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Service bulletins for the 2024 Lincoln Nautilus

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

192 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
SSM 524622024-05-03. Service bulletin. UNKNOWN OR OTHER. Some 2024 Nautilus vehicles may exhibit a concern with the driver seat and steering column moving to the saved memory position instead of the easy entry position when approaching or unlocking the vehicle with the key fob. This condition may occur after setting up a client profile and is due to the driver front seat module (DSM) software. Inform customers that they can continue to drive the vehicle and that engineering is currently working on revised DSM software for this condition that is expected in Q3 2024. In the interim, easy entry will function if the key fob is unlinked from the customers personal profile by selecting the profile on the center display screen, pressing the edit icon, choosing ID Method, pressing Unlink Key Fob, and then selecting Unlink from the pop-up screen. The customers driver seat and steering column memory settings will no longer be saved to the key fob but can be recalled by using the memory switches on the door or on the center display screen. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
24P072024-05-02. Service bulletin. SUSPENSION. Certain 2024 Model Year Lincoln Nautilus Rear Shock Absorber Inspection
SSM 524322024-04-25. Service bulletin. ENGINE AND ENGINE COOLING. On 2024 Nautilus 2.0L EcoBoost-Hybrid vehicles, if engine damage or drivability diagnosis leads to replacement of any fuel injector assemblies, replace all 4 fuel injector assemblies along with other necessary repairs. Refer to Workshop Manual, Section 303-04B. Engineering is currently investigating this concern. Monitor OASIS for further updates.
SSM 524192024-04-24. Service bulletin. POWER TRAIN. Some 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 524102024-04-24. Service bulletin. UNKNOWN OR OTHER. Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
OTA SU9 P2 Naut2024-04-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Software Update 24-OTA SU9 P2 for 2024 MY Naultilus vehicles is now available. Quality Improvements include: - Removes error case of persistent nuisance chimes. - Improved connectivity - Audio management stability - Alerts time out as intended - Wireless Charging indicator on first surface - Phone charging via USB over ignition cycles - Remedy software for 24B09- Phoenix controller quality issues
SSM 524022024-04-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. On 2024 Nautilus vehicles, the keyless entry keypad will only illuminate if the unlock button on the keyfob is pressed or if the keypad itself is touched. The keypad will not illuminate during approach detection or from any other inputs. Do not attempt repairs or submit a claim for this normal condition.
SSM 523932024-04-04. Service bulletin. EQUIPMENT. Some 2024 Nautilus vehicles may exhibit difficulty removing shipping door protectors or white RapGard during predelivery. This may be attributed to varied environmental conditions during transit from the assembly plant to the dealerships. If possible, bring the vehicle into the shop to warm up and stabilize to a room temperature closer to 20°C (68°F) or higher prior to removing the plastic coverings. Running the engine may help in warming the hood wrapping adhesive for easier removal. Also, reuse the white RapGard that was removed from the car to dab/remove any adhesive residue left behind. For general guidelines, refer to the Warranty and Policy Manual, Section 2.9.00 Storage of New Vehicles.
SSM 523812024-04-04. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Some 2024 Nautilus vehicles may have a clock that is inaccurate and/or weather information may not be able to update along with the inability to sign-in to Google Automotive Services to update or edit a profile. During this time the Google Map may also not display in the panoramic display screen next to the speedometer. This may be due to a concern with the telematics control unit (TCU) module software. Inform customers that they can continue to drive the vehicle and that engineering is currently working on revised TCU module software for this concern. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. Note that it is normal for the Google Map to not appear in the panoramic display when in calm mode or when using the Waze app.
SSM 523782024-04-04. Service bulletin. EQUIPMENT:ELECTRICAL; SEATS. Some 2024 Nautilus vehicles may exhibit a concern with the driver seat and steering column moving to the saved memory position instead of the easy entry position when approaching or unlocking the vehicle with the key fob. This condition may occur after setting up a client profile and is due to the driver front seat module (DSM) software. Inform customers that they can continue to drive the vehicle and that engineering is currently working on revised DSM software for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 523652024-04-04. Service bulletin. EQUIPMENT; INTERIOR LIGHTING. 2024 Lincoln Nautilus non-Black Label vehicles are not equipped with upper ambient surface lamps on the rear interior door panels. This is not a misbuild condition and installation of ambient light panels is not a warrantable repair. Do not submit a claim for this condition.
24B09 S12024-04-02. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Customer Satisfaction Program 24B09 - Supplement #1 Certain 2024 Model Year Nautilus Vehicles - Update Infotainment Software
24B092024-04-02. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Customer Satisfaction Program 24B09 Certain 2024 Model Year Nautilus Vehicles Update Infotainment Software
SSM 523212024-03-20. Service bulletin. EXTERIOR LIGHTING. Some 2024 Nautilus vehicles may exhibit a condition with condensation in the rear body mounted or decklid lamp assemblies that does not affect the function of the lamp. This condition is currently under investigation and replacement of the lamp assemblies may not resolve this condition. Parking the vehicle outside in the sun over several days or in a warm garage may help dissipate the condensation. Continue to monitor OASIS for additional information and schedule service appointments for customers once a repair becomes available.
