Service bulletins for the 2023 Mazda CX-50
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
351 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| SA-056-24 | 2024-09-04. Service bulletin. STRUCTURE:BODY. Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way. |
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| SA-053-24 | 2024-09-04. Service bulletin. UNKNOWN OR OTHER. Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method |
| SA-052-24 | 2024-09-04. Service bulletin. POWER TRAIN; ENGINE. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service. |
| SA-016-24b | 2024-09-04. Service bulletin. SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. |
| SA-006-24b | 2024-09-04. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. |
| SA-054-24 | 2024-09-04. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO function is disabled if the power window is operated 10 consecutive times without being fully closed (turning the ignition OFF and then ON does not reset the counting). If the power window is fully closed before the 10th time, the counting restarts and the AUTO function is not deactivated. |
| SA-049-24 | 2024-09-04. Service bulletin. SEATS. The removal and installation procedures for front seat components are missing from MGSS. Please follow these two procedures in this SA until the WSM is updated. |
| SA-011-24b | 2024-08-05. Service bulletin. UNKNOWN OR OTHER. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. |
| 09-036-24 | 2024-08-02. Service bulletin. SEATS. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first presented to the customer. • Wrinkles may not be completely removed after the repair is completed. • Leather is a natural material and may develop some wrinkles due to aging and wear during normal useage. |
| 09-001-24e | 2024-08-02. Service bulletin. ELECTRICAL SYSTEM. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified. |
| SA-011-24a | 2024-07-05. Other. UNKNOWN OR OTHER. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. |
| SA-022-24a | 2024-07-05. Other. WHEELS. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration. |
| SA-016-24a | 2024-07-05. Other. SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. |
| SA-009-24b | 2024-07-05. Other. UNKNOWN OR OTHER. Mazda Connected Services - Frequently Asked Questions (FAQ) |
| SA-038-24 | 2024-07-05. Other. ELECTRICAL SYSTEM. Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01 (TCU - Tel antenna No. 1 malfunction) stored. |
| 09-024-24a | 2024-07-05. Service bulletin. STRUCTURE:BODY. Some customers may experience the following concerns: The liftgate or the trunk lid will not unlock even when the vehicle is parked and the ignition is off. If the engine is running (POWER ON) or the ignition is turned to on (READY ON), it will unlock. The auto close operation of the power liftgate is not performed (The liftgate can be closed manually). To eliminate this concern, the control software of the DSC HU/CM (or the electronically controlled brake unit) has been modified. Customers |
| 09-001-24d | 2024-07-05. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified. |
| 09-031-24 | 2024-07-04. Service bulletin. STRUCTURE:BODY. Some customers may complain that the black felt padding on the A-pillar trim is visible. This is caused by the felt tape on the A-pillar trim not having enough adhesive. It may cause the felt to become detached and move to the visible area in the dash due to time passing or from heat. To eliminate this concern, the felt tape has been improved with more adhesive. |
| SA-032-24 | 2024-06-04. Other. ELECTRICAL SYSTEM. The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission |
| SA-031-24 | 2024-06-04. Other. ELECTRICAL SYSTEM. This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure. |
| SA-036-24 | 2024-06-04. Other. STRUCTURE:BODY. Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts. Explain the cause of this occurrence to the customer as follows: The 360°view monitor is a system that provides a complete picture of the vehicle surroundings by combining the pictures captured by 4 separate cameras. These cameras are installed in the front, rear, right and left sides of the vehicle. Each camera has a color adjustment function (white balance) that operates independently from each other, which can result in color discrepancy when the combined picture is displayed on the screen. This is especially true when one of the cameras captures more green objects than the remaining cameras. |
| SA-035-24 | 2024-06-04. Other. ENGINE. There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not. |
| 07-003-24a | 2024-06-04. Service bulletin. UNKNOWN OR OTHER. Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier. |
| SA-022-24 | 2024-05-04. Service bulletin. WHEELS. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration. |
| SA-017-24a | 2024-05-04. Service bulletin. EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; LATCHES/LOCKS/LINKAGES. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.