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Service bulletins for the 2014 Kia Sorento

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

261 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
TSBELE0892017-02-17. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
PS3872017-02-17. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPLACING A NAVIGATION HEAD UNIT THE ORIGINAL SD CARD DOES NOT OPERATE CORRECTLY, FOLLOW THE STEPS BELOW TO DIAGNOSE THE ISSUE:
PS365R12017-02-17. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. PITSTOP: BLUETOOTH® ISSUES AFTER IPHONE® IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE BLUETOOTH CONCERNS WHEN USING AN IPHONE® WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC.) WHILE PAIRED TO A HEAD UNIT.
TSB BOD117_SA2002017-02-16. Service bulletin. STRUCTURE:BODY:DOOR; EQUIPMENT. THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2015-2015 MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 1, 2013 THROUGH MAY 14, 2014, WHICH MAY EXPERIENCE A LOOSE OR MISSING EXTERIOR REAR DOOR HANDLE CAP(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO REPLACE BOTH EXTERIOR REAR DOOR HANDLE TRIM CAPS, EVEN WHEN ONLY ONE (1) TRIM CAP IS AFFECTED.
PS266R12017-02-08. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.
PS2622017-02-07. Service bulletin. EQUIPMENT; SEATS:MID/REAR ASSEMBLY. PITSTOP: RATTLE NOISE FROM 2ND ROW SEAT HEADRESTS - THIS ARTICLE PROVIDES INFORMATION REGARDING A POTENTIAL RATTLE NOISE CONCERN FROM THE 2ND ROW SEAT HEADRESTS ON SOME SORENTO (XMA) VEHICLES.
TSBBOD1022017-02-06. Service bulletin. EQUIPMENT. TSB: SEAT BACK COVER REMOVAL PROCEDURE - THIS BULLETIN OUTLINES THE PROCEDURE FOR THE REMOVAL OF THE FRONT SEAT BACK COVERS ON OPTIMA (QF) AND SORENTO (XMA).
TSBELE0762017-02-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. TSB: AUDIO SOFTWARE UPGRADE - BLUETOOTH® CALL CUTS OFF - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE ON SOME 2014MY SORENTO (XMA) AND 2013MY RIO (UB) VEHICLES (SEE PRODUCTION DATES BELOW) WHICH MAY EXHIBIT A CONDITION RELATED TO A BLUETOOTH® CALL CUTTING OFF AFTER A PERIOD OF APPROXIMATELY 15 MINUTES. TO RESOLVE THE CONCERN, FOLLOW THE PROCEDURE OUTLINED BELOW.
TSBGEN037R12017-02-02. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. TSB: ELECTRICAL OR OTHER RELATED INFORMATION COLLECTION FOR LIMITED TIME PERIOD THROUGH 06/15/2013: KMA IS CONDUCTING A SPECIAL PHOTO AND INFORMATION COLLECTION WARRANTY TIME REIMBURSEMENT TSB TO ENHANCE THE COMMUNICATION AND FINDINGS AT THE DEALER ON THE NEWLY RELEASED 2014 SORENTO (XM) FOR A LIMITED TIME. THIS IS SIMILAR TO A PREVIOUS PROGRAM PRESENTED IN TSB GEN 027 (2009).
WTY008OWNER2017-02-02. Service bulletin. EQUIPMENT; ENGINE. OWNER LETTER: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION - DEAR KIA SORENTO VEHICLE OWNER: KIA MOTORS AMERICA TAKES PRIDE IN PROVIDING YOU WITH HIGH QUALITY AND DEPENDABLE VEHICLES. IN ORDER TO MAINTAIN THESE STANDARDS, KIA IS EXTENDING THE WARRANTY COVERAGE, TO ALL OWNERS, FOR THE ENGINE’S “SHORT BLOCK” ASSEMBLY ON 2012-2014 MY SORENTO 2.4L GDI ENGINE TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES, WHICHEVER COMES FIRST. THE SHORT BLOCK CONSISTS OF THE ENGINE BLOCK, CRANKSHAFT AND BEARINGS, CONNECTING RODS AND BEARINGS AND PISTONS. THIS WARRANTY EXTENSION ADDRESSES ISSUES WITH CONNECTING ROD WEAR WHICH RESULTS IN KNOCKING NOISE FROM THE ENGINE. THE KNOCKING NOISE INCREASES IN FREQUENCY AS THE ENGINE RPM INCREASES. IF THE VEHICLE CONTINUES TO BE DRIVEN WITH A WORN CONNECTING ROD BEARING, THE BEARING CAN FAIL AND MAY RESULT IN ENGINE FAILURE.
