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Service bulletins for the 2011 Kia Sorento

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

202 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
TSBBOD1022017-02-06. Service bulletin. EQUIPMENT. TSB: SEAT BACK COVER REMOVAL PROCEDURE - THIS BULLETIN OUTLINES THE PROCEDURE FOR THE REMOVAL OF THE FRONT SEAT BACK COVERS ON OPTIMA (QF) AND SORENTO (XMA).
TSBTRA047R12017-02-06. Service bulletin. POWER TRAIN. TSB: AXLE SHAFT SERVICEABILITY BY MODEL - THIS BULLETIN HAS BEEN REVISED. THIS BULLETIN PROVIDES INFORMATION REGARDING AXLE SHAFT SERVICEABILITY FOR KIA VEHICLES EQUIPPED WITH A SIX-SPEED AUTOMATIC TRANSMISSION. REFER TO THE TABLE BELOW FOR A DETAILED LIST OF VEHICLE MODELS. INDIVIDUAL SERVICE PARTS SUCH AS AXLE BOOTS, JOINTS AND HARDWARE FOR INNER JOINT ARE NOW AVAILABLE THROUGH YOUR PARTS DEPARTMENT.
PS224R12017-02-06. Service bulletin. SEATS. PITSTOP: VENTILATED SEAT OPERATION - SOME VEHICLES ARE EQUIPPED WITH VENTILATED FRONT SEATS TO IMPROVE OCCUPANT COMFORT BY DRAWING INTERIOR VEHICLE AIR TEMPERATURE THROUGH THE SEATING SURFACES. THE CUSTOMER PERCEPTION MAY BE THAT THE SEAT IS AIR CONDITIONED AND THE SEAT IS NOT GETTING COLD ENOUGH HOWEVER THE ACTUAL DESIGN INTENT IS TO DRAW AMBIENT AIR THROUGH THE SEAT WITH A SEPARATE BLOWER MOTOR ATTACHED TO THE SEAT ASSEMBLY.
TSBTRA045R12017-02-06. Service bulletin. POWER TRAIN. TSB: SERVICE ACTION: 6-SPEED AUTOMATIC TRANSAXLE INHIBITOR SWITCH BRACKET INSTALLATION (SA126) - THIS BULLETIN PROVIDES INFORMATION RELATING TO SOME SORENTO (XMA) VEHICLES PRODUCED FROM OCTOBER 27, 2009 TO FEBRUARY 25, 2011 WHICH MAY EXPERIENCE A NO-START CONDITION, UNEVEN ENGAGEMENT WHEN SHIFTING GEARS AND/OR P0705 STORED IN THE POWER-TRAIN CONTROL MODULE (PCM). TO CORRECT THIS CONCERN, INSTALL THE INHIBITOR SWITCH BRACKET ON THE INHIBITOR SWITCH BY FOLLOWING THE SERVICE PROCEDURE OUTLINED BELOW. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED SORENTO VEHICLES. BEFORE CONDUCTING THE PROCEDURE, VERIFY THAT THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.
TSBBOD0992017-02-04. Service bulletin. EQUIPMENT; STRUCTURE. TSB: COMBINED TSB/SERVICE ACTION: SORENTO FUEL FILLER DOOR OPERATION UPGRADE (SA146) - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 15, 2009 TO SEPTEMBER 29, 2011, WHICH MAY EXHIBIT A HARD TO OPEN FUEL FILLER DOOR.
PS2522017-02-03. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. "PITSTOP: 2011MY SORENTO STOP LAMP SWITCH INOPERATIVE AFTER PERFORMING CAMPAIGN SC098 - THIS ARTICLE PROVIDES INFORMATION REGARDING A SMALL NUMBER OF NONFUNCTIONING STOP LAMP SWITCHES IN SORENTO (XM) VEHICLES, AFTER PERFORMING VOLUNTARY SAFETY RECALL CAMPAIGN SC098. "
TSBELE051R12017-02-03. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. SERVICE ACTION: DRIVER'S SIDE POWER WINDOW MOTOR REFLASH PROCEDURE (SA143A) - THIS BULLETIN PROVIDES INFORMATION RELATING TO SOME SORENTO (XM) VEHICLES PRODUCED FROM JANUARY 28, 2010 TO MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE DRIVER’S SIDE WINDOW. REVISED.
TSBTRA0492017-02-03. Service bulletin. POWER TRAIN. TSB: 6-SPEED A/T TRANSMISSION ADAPTIVE VALUES RESET/RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM.
PS2692017-02-03. Service bulletin. SUSPENSION:FRONT:MACPHERSON STRUT. PITSTOP: GRINDING OR CREAKING NOISE WHEN TURNING - THIS ARTICLE PROVIDES INFORMATION REGARDING A POTENTIAL GRINDING OR CREAKING NOISE HEARD FROM THE FRONT OF THE VEHICLE WHEN TURNING THE WHEEL QUICKLY AT SLOW SPEEDS, ON SOME 2011 - 2013MY SORENTO (XMA), PRODUCED PRIOR TO AUGUST 28, 2012. THIS CONCERN MAY BE CAUSED BY CORROSION OF THE FRONT STRUT BEARING DUE TO WATER OR DEBRIS ENTRY AND IS MORE COMMONLY FOUND IN REGIONS WITH HIGHER SNOWFALL AND ROAD SALT USAGE.
PS162R12017-02-02. Service bulletin. ENGINE; FUEL/PROPULSION SYSTEM. PITSTOP: SORENTO (XM) WITH DTC CODES P0449 OR P2422 - SOME SORENTO (XM) VEHICLES MAY SET A DTC FLOW P0449 OR P2422 WHICH MAY BE CAUSED BY SPIDER WEBS IN AND AROUND THE EVAPORATIVE EMISSIONS VENT LINES CREATING THE SET DTC. TO REPAIR THIS CONDITION, INSPECT THE AIR FILTER ASSEMBLY (LOCATED ON THE CCV) AND THE EVAPORATIVE EMISSIONS VENT LINES FOR SPIDER WEBS OR DEBRIS BEFORE REPLACING ANY COMPONENTS. THE SPIDER WEBS NEEDS TO BE CLEARED FROM THE LINES WITH A PIPE CLEANER, WIRE OR REPLACEMENT OF THE RESTRICTED COMPONENT (BLOWING COMPRESSED AIR THROUGH THE LINES IS OFTEN INEFFECTIVE).
CS1603QA2017-02-01. Service bulletin. EQUIPMENT; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Q AND A: CS1603 – 2011 MY KIA SORENTO DOOR LATCHES CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM Q & A
CS1603OWNER2017-02-01. Service bulletin. EQUIPMENT; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. OWNER LETTER: CS1603 - CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. WOULD LIKE TO THANK YOU FOR PURCHASING A KIA SORENTO. BECAUSE KIA VALUES YOU AS OUR CUSTOMER, WE ARE CONDUCTING A CUSTOMER SATISFACTION PROGRAM REGARDING DOOR LATCHES IN 2011 MY SORENTO VEHICLES.
CS1603FORM2017-02-01. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT. REQUEST FOR REIMBURSEMENT FORM: CS1603 - 2011MY KIA SORENTO DOOR LATCHES CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE THE FRONT AND/OR REAR DOOR LATCHES REPAIRED OR REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION AT THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410
CS1603DEALERPSM2017-02-01. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT. DEALER PARTS AND SERVICE MANAGER MEMO: CS1603 - KIA MOTORS AMERICA, INC. IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE DOOR LATCHES IN 2011 MY SORENTO VEHICLES. KIA HAS DETERMINED THAT AFTER EXTENDED USAGE OVER YEARS, THE DOOR LATCHES MAY NOT FUNCTION PROPERLY WHEN BEING ACTIVATED WITH THE OUTSIDE HANDLE AND THE DOOR MAY NOT OPEN (HOWEVER, THE DOOR CAN BE OPENED WHEN ANY INSIDE HANDLE IS ACTIVATED.) • FRONT DOOR LATCHES. IF THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE PROPERLY FUNCTIONING, UPGRADE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES BY INSTALLING A SPACER CLIP TO THE LATCHES. IF THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE NOT PROPERLY FUNCTIONING, REPLACE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES. THIS UPGRADE OR REPLACEMENT WILL BE PERFORMED AT NO COST TO THE CUSTOMER. IF ONE OF THE FRONT DOOR LATCHES HAS ALREADY BEEN REPLACED, THE OTHER FRONT DOOR LATCH WILL BE UPGRADED OR REPLACED AT NO COST TO THE CUSTOMER. • REAR DOOR LATCHES. IN ADDITION, KIA IS EXTENDING THE WARRANTY ON THE REAR DOOR LATCHES FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. IF, AT ANY TIME WITHIN THE EXTENDED WARRANTY PERIOD, THE CUSTOMER EXPERIENCES THE CONDITION DESCRIBED ABOVE, REPLACE THE REAR DOOR LATCHES AT NO COST TO THE CUSTOMER. THE REMAINDER OF THE BASIC WARRANTY FOR COMPONENTS OTHER THAN THE REAR DOOR LATCHES REMAINS UNCHANGED AT 5 YEARS/60,000 MILES. ALL OTHER WARRANTY TERMS, LIMITATIONS AND CONDITIONS APPLY AND REMAIN UNCHANGED.
