Service bulletin 82581
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10220751 |
| Published by NHTSA | 2022-09-26 |
| Manufacturer's number | 82581 |
| Manufacturer's date | 2022-03-30 |
| NHTSA component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
NHTSA's summary
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Labels and manuals
| JEEP GRAND CHEROKEE | 2021 |
|---|---|
| JEEP GRAND CHEROKEE 4XE | 2022 (the catalog's model; the bulletin names a series or trim of it) |
| JEEP GRAND WAGONEER | 2022 |
| RAM 1500 | 2022 |
| RAM 2500 | 2022 |
| RAM 3500 | 2022 |
| RAM 4500 | 2022 |
| RAM 5500 | 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2026433 | 2026-09-10. Accessories |
|---|---|
| 25V083000 | 2025-02-13. EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION |
| 2024548 | 2024-08-15. Label |
| 23V336000 | 2023-05-11. EQUIPMENT:OTHER:LABELS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 0802324 | 2024-03-18. Service bulletin. Battery No Start, Jump Start, Tow-In Complaints Customer may experience one or more of the following: ? No start, jump start, or tow-in. ? Engine Stop Start (ESS) is inoperable. |
|---|---|
| 0800624A | 2024-03-18. Service bulletin. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB. |
| 0801224 | 2024-03-18. Service bulletin. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. Customers may also experience the following: ? The vehicle will not start. This bulletin involves updating the BPCM with the latest available software. |
| S238A000028 | 2024-03-18. Service bulletin. Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently |
| 9100301 | 2024-03-18. Service bulletin. UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please verify the radio is at the latest available software level. If active DTCs are set, perform the appropriate diagnostic procedure in service information. If the condition is intermittent, refer to Section 29 Non-DTC Based Diagnostics and perform the diagnostic procedure related to the customer's complaint. If concern is still present or the customer has returned to the dealer multiple times for the same complaint, contact engineering FCA Redacted Content. If no answer or call back within 15 minutes, continue with regular diagnosis. |
| 9100287 | 2024-03-18. Service bulletin. Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014 |
| 9100203 | 2024-03-18. Service bulletin. Center Stack Display For complaints of either of the following 2 issues with the center stack display, prior to replacing this part, please contact FCA REDACTED CONTENT. If no response in 15 minutes, proceed with repair. 1. Center stack display heated seat icon LED shows Low when it is Off 2. Center stack display turns red and does not respond 3. Center stack display has lines on screen |
| 0824523 | 2024-01-16. Service bulletin. Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023. |
| S238A000058 | 2024-01-16. Service bulletin. Radio Navigation Displays Message ?No Maps Available? |
| S238A000055 | 2024-01-16. Service bulletin. Audio Muted During A CarPlay Or Android Auto Phone Call |