Service bulletins for the 2013 Mazda CX-5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
824 on file from NHTSA, as of 2026-10-19.
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| 09-031-14-2947 | 2017-05-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. SOME CUSTOMERS MAY COMPLAIN THAT THE RUBBER PROTECTOR COMES OFF THE SIDE STEP MOLDING. THE PROTECTOR HANGS DOWN CAUSING A POOR APPEARANCE CONCERN. THIS CONCERN MAY OCCUR WHEN THE VEHICLE IS DRIVEN IN FREEZING TEMPERATURES. SNOW AND MOISTURE ADHERE AND FREEZE ONTO THE RUBBER PROTECTOR AND WHEN THE DOOR IS OPENED, THE RUBBER PROTECTOR CAN TEAR OR STRETCH, COMING OFF THE FASTENERS.THE MATERIAL OF THE RUBBER PROTECTOR AROUND THE FASTENERS HAS BEEN CHANGED TO INCREASE THE HOLDING FORCE TO THE FASTENERS. |
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| 05-008-14-2920 | 2017-05-04. Service bulletin. EQUIPMENT. SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS:•HARD TO SHIFT INTO 3RD GEAR•SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H)THIS IS CAUSED BY THE FRICTION COEFFICIENT BETWEEN THE 3/4 CLUTCH HUB AND THE SLEEVE INCREASING. A SURFACE TREAT-MENT HAS NOW BEEN ADDED TO THE 3/4 CLUTCH HUB TO DECREASE THE FRICTION COEFFICIENT. |
| 03-003-14-2941 | 2017-05-04. Service bulletin. WHEELS. SOME VEHICLES MAY EXHIBIT A GROAN TYPE NOISE FROM THE FRONT WHEEL HUB BEARING WHILE DRIVING AT HIGH SPEED OR WHEN CORNERING. THIS MAY BE CAUSED BY FRONT WHEEL HUB BEARING CORROSION. |
| 09-033-14-2944 | 2017-05-04. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. SOME VEHICLES MAY EXHIBIT AN INOPERATIVE SEAT WARMER (OR SEAT HEATER) ON THE DRIVER AND/OR PASSENGER SEAT. WHEN WEIGHT IS APPLIED TO THE SEAT, PART OF THE HEATER ELEMENT WIRE MAY COME OUT OF POSITION AND BECOME BENT. UNDER REPEATED STRESS, THE WIRE MAY BREAK CAUSING AN INOPERATIVE SEAT WARMER CONDITION.AN ADDITIONAL ADHESION TREATMENT HAS BEEN APPLIED TO ELIMINATE THE HEATER ELEMENT WIRE FROM COMING OUT OF THE POSITION. |
| 06-002-14-2931 | 2017-05-04. Service bulletin. EQUIPMENT. SOME VEHICLES MAY EXHIBIT AN UNUSUAL (CLACKING) NOISE FROM UNDER THE FRONT OF THE VEHICLE. THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE:THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION.THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT (A) GETS STUCK WITH THE STEERING GEAR HOUSING. THE FOLLOWING MODIFICATIONS HAVE BEEN MADE TO ELIMINATE THE NOISE:1. THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED.2. GREASE HAS BEEN APPLIED TO THE INNER BALL JOINT EDGE. |
| 09-026-14-2934 | 2017-05-04. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; EQUIPMENT ADAPTIVE/MOBILITY. SOME VEHICLES MAY EXHIBIT A VIBRATION FROM THE DRIVER-SIDE POWER DOOR MIRROR GLASS WHEN THE VEHICLE IS DRIVEN AT HIGH SPEEDS. THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHICLE VIBRATION OR WIND PRESSURE.AN ADDITIONAL REINFORCEMENT HAS BEEN INSTALLED INSIDE THE DOOR TO INCREASE THE DOOR PANEL STRENGTH WHERE THE DOOR MIRROR IS MOUNTED. ALSO, THE DOOR MIRROR SHAPE HAS BEEN CHANGED. BOTH OF THESE MODIFICATIONS HAVE BEEN IMPLEMENTED TO ELIMINATE MIRROR GLASS VIBRATION CONCERNS. |
| 09-027-14-2935 | 2017-05-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER’S FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE. • FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION. • INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED. • FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER. |
