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Service bulletin 09-031-14-2947

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10098348
Published by NHTSA2017-05-04
Manufacturer's number09-031-14-2947
Manufacturer's date2014-07-11
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

SOME CUSTOMERS MAY COMPLAIN THAT THE RUBBER PROTECTOR COMES OFF THE SIDE STEP MOLDING. THE PROTECTOR HANGS DOWN CAUSING A POOR APPEARANCE CONCERN. THIS CONCERN MAY OCCUR WHEN THE VEHICLE IS DRIVEN IN FREEZING TEMPERATURES. SNOW AND MOISTURE ADHERE AND FREEZE ONTO THE RUBBER PROTECTOR AND WHEN THE DOOR IS OPENED, THE RUBBER PROTECTOR CAN TEAR OR STRETCH, COMING OFF THE FASTENERS.THE MATERIAL OF THE RUBBER PROTECTOR AROUND THE FASTENERS HAS BEEN CHANGED TO INCREASE THE HOLDING FORCE TO THE FASTENERS.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
MAZDA CX-52013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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