulletin. STRUCTURE:BODY:DOOR. Some customers may complain about a dent (A) in the rear door trim, which is visible when the sunshade (C) is closed. The dent is caused by the sunshade tab (B) when the sunshade is opened. The tab contacts the door trim and leaves a dent. |
| SA297 | 2017-03-02. Service bulletin. FUEL SYSTEM, GASOLINE; STRUCTURE:BODY:HATCHBACK/LIFTGATE. 2016 CX-9 TECH TIPS:- ENHANCED PDI STEP 1 - DO NOT UPDATE THE MAZDA CONNECT SOFTWARE - SPECIAL ATTENTION ITEMS TO REVIEW DURING PDI - DRIVEABILITY CONCERNS DUE TO LOW FUEL LEVEL - POWER LIFTGATE (PLG) OPERATION |
| SA292 | 2017-03-01. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. WITH THE UPCOMING LAUNCH OF THE NEW CX-9, MAZDA TECHNICAL SERVICES DIVISION IS CONFIDENT WE CAN WORK TOGETHER TO DELIVER A PREMIUM VEHICLE TO OUR CUSTOMERS. WHEN PERFORMING A PDI, WE ASK THAT YOU CLOSELY INSPECT THE FOLLOWING ITEMS TO ENSURE THEY ARE CORRECT. |
| 09-048-16-3241 | 2017-02-22. Service bulletin. STRUCTURE. SOME VEHICLES MAY EXHIBIT A SQUEAKING NOISE FROM THE LEFT AND/OR RIGHT SIDE FRONT CONSOLE PANELS WHEN DRIVING ON ROUGH ROADS. THE NOISE CAN ALSO BE REPRODUCED BY PUSHING THE SIDE PANEL AT THE LOCATION SHOWN BELOW. THE NOISE MAY BE CAUSED BY THE CHROME DECORATION PANEL (A) INTERFERING WITH THE SIDE PANEL (B). TO ELIMINATE THE NOISE, A NOISE PREVENTION TAPE HAS BEEN ADDED TO THE FRONT CONSOLE. |
| 1108M | 2017-02-21. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. THE POWER LIFTGATE (PLG) FULLY OPEN POSITION CAN BE ADJUSTED TO ACCOMMODATE A GARAGE WITH A LOW CEILING. |
| 1104M | 2017-02-21. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:HATCHBACK/LIFTGATE. SOME CUSTOMERS MAY COMPLAIN ABOUT AN INOPERATIVE POWER LIFTGATE (PLG). DTC U3003:16 (POWER LIFTGATE (PLG) CONTROL MODULE POWER SUPPLY VOLTAGE LOW INPUT) IS STORED IN MEMORY. THIS MAY BE CAUSED BY LOW BATTERY VOLTAGE. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.