SSM 523472024-03-20. Service bulletin. EXTERIOR LIGHTING. Some 2024 Nautilus vehicles may exhibit condensation in the rear body mounted or decklid lamp assemblies that does not affect the function of the lamp. This condensation may be due to extended overseas shipping in a high humidity environment and will clear on its own with no service necessary in most cases. A thin film of mist that forms and covers less than 50% of the inside of the lamp that clears is normal and may take as long as 48 hours to dissipate in dry weather conditions. Circular droplets that may appear but do not form a vertical drip are also normal and may take up to 1 week in dry weather conditions to fully dissipate. Condensation that does not clear after 1 week in dry weather conditions or that forms drip marks, streaks or a water puddle inside the lens is not normal and should be resolved with lamp replacement as necessary. Refer to Workshop Manual, Section 417-01 if lamp replacement is necessary.
SSM 523352024-03-20. Service bulletin. ENGINE AND ENGINE COOLING. For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
SSM 523142024-03-20. Service bulletin. POWER TRAIN. During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
SSM 523102024-03-20. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Some 2024 Nautilus and F-150 vehicles may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Nautilus and F-150 vehicles in North America do not include keyless entry keypad code cards. Clients are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the master access code card (available only on F-150) or in the Owners Manual > Keyless Entry Keypad Master Access Code. This process requires the use of two programmed intelligent access keys.
SSM 522852024-03-05. Service bulletin. ELECTRICAL SYSTEM. Some 2024 Nautilus vehicles may exhibit low battery state of charge that may be attributed to extended transit times from the assembly plant to the dealerships. It is critical that the battery state of charge (SOC) is above 70% before delivery to the customers. The Lincoln electronic pre-delivery inspection (ePDI) process should be fully completed, which includes battery state of charge checks. Do not utilize the ePDI IDS override function to bypass these checks. If SOC is below 70% the battery must be charged with the charger's negative clamp on an engine or chassis ground. Refer to the Warranty and Policy Manual, Section 2.9.00 Storage of New Vehicles for battery charging warranty guidelines.
SSM 522702024-02-23. Service bulletin. EQUIPMENT. 2024 Nautilus vehicles are equipped with a rear deck lid lamp with Lincoln lettering. On Black Label trim level vehicles only, this Lincoln lettering will illuminate and all other trim levels this Lincoln lettering will not illuminate. This feature becomes illuminated on Black Label trim vehicles when the exterior lamps are on with the vehicle is in park. This feature shuts off and the letters will no longer illuminate when the vehicle comes out of park. This is normal operation and no repair attempts should be performed for this condition.
SSM 522682024-02-23. Service bulletin. STEERING. Some 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) U2300:29 in the power steering control module (PSCM) when a diagnostic self-test is performed. This may be due to an internal counter reaching a specified timeframe. The history state DTC U2300:29 has no effect on functionality. Replacement or reprogramming of the PSCM will not resolve this condition. DTC U2300:29 should be ignored if: no other DTCs are present in the PSCM, no warning indicators are illuminated while the engine is running with no effect on vehicle operation, and no symptoms present. No further service action is required.
SSM 522312024-02-14. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. Some 2024 Nautilus vehicles may exhibit concerns with the last audio settings or audio presets not saving, audio system defaulting to AM radio, or memory seat settings not being retained. This may be due to the customer using a guest profile or inadvertently switching to a guest profile. Memory seat, audio presets, or last audio settings will not be retained when using a guest profile. Customers must set up a personnel profile and link the key fob and seat memory to a profile for these features/settings to remain in memory. Refer to the Personal Profiles section of the Owner Manual for further information. Customers may also be referred to the Lincoln YouTube Channel or Lincoln owners website for additional videos and information on how to use the features on their vehicle including how to set up a personal profile.
OTA SU9 P1 Naut2024-02-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Software Update SU9 P1 for 2024 MY Nautilus vehicles is now available. Quality improvements include: - Improved OTA Software deployment rate - Removes error case of persistant nuisance chimes. - Improved connectivity - Audio management stabiity - Alerts time out as intended - Wireless Charing indicator on first surface - Phone charging via USB over ignition cycles.
23U112024-02-01. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:MODULE (ACCM); UNKNOWN OR OTHER. Certain 2024 Nautilus Vehicles HVAC Software Update for Electro-Mechanical Register Position Memory Retention
SSM 522062024-01-30. Service bulletin. SUSPENSION:REAR:SHOCK ABSORBER; SUSPENSION:FRONT:SHOCK ABSORBER; UNKNOWN OR OTHER. Some 2024 Lincoln Nautilus vehicles equipped with the Reserve and Black Label packages may exhibit a knocking noise from the rear shock absorber area of the vehicle while driving at speeds between 8 mph and 19 mph (13 km/h and 30 km/h) on rough road surfaces or when going over bumps. If the concern is isolated to the rear shock absorber assembly, replacing it at this time is unlikely to resolve the concern and is not recommended. This concern has no effect on vehicle operation or durability and is currently under investigation. Repair direction is expected late Q1 2024. Schedule a service appointment for this timeframe and monitor OASIS for additional information.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.