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Service bulletins for the 2024 Lincoln Nautilus

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

192 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
SSM 548102026-05-14. Service bulletin. ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM; UNKNOWN OR OTHER. Some 2024-2026 Nautilus non-hybrid and 2025-2026 Aviator vehicles equipped with 28 radio speakers (minor feature code IDBBN) and 2025-2026 Navigator vehicles may exhibit a no audio/sound condition with no communication with the audio digital signal processing module (DSP) with U0238 stored in the audio control module (ACM). This may be due to the DSP. To determine if the DSP is the root cause, remove the DSP fuse from the battery junction box (BCMB fuse F40 for Aviator, BCMB fuse F138 for Nautilus, BJB fuse F5 for Navigator). Inspect the fuse for an open and make sure the fuse has proper blade contact. After one minute, reinstall the good fuse. If the concern is still present or a fuse concern is found, refer to Workshop Manual (WSM), Section 415-00 for normal diagnostics. If communication has been re-established with the DSP, install a new DSP ordered from Ford Component Sales using the On-Line 1878 form to correct this condition. Refer to Workshop Manual (WSM), Section 415-00. For claiming, use causal part 18B849 and labor operations 12651D and 12651D13.
TSB 26-21962026-05-05. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This bulletin supersedes 26-2100. Reason for update: To update vehicle symptoms, affected vehicle lines, and model years. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Apple CarPlay® or Bluetooth audio Poor or muffled outbound phone call sound quality while using Apple CarPlay® or Bluetooth audio This may be due to the software in the accessory protocol interface module (APIM).
SSM 547512026-04-21. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Some 2024-2026 Nautilus non-hybrid vehicles equipped with 28 radio speakers (minor feature code IDBBN) and 2025-2026 Navigator vehicles may exhibit a no audio/sound condition with no communication with the audio digital signal processing (DSP) module and diagnostic trouble code (DTC) U0238 stored in the audio control module (ACM). Remove the DSP fuse from the battery junction box (BCMC) F138 for Nautilus, (BJB) F5 for Navigator. Inspect the fuse for an open and ensure the fuse has proper blade contact. After one minute, reinstall the good fuse. If the concern is still present or a fuse concern is found, continue with normal diagnostics in Workshop Manual (WSM), Section 415-00 Information and Entertainment System > General Information > Diagnosis and Testing. If communication has been re-established with the DSP module, engineering is currently working on a solution for this condition that is expected by Q2 2026. Replacement or reprogramming of the DSP will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers
SSM 547572026-04-21. Service bulletin. SEATS. Some 2024-2026 Nautilus vehicles may require replacement of the front seat track motor for various reasons. If Workshop Manual (WSM), Section 501-10A > Front Seats > PPT A leads to front seat track motor replacement, a lower level service part is now available - PU5Z-14547-A (driver side) and PU5Z-14547-B (passenger side). If only the front seat track motor requires replacement, it is not necessary to replace the front seat cushion structure assembly.
SSM 547062026-04-06. Service bulletin. SEATS. Some 2024-2026 Nautilus vehicles built on or before 06-Nov-2025 may exhibit an inoperative driver heated seat with diagnostic trouble code (DTC) B1208:2A stored in the driver seat module (DSM) and/or inoperative front passenger heated seat with DTC B120A:2A in the passenger front seat module (SCMB).
DSP-25.2.21.2 Nautilus2026-03-31. Over-the-air update. ELECTRICAL SYSTEM; EXTERIOR LIGHTING. "26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"
TSB 26-21002026-03-18. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This article supersedes TSB 25-2477 to update the Labor Operation Descriptions. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Bluetooth audio Poor outbound phone call sound quality while using Bluetooth This may be due to the APIM (accessory protocol interface module) software.
SSM 546472026-03-18. Service bulletin. SEATS. Some 20242026 Nautilus vehicles built on or before 06-Nov-2025 may exhibit an inoperative driver and/or front passenger heated seat with diagnostic trouble code (DTC) B1208:2A stored in the driver seat module (DSM) and/or DTC B120A:2A in the passenger front seat module (SCMB). Inform the customer that Ford is currently working on a solution for this condition that is expected Q2 2026. Monitor Professional Technician System (PTS) for additional information and schedule a service appointment for the customer once the repair becomes available. If a customer vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem" link to submit a report for this condition.
SSM 546432026-03-11. Service bulletin. UNKNOWN OR OTHER; POWER TRAIN; ENGINE. Some 2024-2026 Nautilus non-hybrid vehicles may exhibit a rattle or buzzing noise from under the center of the car during light throttle, low engine revolutions per minute (RPM) driving conditions, often between 30-40 mph (48-64 km/h). The noise may be more noticeable when ambient temperatures are below 40°F (4°C). Inform the customer that Ford is currently working on a solution for this condition that is expected Q4 2026. This concern does not affect vehicle durability and the customer can continue to drive the vehicle. Monitor Professional Technician System (PTS) for additional information and schedule a service appointment for the customer once the repair becomes available.<br /><br /> If a customer vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem" link to submit a report for this condition.