| 00-002-14-2936 | 2017-05-04. Service bulletin. EQUIPMENT. MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE ARE PLEASED TO ANNOUNCE THAT WE HAVE ADDED THE PRO CUT ON-CAR BRAKE LATHE TO MNAO AUTHORIZED EQUIPMENT PROGRAM. THE ACCU-TURN IS STILL AN APPROVED BRAKE LATHE BUT IT IS NO LONGER AVAILABLE FOR PURCHASE FROM OUR VENDOR. IMPORTANT REMINDER – ROTORS MUST BE MACHINED USING A MAZDA APPROVED ON-CAR BRAKE LATHE OR WARRANTY CLAIMS ARE SUBJECT TO DENIAL OR DEBIT. |
| 09-028-14-2942 | 2017-05-04. Service bulletin. STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS. SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE HOOD VIBRATES WHEN DRIVING AT SPEEDS OF 110 KM/H (68 MPH) OR MORE.THE AMOUNT OF SEALANT USED TO FILL IN THE SPACE BETWEEN THE INNER FRAME AND OUTER PANEL AT THE BOTTOM AREA OF THE HOOD IS INSUFFICIENT. IF THE SEALANT DETACHES (AS SHOWN BELOW ON THE LEFT), IT MAY CAUSE THE HOOD TO VIBRATE. THE AMOUNT OF SEALANT HAS BEEN INCREASED DURING VEHICLE PRODUCTION AND THE PRELOAD FORCE OF THE COWL GRILL SEAL HAS BEEN INCREASED TO ELIMINATE THE CONCERN. |
| 01-008-14-2905 | 2017-05-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE CHECK ENGINE LIGHT ILLUMINATES IMMEDIATELY AFTER THE ENGINE IS STARTED AND DTC P0452:00 AND/OR P0453:00 IS STORED IN MEMORY. •P0452:00 - FUEL TANK PRESSURE SENSOR LOW INPUT•P0453:00 - FUEL TANK PRESSURE SENSOR HIGH INPUTTHIS CONCERN MAY BE CAUSED BY ANTS ENTERING THE FTP SENSOR THROUGH AN OPENING (TO ATMOSPHERE). THE ANTS BITE AND EVENTUALLY DAMAGE THE WIRING, WHICH RESULTS IN AN IMPROPER FTP SENSOR OUTPUT. TO ELIMINATE THIS CONCERN, THE INSIDE OF THE OPENING PIPE (TO ATMOSPHERE) HAS BEEN MODIFIED TO PREVENT ANTS FROM ENTERING. |
| 01-009-14-2909 | 2017-05-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. • P0015:00 - EXHAUST CMP TIMING OVER-RETARDED • P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME. |
| 09-020-14-2913 | 2017-05-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.852 OR LATER).• VEHICLE ICON JUMPS AROUND OR VIBRATES. CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION. |
| 01-010-14-2896 | 2017-05-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE THE MIL ON WITH DTC P0191:00 (FUEL PRESSURE SENSOR CIRCUIT RANGE/PERFOR-MANCE PROBLEM) STORED IN MEMORY. THIS IS CAUSED BY THE HIGH PRESSURE FUEL PUMP NOT GENERATING THE TARGET FUEL PRESSURE (DUE TO A MANUFACTURING ERROR OF THE INNER PARTS). TO CORRECT THE PROBLEM, PRODUCTION CONTROL HAS BEEN IMPROVED. |
| 01-010-14-2896A | 2017-05-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE THE MIL ON WITH DTC P0191:00 (FUEL PRESSURE SENSOR CIRCUIT RANGE/PERFOR-MANCE PROBLEM) STORED IN MEMORY. THIS IS CAUSED BY THE HIGH PRESSURE FUEL PUMP NOT GENERATING THE TARGET FUEL PRESSURE (DUE TO A MANUFACTURING ERROR OF THE INNER PARTS). TO CORRECT THE PROBLEM, PRODUCTION CONTROL HAS BEEN IMPROVED. |
| 05-005-14-2902B | 2017-05-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH DTC P0842, P0847, P0872 AND/OR P0877 STORED IN THE TCM MEMORY.•P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON•P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON•P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON•P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ONTHE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER.•P0780:00 - GEAR SHIFTING MALFUNCTION•P1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTIONTHIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC. |
| 05-005-14-2902C | 2017-05-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH DTC P0842, P0847, P0872 AND/OR P0877 STORED IN THE TCM MEMORY.•P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON•P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON•P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON•P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ONTHE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER.•P0780:00 - GEAR SHIFTING MALFUNCTION•P1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTIONTHIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC. |