WTY008FORM2017-02-02. Service bulletin. ENGINE; EQUIPMENT. REQUEST FOR REIMBURSEMENT FORM: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE YOUR ENGINE REPAIRED/REPLACED DUE TO CONNECTING ROD FAILURE, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION TO THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410, 1-800-333-4542
WTY008DEALERPSM2017-02-02. Service bulletin. ENGINE; EQUIPMENT. DEALER PARTS AND SERVICE MANAGER MEMO: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE - EFFECTIVE IMMEDIATELY, KIA MOTORS AMERICA, INC. HAS EXTENDED THE WARRANTY COVERAGE OF THE KIA NEW VEHICLE LIMITED WARRANTY FOR THE SHORT BLOCK ASSEMBLY (ENGINE BLOCK, CRANKSHAFT AND BEARINGS, CONNECTING RODS AND BEARINGS AND PISTONS) ON 2012-2014 MY SORENTO 2.4L GDI ENGINE TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES, WHICHEVER COMES FIRST, REGARDLESS OF WHETHER THE VEHICLE OWNER IS AN ORIGINAL OR SUBSEQUENT VEHICLE OWNER. THE PURPOSE OF THIS WARRANTY EXTENSION IS TO ADDRESS ISSUES WITH CONNECTING ROD AND BEARING WEAR THAT CAN LEAD TO ENGINE FAILURE.
TSBCHA0472017-01-31. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. TSB: AWD SYSTEM HYDRAULIC ACTUATOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR OF SOME ALL-WHEEL DRIVE (AWD) EQUIPPED 2011~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM MAY 6, 2010 THROUGH FEBRUARY 19, 2013 AND SOME AWD EQUIPPED 2011~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 24, 2009 THROUGH DECEMBER 11, 2014, WHICH MAY EXHIBIT AN INOPERATIVE AWD SYSTEM WITH THE MALFUNCTION INDICATOR LAMP (MIL) ON AND DTCS P1820/1821/1822/1823/1824 (ACTIVE OR IN HISTORY). TO CORRECT THIS CONCERN, REPLACE THE AFFECTED HYDRAULIC ACTUATOR BY REFERRING TO THE APPLICABLE SERVICE PROCEDURE ON KGIS.
PS3772017-01-30. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). PITSTOP: KOREAN ERROR MESSAGES ON NAVIGATION DISPLAY - THIS ARTICLE PROVIDES INFORMATION TO ADDRESS THE FOLLOWING CUSTOMER COMPLAINTS ON NAVIGATION HEAD UNITS (AVN 3.0 OR AVN 3.5): * KOREAN ERROR MESSAGE THAT STARTS WITH NAVI.EXE OR * KOREAN ERROR MESSAGE THAT STARTS WITH MMMEDIA.EXE.
TSBELE0852017-01-30. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. TSB: UVO SOFTWARE UPGRADE – MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, WHICH MAY EXHIBIT AN INOPERATIVE UVO MEDIA BUTTON.
TSBELE0892017-01-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
TSBELE1012017-01-25. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. "COMBINED TSB/SERVICE ACTION: BASE AUDIO SYSTEM UPGRADE (SA 223) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE OF SOME 2014MY SOUL (PS), OPTIMA (TF/QF), SORENTO (XMA), SPORTAGE (SL), RIO (UB), AND FORTE (YD) VEHICLES, TO IMPROVE BLUETOOTH® CONNECTIVITY, PHONEBOOK DOWNLOAD, AUDIO STREAMING AND CALL HISTORY DOWNLOAD. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER ""CUSTOMER CONCERN"" (STANDARD TSB) CLAIM INFORMATION ON PAGE 11. "
TSBBOD117R12017-01-25. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. COMBINED TSB /SERVICE ACTION: EXTERIOR REAR DOOR HANDLE TRIM CAP(S) REPLACEMENT (SA 200) - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 1, 2013 THROUGH MAY 14, 2014, WHICH MAY EXPERIENCE A LOOSE OR MISSING EXTERIOR REAR DOOR HANDLE CAP(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO REPLACE BOTH EXTERIOR REAR DOOR HANDLE TRIM CAPS, EVEN WHEN ONLY ONE (1) TRIM CAP IS AFFECTED.
TSB-ELE-100R22016-09-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO ADDRESS “INCOMING RING VOLUME TOO LOUD” COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
TT0162016-03-31. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PS2542016-03-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
0942016-03-16. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
0612016-03-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
0542016-03-16. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PS2842016-03-16. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.