ACM-25.3.3 Nautilus2026-03-04. Over-the-air update. BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; FORWARD COLLISION AVOIDANCE: WARNINGS; ELECTRICAL SYSTEM. "25SA2 Recall remedy - Audio Control Module update to address intsances where the pedestrian sounder alert sound may not be generated by the vehicle"
SSM 545822026-02-17. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Some 2024 Nautilus and 2025 Explorer vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank/white Google map screen, inoperative live traffic data, inoperative voice assistant, the inability to sign into a Google account in the center touch screen, unable to access the Google Play Store in the center display screen, and/or inability to connect to other apps in the center display screen. This may be due to the vehicles Connectivity Package not being activated. To verify if the vehicle has an active Connectivity Package (free or paid) enter the vehicle identification number (VIN) in Professional Technician System (PTS) then navigate to the upper blue tab titled Connected Vehicle > Vehicle Software Subscriptions. It will clearly state if the vehicle has a trial or paid subscription, along with the expiration date. These vehicles come with a free Connectivity Package that lasts for 1 year. To activate the free trial period or to subscribe to a paid subscription, have the customer follow the steps located within The Ford/Lincon App and follow the prompts
SSM 545812026-02-17. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM; VISIBILITY/WIPER. Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns with the auto folding mirror functionality not matching the status selected by the switch in the center display screen menu. Examples include auto folding not operating when the switch is enabled and/or auto folding continuing to function when the switch is disabled. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). Power folding mirror operation from the physical button is not affected by this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of the accessory protocol interface module (APIM), DDM, or PDM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If the vehicle exhibits this condition, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report"
TSB 25-26212026-02-17. Service bulletin. STRUCTURE:BODY; POWER TRAIN; UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
SSM 545562026-02-12. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. All 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles will have the Alexa Built-In feature removed from the vehicle in Q1 2026 due to the end of life of Amazon Alexa services in all Ford/Lincoln Digital Experience vehicles. Google Assistant will continue to be the default voice assistant in these vehicles. No additional actions should be taken in an attempt to restore Alexa Built-In functionality.
SYNC-25.2.0.16.1 Nautilus2026-02-05. Over-the-air update. ELECTRICAL SYSTEM; UNKNOWN OR OTHER; VISIBILITY/WIPER. "Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space."
TSB 26-20182026-02-04. Service bulletin. SERVICE BRAKES. Some of the vehicles listed in the Model statement above may exhibit a grunt-type noise from the front brakes during initial brake applications that goes away after the brakes warm-up. A video demonstrating this condition is available in the Service Procedure below. This may be due to the front brake discs and pads.
SSM 545182026-01-27. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Some 2024-2026 Nautilus, 2025-2026 Explorer/Aviator and 2025 Expedition/Navigator vehicles may exhibit a concern where during an inbound phone call using CarPlay®, the person in the vehicle cannot be heard. This may be due to the software in the accessory protocol interface module (APIM). Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a software solution for this condition and will be released via a software update delivered over-the-air (OTA) expected by April 2026. The software will update automatically if vehicle connectivity is enabled in the vehicle settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update by May 2026. Monitor Professional Technician System (PTS) for additional information.
SSM 545022026-01-21. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Some 2025-2026 Expedition/Navigator/Explorer/Aviator and 2024-2026 Nautilus vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank screen for Google Maps or the absence of live traffic data. To correct this condition, refer to the Workshop Manual (WSM), Section 415-00 > Diagnosis and Testing > Information and Entertainment System. The WSM has been updated with improved diagnostics for this condition. To confirm whether a vehicle is built with a specific minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner of the Professional Technician System (PTS).
PHX-25.1.2.5.5 Nautilus2026-01-06. Over-the-air update. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. "Quality improvements include: -Android Auto enhancements -Android security updates"
TCU-25.2.8.5 Nautilus2026-01-06. Over-the-air update. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. "Quality improvements include: -Addresses a loss of connectivity caused by a Cellular Domain Service outage"
25L022026-01-05. Other. UNKNOWN OR OTHER. Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
TCU-25.2.8.4 Nautilus2025-12-02. Over-the-air update. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. "Quality improvements include: -Includes a recovery mechanism for memory data in the Telematics Control Unit"
ECG-25.2.8.5 Nautilus2025-12-01. Over-the-air update. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. "Quality improvements include: -Enhanced LincolnWay connectivity"
SSM 543392025-11-04. Service bulletin. SEATS. For 2024-2025 Nautilus vehicles, if diagnostics lead to the replacement of the front seat cushion extension adjuster, a lower level part is now available (R2TZ-14C724-A). It is not necessary to replace the front seat cushion extension adjuster if only the front seat cushion extension motor assembly is damaged.
TSB 25-24772025-10-14. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Bluetooth audio Poor outbound phone call sound quality while using Bluetooth This may be due to the APIM (accessory protocol interface module) software.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.