CS1603DEALERP2017-02-01. Service bulletin. EQUIPMENT; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. DEALER PRINCIPAL MEMO: CS1603 - KIA MOTORS AMERICA, INC. IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE DOOR LATCHES IN 2011 MY SORENTO VEHICLES. KIA HAS DETERMINED THAT AFTER EXTENDED USAGE OVER YEARS, THE DOOR LATCHES MAY NOT FUNCTION PROPERLY WHEN BEING ACTIVATED WITH THE OUTSIDE HANDLE AND THE DOOR MAY NOT OPEN (HOWEVER, THE DOOR CAN BE OPENED WHEN ANY INSIDE HANDLE IS ACTIVATED.) • FRONT DOOR LATCHES. IF THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE PROPERLY FUNCTIONING, UPGRADE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES BY INSTALLING A SPACER CLIP TO THE LATCHES. IF THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE NOT PROPERLY FUNCTIONING, REPLACE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES. THIS UPGRADE OR REPLACEMENT WILL BE PERFORMED AT NO COST TO THE CUSTOMER. IF ONE OF THE FRONT DOOR LATCHES HAS ALREADY BEEN REPLACED, THE OTHER FRONT DOOR LATCH WILL BE UPGRADED OR REPLACED AT NO COST TO THE CUSTOMER. • REAR DOOR LATCHES. IN ADDITION, KIA IS EXTENDING THE WARRANTY ON THE REAR DOOR LATCHES FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. IF, AT ANY TIME WITHIN THE EXTENDED WARRANTY PERIOD, THE CUSTOMER EXPERIENCES THE CONDITION DESCRIBED ABOVE, REPLACE THE REAR DOOR LATCHES AT NO COST TO THE CUSTOMER. THE REMAINDER OF THE BASIC WARRANTY FOR COMPONENTS OTHER THAN THE REAR DOOR LATCHES REMAINS UNCHANGED AT 5 YEARS/60,000 MILES. ALL OTHER WARRANTY TERMS, LIMITATIONS AND CONDITIONS APPLY AND REMAIN UNCHANGED.
SC119QA2017-01-31. Service bulletin. EQUIPMENT; TIRES:VALVE. "Q AND A: FOR VOLUNTARY SERVICE CAMPAIGN (SC119) 2010 MY FORTE, 2010 MY SOUL, AND 2011 MY SORENTO REPLACEMENT OF THE VALVE STEM ASSEMBLY"
SC119OWNERSORENT2017-01-31. Service bulletin. TIRES:VALVE; EQUIPMENT. OWNER LETTER: DEAR KIA SORENTO OWNER - KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO REPLACE THE TIRE VALVE STEM ASSEMBLIES IN CERTAIN 2011 MY SORENTO VEHICLES THAT WERE ORIGINALLY SOLD IN OR ARE CURRENTLY REGISTERED IN THE STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED.
SC119DEALERPSM2017-01-31. Service bulletin. EQUIPMENT; TIRES:VALVE. DEALER PARTS AND SERVICE MANAGER MEMO: ATTENTION: ALL KIA PARTS & SERVICE MANAGERS - KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO REPLACE THE TIRE VALVE STEM ASSEMBLIES TO PREVENT GRADUAL LOSS OF TIRE PRESSURE IN CERTAIN 2010 MY FORTE, 2011 MY SORENTO AND 2010 MY SOUL VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE 21 SALT STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED. THE 21 SALT STATES ARE: CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV. IN ADDITION TO THE SALT BELT STATES, THE FOLLOWING STATES HAVE SUBSTANTIALLY RAISED THEIR USE OF ROAD SALT OVER THE YEARS AND ARE ALSO PART OF THIS SERVICE CAMPAIGN: KS, KY, NE, ND, SD, UT, AND AK.
