WenmarOpen by Wenmar Pro

Service bulletins for the 2011 Kia Sorento

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

202 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Body and frame are shown. Show all

Bulletins, newest first
CS2312_TSB_R22026-06-18. Service bulletin. STRUCTURE:BODY. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
TSB_CS2312_R12026-02-19. Service bulletin. STRUCTURE:BODY. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
CS2312_OWNR2026-01-05. Other. STRUCTURE:BODY. CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)
TSB_CS23122025-12-24. Service bulletin. STRUCTURE:BODY. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
TSB_BOD055_R12021-10-02. Service bulletin. STRUCTURE; EXTERIOR LIGHTING. TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
TSB_BOD2052020-04-07. Service bulletin. STRUCTURE; SEATS. TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin provides the procedure to replace the front passenger Occupant Detection System (ODS) Sensor Pad on 2011-2015MY Sorento (XMa) vehicles produced from September 24, 2009 through December 11, 2014.
SC141OWNERXM2017-08-02. Service bulletin. STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS. SC141 - SORENTO OWNER LETTER - Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento vehicles that were originally sold in or are currently registered in the states where heavy amounts of road salt are used.
SC141QA2017-08-02. Service bulletin. STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS. QUESTIONS AND ANSWERS FOR VOLUNTARY SERVICE CAMPAIGN SC141 ? UNDERBODY ? ADDITIONAL ANTI-CORROSION TREATMENT
SC141DPSM2017-08-02. Service bulletin. STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS. SERVICE MANAGER MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Service Managers - Kia Motors America, Inc. will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.
SC141DP2017-08-02. Service bulletin. STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS. DEALER PRINCIPAL MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Dealer Principals - Kia Motors America, Inc. will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.
TSB-SC1412017-08-02. Service bulletin. STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS. TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.
TSB-SC141R12017-08-02. Service bulletin. STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS. TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.
TSB-SST0332017-08-02. Service bulletin. LATCHES/LOCKS/LINKAGES:HOOD:LATCH; STRUCTURE:BODY:HOOD. TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being damaged when removing the hood release lever. Follow the instructions included in this bulletin to properly remove the hood release lever using the new SST.
TSBBOD0992017-02-04. Service bulletin. EQUIPMENT; STRUCTURE. TSB: COMBINED TSB/SERVICE ACTION: SORENTO FUEL FILLER DOOR OPERATION UPGRADE (SA146) - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 15, 2009 TO SEPTEMBER 29, 2011, WHICH MAY EXHIBIT A HARD TO OPEN FUEL FILLER DOOR.
TSBBOD1502017-01-26. Service bulletin. STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. TSB: FRONT DOOR LATCH CUSTOMER SATISFACTION PROGRAM (CS1603) - THIS BULLETIN PROVIDES INFORMATION REGARDING THE INSPECTION, UPGRADE AND/OR REPLACEMENT OF DOOR LATCHES ON 2011MY SORENTO (XMA) VEHICLES. KIA HAS DETERMINED THAT AFTER EXTENDED USAGE OVER YEARS, THE DOOR LATCHES MAY NOT FUNCTION PROPERLY WHEN BEING ACTIVATED WITH THE OUTSIDE HANDLE AND THE DOOR MAY NOT OPEN. * FOR FRONT DOOR LATCHES: VEHICLES MAY HAVE PREVIOUSLY HAD ONE OR BOTH FRONT DOOR LATCHES REPLACED WITH IMPROVED ONES. THEREFORE, EACH VEHICLE MUST BE CONFIRMED IN WEBDCS WHETHER IT IS ELIGIBLE TO HAVE EITHER DRIVER’S OR FRONT PASSENGER’S OR BOTH FRONT DOOR LATCHES INSPECTED, UPGRADED AND/OR REPLACED. IF THE ELIGIBLE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE PROPERLY FUNCTIONING, UPGRADE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES BY INSTALLING A SPACER CLIP TO THE LATCHES. IF THE ELIGIBLE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE NOT PROPERLY FUNCTIONING, REPLACE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES WITH NEW ONES. * FOR REAR DOOR LATCHES: KIA IS EXTENDING THE WARRANTY ON REAR DOOR LATCHES FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. IF, WITHIN THE EXTENDED WARRANTY PERIOD, EITHER REAR DOOR LATCH DOES NOT FUNCTION PROPERLY WHEN BEING ACTIVATED WITH THE OUTSIDE HANDLE AND THE DOOR DOES NOT OPEN, REPLACE THE AFFECTED DOOR LATCH WITH A NEW ONE.
TSBBOD1182017-01-13. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. SERVICE ACTION: INTERIOR DOOR HANDLE PEELING (SA203) - THIS BULLETIN PROVIDES THE PROCEDURE TO INSPECT OR REPLACE THE INSIDE CHROME DOOR HANDLE(S) ON SOME 2011MY SORENTO (XMA) VEHICLES, PRODUCED FROM JULY, 2010 THROUGH FEBRUARY, 2011 WHICH MAY EXPERIENCE CHROME TRIM PEELING ON THE INSIDE DOOR HANDLE(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO INSPECT THE APPEARANCE OF THE CHROME DOOR HANDLE(S) AND, IF NECESSARY, TO REPLACE ANY AFFECTED DOOR HANDLE(S). TO CORRECT THIS CONDITION, KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES AS THEY COME IN FOR NORMAL SERVICE/MAINTENANCE. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.