Service bulletin 0802324
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10251856 |
| Published by NHTSA | 2024-03-18 |
| Manufacturer's number | 0802324 |
| Manufacturer's date | 2024-01-18 |
| NHTSA component | EQUIPMENT:ELECTRICAL |
NHTSA's summary
Battery No Start, Jump Start, Tow-In Complaints Customer may experience one or more of the following: ? No start, jump start, or tow-in. ? Engine Stop Start (ESS) is inoperable.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| RAM 2500 | 2022, 2023 |
|---|---|
| RAM 3500 | 2022, 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 0800624A | 2024-03-18. Service bulletin. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB. |
|---|---|
| 9100301 | 2024-03-18. Service bulletin. UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please verify the radio is at the latest available software level. If active DTCs are set, perform the appropriate diagnostic procedure in service information. If the condition is intermittent, refer to Section 29 Non-DTC Based Diagnostics and perform the diagnostic procedure related to the customer's complaint. If concern is still present or the customer has returned to the dealer multiple times for the same complaint, contact engineering FCA Redacted Content. If no answer or call back within 15 minutes, continue with regular diagnosis. |
| 94684 | 2024-01-16. Service bulletin. Transportation Bulletin T-23-01 Dealer Cleaning Program - 2023 - 2024 RAM Trucks - DJ, D2, DF, DD, DP, DS Models (Mexico RAM Built Trucks Only) |
| 94691 | 2024-01-16. Service bulletin. FCA Caribbean Transportation Bulletin IT-23-01 Dealer Cleaning Program - 2023 - 2024 RAM Trucks - DJ, D2, DF, DD, DP, DS Models (Mexico RAM Built Trucks Only) |
| S238A000058 | 2024-01-16. Service bulletin. Radio Navigation Displays Message ?No Maps Available? |
| S238A000056 | 2024-01-16. Service bulletin. Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times |
| S238A000055 | 2024-01-16. Service bulletin. Audio Muted During A CarPlay Or Android Auto Phone Call |
| S2008000185 | 2024-01-16. Service bulletin. