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Service bulletins for the 2012 Mazda CX-9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

291 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
09-030-15-30732017-06-07. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONNECT>PARTS AND ACCESSORIES>PARTS>PROGRAMS>EXCHANGE CENTRAL) FOR COMPONENT AVAILABILITY, SOURCE OF TECHNICAL SUPPORT AND PRIOR AUTHORIZATION REQUIREMENT. NOTE: ALWAYS CHECK FOR A TSB THAT MAY MODIFY OR ELIMINATE PRIOR AUTHORIZATION FOR A SPECIFIC SYMPTOM FOR A GIVEN COMPONENT.
01-008-15-30452017-06-07. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY. • P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY CLOSED AFTER FUELING THE VEHICLE. THIS CAUSES A SMALL FUEL VAPOR LEAK AND TURNS DTC P0456 ON.
09-017-15-30232017-06-07. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. SOME CUSTOMERS MAY NOTICE THE POWER WINDOW(S) ARE EITHER NOISY OR COMPLETELY INOPERATIVE WHILE OPERATING THE POWER WINDOW SWITCH. THIS MAY BE DUE TO THE POWER WINDOW MOTOR GEAR HAVING CHIPPED OR DAMAGED TEETH. TO ELIMINATE THIS CONCERN, THE POWER WINDOW MOTOR HAS BEEN IMPROVED BY REDUCING THE FORCE APPLIED TO THE GEAR WHEN THE WINDOW IS CLOSED.
01-010-15-30402017-06-07. Service bulletin. FUEL SYSTEM, OTHER. SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY A BROKEN FUEL TANK (B) INSULATOR (A) THAT IS HANGING DOWN AND CONTACTING THE PROPELLER SHAFT. THE RIVETS (C) MAY BREAK WHEN A LOAD OCCURS. THE RIVET MATERIAL HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
01-008-16-31622017-06-06. Service bulletin. ENGINE. SOME VEHICLES MAY EXHIBIT AN ENGINE COOLANT LEAK (A) BETWEEN THE LOWER RADIATOR HOSE (B) AND THE THERMOSTAT HOUSING (C). THE LOWER RADIATOR HOSE HAS BEEN MODIFIED TO IMPROVE SEALING PERFORMANCE.
09-015-16-31632017-06-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY THE FIRST NAME OF THE PHONEBOOK / CONTACT LIST. THIS CONCERN MAY BE CAUSED BY THE BLUETOOTH MODULE SOFTWARE.
09-038-15-30802017-05-31. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. SOME CUSTOMERS MAY COMPLAIN THAT THE DOORS DO NOT LOCK / UNLOCK WHEN PRESSING THE REQUEST SWITCH. THIS MAY BE CAUSED BY A TORN OR CRACKED REQUEST SWITCH RUBBER BUTTON (A). THE RUBBER SURFACE OF THE REQUEST SWITCH MAY BECOME GRADUALLY WORN OUT BY REPEATED USE. WATER MAY ENTER THE REQUEST SWITCH AND CAUSE A SHORT-CIRCUIT OF THE ELECTRICAL SYSTEM. TO ELIMINATE THIS CONCERN, THE THICKNESS OF THE RUBBER BUTTON HAS BEEN INCREASED FROM 0.6 MM TO 1.8 MM TO IMPROVE WEAR RESISTANCE.
09-017-16-31692017-05-30. Service bulletin. VISIBILITY:GLASS, SIDE/REAR; STRUCTURE:BODY:DOOR. SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR WIND NOISE FROM THE FRONT DOOR GLASS AREA WHILE DRIVING THE VEHI-CLE. THIS IS CAUSED BY A DEFORMED GLASS RUN CHANNEL (A). THE DEFORMED AREA IS LOCATED AT THE UPPER REAR CORNER OF THE RUN CHANNEL AND IS CAUSED BY REPEATED DOOR GLASS CLOSURES IN VERY HOT CLIMATES. THE DEFORMED AREA CAUSES POOR CONTACT BETWEEN THE GLASS RUN CHANNEL AND THE DOOR SASH, WHICH RESULTS IN RATTLE NOISE AND/OR WIND NOISE.
02-009-16-31552017-05-30. Service bulletin. STEERING: STEERING WHEEL/HANDLE BAR. SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
05-001-16-31282017-05-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:• ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCON®LV ATF.• ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCON®V AND MERCON®LV ATF IN LOW TEMPERATURES.• ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCON®V AND MERCON®LV ATF.• TRANSMISSION FLUID FLUSHING SHOULD ONLY BE PERFORMED WHEN INSTRUCTED BY THE WORKSHOP MANUAL OR ANY OTHER MAZDA PUBLICATION. CAUTION:• USING ATF OTHER THAN ATF M-V (TYPE M5) IN AUTOMATIC TRANSMISSIONS DESIGNED TO USE ATF M-V (TYPE M5) MAY CAUSE SHIFT QUALITY COMPLAINTS.• USING ANY OTHER ATF OTHER THAN THE SPECIFIED ATF IN AUTOMATIC TRANSMISSIONS MAY CAUSE TRANSMISSION DAMAGE.• USING A GENERIC, MULTI-PURPOSE OR UNIVERSAL ATF MAY CAUSE TRANSMISSION DAMAGE.• DAMAGE TO THE TRANSMISSION CAUSED BY USING THE INCORRECT ATF, OR A GENERIC, MULTI-PURPOSE OR UNIVERSAL ATF WILL NOT BE COVERED BY WARRANTY.
09-003-16-31302017-05-26. Service bulletin. EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING:HEADLIGHTS. SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL PHENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.
01-003-15-30142017-05-25. Service bulletin. EQUIPMENT. USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS.
03-005-15-30162017-05-25. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. IF REPLACEMENT OF THE RIGHT SIDE (RH) TRANSFER OIL SEAL (A), AND TRANSFER DUST SEAL (B) ARE NECESSARY, USE THE FOLLOWING REPAIR PROCEDURE TO INSTALL THE NEW OIL SEALS.
01-006-15-30392017-05-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P219A:00 AND/OR P219B:00 STORED IN PCM MEMORY. THE DTCS MAY BE CAUSED BY ABNORMAL ELECTRICAL NOISE WITHIN THE ENGINE HARNESS OF CERTAIN VEHICLES. TO ELIMINATE THIS CONCERN, SEPARATE THE A/F SENSOR SIGNAL LINES FROM THE EMISSION HARNESS BY INSTALLING THE SHORT CORD SERVICE PART DETAILED IN THIS BULLETIN.
06-003-14-29842017-05-19. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. SOME VEHICLES MAY EXHIBIT AN ABNORMAL STEERING FEEL AND/OR NOISE WHILE DRIVING THE VEHICLE IN FREEZING TEMPERA-TURES, HOWEVER, THERE IS NO LOSS OF STEERING CONTROL.THIS MAY BE DUE TO OIL SEEPAGE FROM THE POWER STEERING OIL PUMP PRESSURE SWITCH (A). THE OIL SEEPAGE IS CAUSED BY POOR SEALING OF THE OIL PRESSURE SWITCH O-RING AT LOW TEMPERATURE. THE SHAPE AND MATERIAL OF THE O-RING HAS BEEN CHANGED TO IMPROVE LOW TEMPERATURE SEALING PERFORMANCE.
04-001-15-30532017-05-17. Service bulletin. SERVICE BRAKES, HYDRAULIC:FLUID. SOME VEHICLES MAY EXHIBIT BRAKE FLUID SEEPAGE FROM THE BRAKE MASTER CYLINDER RESERVE TANK CAP. THE UPPER SURFACE OF THE RESERVE TANK MAY APPEAR DUSTY OR DIRTY WHERE THE BRAKE FLUID SEEPAGE HAS OCCURRED. THIS CONCERN MAY BE CAUSED BY A DECREASE IN SEALING PERFORMANCE OF CAP DUE TO AGING DETERIORATION. A NEW CAP WITH IMPROVED SEALING PERFORMANCE HAS BEEN ESTABLISHED AS A SERVICE PART
01-012-15-30522017-05-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE A LACK OF POWER AND THE WRENCH LIGHT COMES ON WITH DTCS P0123 / P0222 STORED IN MEMORY. WRENCH LIGHT: POWERTRAIN MALFUNCTION / REDUCED POWER WARNING LIGHT • DTC: P0123:00 TP SENSOR NO.1 CIRCUIT HIGH INPUT. • DTC: P0222:00 TP SENSOR NO. 2 CIRCUIT LOW INPUT. TO ELIMINATE THIS CONCERN, THE EMISSIONS HARNESS HAS BEEN IMPROVED.
