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Service bulletins for the 2019 Mazda CX-5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

561 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Body and frame are shown. Show all

Bulletins, newest first
09-016-21-37972021-06-01. Service bulletin. STRUCTURE. Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/closing and vibration while driving). NOTE: If the rust/paint peeling is seen on the outer side of the door, this service bulletin does not apply.
09-009-21-37592021-04-05. Service bulletin. STRUCTURE. Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. The mud/sand is most likely brought in by the driver and/or passenger when stepping in and out of the vehicle.
09-008-21-37912021-04-05. Service bulletin. STRUCTURE. Some customers may notice the flock finishing on the door sash molding is peeled off (as shown below) when opening the frozen door. This concern may be caused by insufficient durability due to an improper production process of the door sash moldings. To eliminate this concern, the production process of the door sash moldings has been changed.
09-004-21-37722021-02-05. Service bulletin. STRUCTURE. Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier.
09-003-21-37712021-02-05. Service bulletin. STRUCTURE:BODY. When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
09-029-20-37322020-10-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:DOOR; EQUIPMENT. Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become enlarged. The enlarged weatherstrip joint does not grip the door panel tight enough when it is refitted.
09-028-20-37332020-10-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE; EQUIPMENT. Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Due to an external force applied to the bumper cover, one of the brackets fastening the reflector to the bumper cover may have become detached.
SA-009-202020-01-30. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; STRUCTURE. LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
09-008-20-36752020-01-30. Service bulletin. STRUCTURE:BODY; EQUIPMENT. Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s).
DRW272019-11-21. Service bulletin. STRUCTURE:BODY; VISIBILITY; EQUIPMENT. On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No.17 passed through Hiroshima and Hofu, Japan, and might have been exposed to misty seawater caused by a heavy wind. The sampling inspection revealed that the chrome plated window moldings of certain vehicles became rusty due to seawater mist. All of the potentially affected vehicles have been rinsed with fresh water prior to shipment. OUTLINE OF REPAIR: If the vehicle has a port hangtag with direction to repair a chrome molding, but does not show DRW27 in eMDCS Warranty Vehicle Inquiry, please contact Dealer Recall Help on MXConnect > Warranty. Look for a hangtag placed in the vehicle by the port. If one is found and the vehicle displays DRW27 in eMDCS, inspect the affected molding(s) and perform a secondary cleaning with polishing compound. If any rust or pitting is still present, replace that affected molding(s) with new parts(s).
SA-040-192019-09-23. Service bulletin. STRUCTURE:BODY:HOOD; ENGINE AND ENGINE COOLING. Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
09-034-19-36172019-08-31. Service bulletin. STRUCTURE:BODY:DOOR; STRUCTURE. Some vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. To eliminate this concern, the clip and tape position on the rear door garnish has been improved.
09-015-19-35782019-03-29. Service bulletin. STRUCTURE; STRUCTURE:BODY:DOOR. Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sharing). No mass production change is planned.
01-009-19-35722019-03-11. Service bulletin. STRUCTURE. Some customers may notice a rattling noise coming from the left rear of the vehicle while driving on bumpy roads. The noise may be caused by interference between the left rear hanger bracket and the hanger rod, due to a lack of clearance. The shape of the left rear hanger bracket has been changed.
MT-012-182019-03-04. Service bulletin. STRUCTURE:BODY; STEERING. If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.?
09-008-19-35652019-02-19. Service bulletin. STRUCTURE. Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s).
09-040-18-35372018-12-17. Service bulletin. STRUCTURE:BODY. Some customers may notice the flock finishing on the door sash molding is peeled off when opening the frozen door. This concern may be caused by insufficient durability due to an improper production process of the door sash moldings. To eliminate this concern, the production process of the door sash moldings has been changed.
DRW162018-12-17. Service bulletin. SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:HANGER/BRACKET; STRUCTURE. Dealer Rework (DRW) 16 ? 2019 CX-5 (KF) Interference of Silencer Hanger: We are writing to inform you that certain 2019MY CX-5 vehicles, may be affected by the concern mentioned below. Vehicles affected by this DRW will be visible in eMDCS on November 06, 2018. The VIN list of affected vehicles for DRW16 will be uploaded to MGSS along with Parts and Warranty Information on November 06, 2018. Affected vehicles are expected to arrive at your dealership starting November 06, 2018 and as of today most vehicles are not assigned to any dealership. Certain subject CX-5 vehicles may exhibit an abnormal noise from the left rear side of the vehicle when driving on a bumpy road. Causal factor: The exhaust hanger bracket on the left rear side of the main silencer and the hanger rod mounted on the body side may interfere between each other due to narrow gap. Action Required: Please hold the affected vehicles in inventory until the inspection and/or repair procedure has been performed. This DRW must be performed before the vehicle is sold and is a requirement for a New Car Ready Claim.
09-021-18-3459a2018-11-13. Service bulletin. EQUIPMENT; STRUCTURE. Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s).
09-014-18-3443a2018-11-13. Service bulletin. EQUIPMENT; STRUCTURE. When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.