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Service bulletins for the 2011 Kia Sorento

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

202 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
CS2304_TSB_R62023-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
TSB_SST067_R12021-12-01. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
TSB_ENG222_R12021-02-02. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
PI2101_DSM2021-02-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE; EQUIPMENT. PRODUCT IMPROVEMENT CAMPAIGN - DEALER SERVICE MANAGER LETTER - This document is notice to the Dealer Service Managers advising them of the Product Improvement Campaign.
PS4432020-12-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT. TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
WTY016_REIMB2020-10-05. Service bulletin. SEATS; AIR BAGS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.
WTY016_OWNR2020-10-05. Service bulletin. SEATS; AIR BAGS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.
WTY016_QA2020-10-05. Service bulletin. SEATS; AIR BAGS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. WARRANTY EXTENSION PROGRAM - This document is the Question and Answer document regarding the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.
WTY016_DPSM2020-10-05. Service bulletin. AIR BAGS; EQUIPMENT; SEATS. WARRANTY EXTENSION PROGRAM - This document is the notice to dealer parts and service managers, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.
WTY016_DP2020-10-05. Service bulletin. AIR BAGS; EQUIPMENT; SEATS. WARRANTY EXTENSION PROGRAM - This document is the notice to dealer principals, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.
PS6752020-09-03. Service bulletin. EQUIPMENT; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER. PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
TSBCHA084_R42019-12-09. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; STEERING. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.
WTY003_REIMB2019-09-06. Service bulletin. EQUIPMENT; AIR BAGS. This document is a Request for Reimbursement Form sent to the owners along with the notification letter to be used if the customer has paid for repairs to the airbag clock spring assembly.
WTY003_OWNER2019-09-06. Service bulletin. AIR BAGS; EQUIPMENT. WTY003_OWNER: This document is the owner notification letter advising the owners of the warranty extension on the 2011-2015 My Sorento Airbag Clock Spring Assembly.
DC_201810262018-11-13. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS, OCTOBER 26 2018 UPDATE - Dear Kia Retailer, We wrote to you in late August to provide you with an update regarding news reports regarding non-collision fires in Kia vehicles and NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorento and Optima vehicles. Since that time, we have been working cooperatively with NHTSA to analyze the safety performance of these and all Kia vehicles and added additional resources to quickly and effectively address any incidents. Recently, a non-profit consumer advocacy group called the Center for Automotive Safety (CAS) has asked for a recall of Kia vehicles for fire risk and members of the Senate Commerce Committee have asked Kia for additional information related to non-collision fires in Kia vehicles. These actions have generated additional media reports so we are providing you with additional information to assist you and your teams in addressing customer concerns.
DC_201808282018-10-09. Service bulletin. ELECTRICAL SYSTEM; ENGINE; EQUIPMENT. DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS - Dear Kia Retailer, You and your customers may have seen recent media reports regarding thermal incidents in Kia vehicles or NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorentos and Optimas, and I want to update you on KMA?s response to this issue. All automobiles contain combustible materials and a vehicle fire may be a result of any number of complex factors which must be carefully evaluated by trained technicians to, if possible, determine its cause and, ultimately, determine if a defect trend exists. At Kia, customer safety is paramount and although both KMA and NHTSA have independently concluded that no defect trends exist, KMA has significantly increased its committed resources to ensure that all thermal incidents are fully evaluated.
TSB-ELE091R12017-08-31. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
VSC149QA2017-08-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SC149QA -CAMPAIGN QUESTION AND ANSWER REGARDING SC149.
VSC149OWNER2017-08-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SC149OWNER - OWNER NOTIFICATION LETTER REGARDING SC149.
PS4932017-08-02. Service bulletin. VISIBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.
VSC148QA2017-08-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SC148QA - CAMPAIGN QUESTION AND ANSWERS REGARDING SC148QA
TSB-CLI026R12017-08-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - This bulletin provides the procedure to replace the evaporator temperature sensor of some 2011-2014MY Optima (TF/QF) and 2011-2013MY Sorento (XMa) vehicles ONLY (see production dates on Page 3), which may experience freezing of condensation on the evaporator core and the following A/C performance related concerns below. Do NOT refer to this bulletin or the resistance specifications listed in this bulletin for ANY other models.
TSB-GEN085R12017-08-02. Service bulletin. EQUIPMENT:MECHANICAL; EQUIPMENT ADAPTIVE/MOBILITY. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.
TSB-TRA0552017-08-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.
TSB-GEN0852017-08-02. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT ADAPTIVE/MOBILITY. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.