SC119DEALERP2017-01-31. Service bulletin. TIRES:VALVE. DEALER PRINCIPAL MEMO: ATTENTION: ALL DEALER PRINCIPALS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, TO REPLACE THE TIRE VALVE STEM ASSEMBLIES IN CERTAIN 2010 MY SOUL, 2010 MY FORTE, AND 2011 MY SORENTO VEHICLES ORIGINALLY RETAILED OR CURRENTLY REGISTERED IN ONE OF THE SALT-BELT STATES.
TSBCHA0472017-01-31. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. TSB: AWD SYSTEM HYDRAULIC ACTUATOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR OF SOME ALL-WHEEL DRIVE (AWD) EQUIPPED 2011~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM MAY 6, 2010 THROUGH FEBRUARY 19, 2013 AND SOME AWD EQUIPPED 2011~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 24, 2009 THROUGH DECEMBER 11, 2014, WHICH MAY EXHIBIT AN INOPERATIVE AWD SYSTEM WITH THE MALFUNCTION INDICATOR LAMP (MIL) ON AND DTCS P1820/1821/1822/1823/1824 (ACTIVE OR IN HISTORY). TO CORRECT THIS CONCERN, REPLACE THE AFFECTED HYDRAULIC ACTUATOR BY REFERRING TO THE APPLICABLE SERVICE PROCEDURE ON KGIS.
TSBCHA0512017-01-30. Service bulletin. SUSPENSION:FRONT:MACPHERSON STRUT. TSB: COMBINED TSB / SERVICE ACTION: FRONT STRUT BEARING REPLACEMENT (SA178) - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACING THE FRONT STRUT BEARINGS ON SOME 2011- 2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 THROUGH JANUARY 21, 2013, WHICH MAY EXHIBIT A CREAKING NOISE EMANATING FROM THE FRONT OF THE VEHICLE WHEN TURNING THE WHEEL QUICKLY, AT SLOW SPEEDS. TO CORRECT THIS CONDITION, REPLACE THE FRONT STRUT BEARING BY FOLLOWING THE PROCEDURE OUTLINED IN THIS BULLETIN.
TSBCHA042CLOSED2017-01-30. Service bulletin. SUSPENSION:FRONT:MACPHERSON STRUT. TSB-CHA042 IS CLOSED AS OF 1/12/2015. REFER TO CHA051.
TSBSC119R12017-01-30. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. "TSB: VOLUNTARY SERVICE CAMPAIGN - AS A PREVENTATIVE MEASURE, EFFECTIVE IMMEDIATELY, VOLUNTARY SERVICE CAMPAIGN SC119 HAS BEEN EXPANDED TO INCLUDE “ALL STATES”. THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE TIRE VALVE STEMS TO PREVENT GRADUAL LOSS OF TIRE PRESSURE IN SOME 2011MY SORENTO (XMA), 2010MY SOUL (AM) AND 2010MY FORTE (TD) VEHICLES WHICH WERE ORIGINALLY RETAILED OR ARE CURRENTLY REGISTERED IN STATES WHERE ROAD SALT IS HEAVILY USED. THE STATES ARE: CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV KS, KY, NE, ND, SD, UT, AND AK. THE VALVE STEM ASSEMBLY IN THE WHEELS CAN CRACK IF THEY BECOME CORRODED. SUCH CRACKS CAN CAUSE THE AIR IN THE TIRES TO LEAK OUT. HOWEVER, THE VALVE STEM ASSEMBLY IS EQUIPPED WITH A TIRE PRESSURE MONITORING SYSTEM (TPMS) AND A SUFFICIENT LEAK WILL RESULT IN THE ILLUMINATION OF THE TPMS WARNING LIGHT. IN SOME INSTANCES, A CRACKED VALVE CAN BREAK OFF WHEN ATTEMPTING TO ADD AIR TO THE TIRES. TO ADDRESS THIS CONDITION, REPLACE THE TIRE VALVE STEM FOR ALL FOUR TPMS SENSORS ON ALL AFFECTED VEHICLES, FOLLOWING THE PROCEDURE OUTLINED IN THIS BULLETIN. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS."
TSBCLI0262017-01-27. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING. TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EVAPORATOR TEMPERATURE SENSOR OF SOME OPTIMA (TF/QF) AND SORENTO (XMA) VEHICLES (SEE PRODUCTION DATES ON PAGE 3), WHICH MAY EXPERIENCE FREEZING OF CONDENSATION ON THE EVAPORATOR CORE AND THE FOLLOWING A/C PERFORMANCE RELATED CONCERNS.
TSBTRA051R12017-01-27. Service bulletin. POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). TSB: 6 SPD A/T SOLENOID REPLACEMENT – MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.