02-004-14-29762017-05-11. Service bulletin. STEERING: STEERING WHEEL/HANDLE BAR. SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE.
05-001-14-2876B2017-05-11. Service bulletin. ENGINE. SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING CONCERNS:•ENGINE SURGING CONCERN WHEN THE VEHICLE IS DRIVEN UP HILL WITH THE CRUISE CONTROL ON.•SHIFT SHOCK WHEN SHIFTING FROM N, R OR FROM P TO D.•SHIFT SHOCK WHEN DOWN SHIFTING FROM 5 TO 4.ENGINE SURGE CAUSE: DUE TO AN INADEQUATE CONTROL LOGIC OF THE TCM, THE THROTTLE VALVE REPEATS ON AND OFF BEFORE OBTAINING ENOUGH DRIVING FORCE TO MAINTAIN THE SET SPEED ON AN UP HILL ROAD. THE TCM CONTROL LOGIC HAS BEEN OPTIMIZED TO ELIMINATE ENGINE SURGE AS OF JAN. 15, 2013 VEHICLE PRODUCTION (VIN: JM3TB******410765). SHIFT SHOCK CAUSE: INADEQUATE LEARNING OF HYDRAULIC PRESSURE LEAKAGE BY THE TCM MAY OCCUR DEPENDING ON PRODUCTION VARIATION OF THE SEAL RING INSIDE THE TRANSAXLE. IN THIS CASE, CORRECTION OF THE HYDRAULIC PRESSURE DURING SHIFTING OPERATION IS NOT PROPERLY PERFORMED CAUSING A SHIFT SHOCK. THE TCM CONTROL LOGIC HAS BEEN OPTIMIZED TO ELIMINATE SHIFT SHOCK AS OF JUL. 17, 2013 VEHICLE PRODUCTION (VIN: JM3TB******424854).
09-049-14-29802017-05-11. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR HID BULB SEAL NO. 1 (B) AND BULB SEAL NO. 2 (C) SOCKET COVERS HAVE NOT BEEN CORRECTLY INSTALLED OR ARE MISSING DUE TO IMPROPER PRIOR REPAIRS (I.E., CUSTOMER REPLACING THE HEADLAMP BULBS OR BODY SHOP NOT TRANSFERRING THEM WHEN REPLACING THE HEADLAMP UNIT(S) DUE TO A COLLISION). ANY DAMAGE CAUSED BY MISSING SOCKET COVERS, HID MODULE SEAL (D), OR MISSING BUMPER BRACKETS (E) IS NOT COVERED BY WARRANTY POLICY.
05-010-14-29602017-05-11. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY MOVING THE SELECTOR LEVER OUT OF “P” RANGE AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT IN EXTREMELY COLD TEMPERATURES (I.E. BELOW FREEZING). THE SELECTOR LEVER MOVEMENT MAY RETURN TO NORMAL AFTER RUNNING THE CLIMATE CONTROL SYSTEM AT MAXIMUM HOT FOR SHORT PERIOD OF TIME. THIS CONCERN MAY BE CAUSED ACCIDENTALLY BY THE CUSTOMER SPILLING A DRINK AROUND THE SELECTOR LEVER. WHEN THE SPILLED LIQUID REACHES THE INTERLOCK CABLE AND FREEZES OVERNIGHT, IT CAUSES THE CUSTOMER TO HAVE DIFFICULTY MOVING THE SELECTOR LEVER OUT OF “P” RANGE THE NEXT MORNING.
09-039-14-29232017-05-08. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL. SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010.
09-034-14-29562017-05-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:•MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.•WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.•THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.•PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE “SPEEDOMETER REPLACE-MENT LABEL”. •LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.
01-014-14-29322017-05-04. Service bulletin. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP; ENGINE. SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY.• P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY CLOSED AFTER FUELING THE VEHICLE. THIS CAUSES A SMALL FUEL VAPOR LEAK AND TURNS DTC P0456 ON.
09-027-14-29352017-05-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER’S FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE. • FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION. • INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED. • FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.