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Service bulletins for the 2021 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1325 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
23012222022-09-26. Service bulletin. EQUIPMENT. Glove Box Hard To Close This bulletin involves replacing the glove box bumpers. Customers may comment on the following: The glove box is hard to close.
08048222022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. UBR UER and UFR Radio Enhancements This bulletin involves updating the radio (UBR and UER) software level from the current level R34.00.49 or R37.03.58 to R41.00.56This bulletin involves updating the radio (UFR) software level to 34.00.49. Customers may experience one or more of the following: Auto button on climate control screen not present. When Voice Recognition (VR) button is pressed on radio, wrong message is displayed. Displays ?Bluetooth® Pairings? instead of connect Apple Carplay® or Android Auto® device. Wi-Fi hotspot password always shows "null". Customer can't use feature. Wi-Fi hotspot name not recognized on customer?s cellular device. Language selection on radio can not be saved after selecting. Wrong date format displayed using Korean language. Radio display is blank (rear view camera still operable). Radio touchscreen inoperative. Zoom In/Out button inoperative for rear view camera. Rear Cross Path Mode and Blind Spot chime keeps playing when object is no longer present. Irregular chime frequency. Time format does not change from military to 12-hour format. ABC Jump Keyboard will not display. Incorrect DTC implementation for Media Hub disconnection. Pressing mute hard key while on phone call does not mute microphone. Adjust clock settings shortcut in home screen does not navigate you to the right screen. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob. Media port working intermittently and setting and may set Diagnostic Trouble Codes (DTC's): B15A1-00 - Media Port 1 Connection. B15A3-00 - Media Port 3 Connection. B15A4-00 - Media Port 4 Connection. Unable to connect vehicle Wi-Fi hot spot. SXM radio does not retain the same channel after the vehicle has been shut off.
825812022-09-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)
S22080000112022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE; UNKNOWN OR OTHER. Wireless Qi Charger Not Charging
S2223000014RevA2022-09-26. Service bulletin. EQUIPMENT; STRUCTURE:BODY:ROOF AND PILLARS. Water Leaking From Overhead Console Or Headliner Microphone On Sunroof Equipped Vehicle
S22230000142022-09-26. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS; EQUIPMENT. Water Leaking From Overhead Console Or Headliner Microphone On Sunroof Equipped Vehicle
90045042022-09-26. Service bulletin. EQUIPMENT. TRANSFER CASE If the Transfer Case is being replaced for a concern related to C1472-92 refer to STAR Online S2121000014 Rev. C before ordering.
S21230000102022-09-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Vehicle Sway While Being Flat Towed Behind A RV
S21080000452022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Favorite Song On-Air Alert List Empty
S2108000173RevB2022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Inoperative, Black Or Blank Screen
S21080002062022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL. Uconnect Box Requires Service Popup Message After Startup
S21080002042022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S2108000194RevA2022-09-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position
S21080001942022-09-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position
S2108000173REVA2022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Inoperative, Black Or Blank Screen
S21080001912022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Audio Cuts Out And Radio Screen Goes Black Intermittently
S2108000182REVA2022-09-15. Service bulletin. BACK OVER PREVENTION; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Freezing Or Locking Up While Rear View Camera Still Works
S21080001872022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Vehicle Language Reverts To Italian After Shutting Off Vehicle
23-027-212022-08-22. Service bulletin. SEATS; EQUIPMENT. Third Row Headrest Fails To Fold Down This bulletin involves inspecting both the left and right third row headrests and if necessary, re-seating the horseshoe cable clip(s). The customer may describe the following: Both the left and or right, third row headrest(s) will not fold and the load floor cannot be used.The headrests will not fold when pressing the radio screen soft button, or using the manual fold handle.
769822022-08-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Urgent: 2021 (WL) Jeep Grand Cherokee RRT #21-121
767812022-08-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Urgent: 2021 (WL) Jeep Grand Cherokee RRT #21-117 & 21-118
766882022-08-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Urgent: 2021 (WL) Jeep Grand Cherokee RRT #21-114
766692022-08-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Urgent: 2021 (WL) Jeep Grand Cherokee RRT #21-109 & 21-110
S2108000173 12022-08-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Inoperative, Black Or Blank Screen
S21080002042022-08-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.