| 01-010-14-2896B | 2017-05-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0191:00 OR DTC P0192:00 STORED IN MEMORY. DTC P0191:00: FUEL PRESSURE SENSOR CIRCUIT RANGE/PERFORMANCE PROBLEM (EXCEPT 2014 MAZDA3) DTC P0192:00: FUEL PRESSURE SENSOR CIRCUIT LOW INPUT (2014 MAZDA3) THIS IS CAUSED BY THE HIGH PRESSURE FUEL PUMP NOT GENERATING THE TARGET FUEL PRESSURE (DUE TO A MANUFACTURING ERROR OF THE INNER PARTS). TO CORRECT THE PROBLEM, PRODUCTION CONTROL HAS BEEN IMPROVED. |
| 05-005-14-2902D | 2017-05-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH DTC P0842, P0847, P0872 AND/OR P0877 STORED IN THE TCM MEMORY.•P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON•P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON•P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON•P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ONTHE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER.•P0780:00 - GEAR SHIFTING MALFUNCTION•P1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION. NOTE: THIS SERVICE INFORMATION IS ALSO APPLICABLE IF DTC P0780:00 IS STOREED INDEPENDENTLY. THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC. |
| 09-020-14-2913A | 2017-05-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.852 OR LATER).• VEHICLE ICON JUMPS AROUND OR VIBRATES. CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION. |
| 05-004-14-2867B | 2017-05-03. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY COMPLAIN OF A WHINING NOISE FROM THE AUTOMATIC TRANSAXLE WHEN DRIVING AT 10 MPH AND ABOVE. THE NOISE:•DEPENDS ON THE VEHICLE’S SPEED ONLY (THE MORE SPEED, THE MORE NOISE)•OCCURS WITH ALL TYPES OF DRIVING (ACCELERATION, DECELERATION, STEADY SPEED)•DOES NOT DEPEND ON RPM, GEAR, OR ATF TEMPERATURE |
| 09-005-14-2875C | 2017-05-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING SYMPTOMS IN CONNECTION WITH A MALFUNCTION RELATED TO THE C-15 CONNECTOR. •THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE.•THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM.•THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF.•DTC B10E7:17 (START STOP UNIT, IG1 RELAY CIRCUIT MALFUNCTION) AND DTCS RELATED TO COMMUNICATION ERRORS MAY BE STORED IN PCM MEMORY.THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP. |
| 03-002-14-2914 | 2017-05-03. Service bulletin. EQUIPMENT. WHILE DRIVING AT LOW SPEEDS, SOME VEHICLES MAY EXHIBIT A CHATTERING/RATTLING TYPE NOISE FROM THE REAR OF THE VEHI-CLE. A REAR DIFFERENTIAL COMPONENT, INTERNAL BEARING NOISE, MAY BE THE CAUSE. |
| 09-022-14-2921 | 2017-05-03. Service bulletin. EQUIPMENT:ELECTRICAL. SOME CUSTOMERS MAY EXPERIENCE AN ELECTRICAL MALFUNCTION AFTER A VEHICLE BODY REPAIR. THE NEWLY PAINTED FENDER STAY (B) MAY BE CAUSING A POOR FRONT HARNESS (A) GROUND CONNECTION. |
| 09-023-14-2924 | 2017-05-03. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER NOTICED THIS SYMPTOM. IF THE CONDITION IS SIMILAR TO THE FOLLOWING “CONTROL LOGIC OF AMBIENT TEMPERATURE” OR “DIF-FERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS”, ADVISE THE CUSTOMER THAT THIS IS A NOR-MAL CHARACTERISTIC OF THE VEHICLE AND NOT A MALFUNCTION. |
| 04-004-14-2926 | 2017-05-03. Service bulletin. SERVICE BRAKES. SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, AND TO BETTER ASSIST THE CUSTOMER IN RESOLVING THEIR SPECIFIC BRAKE CONCERN. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.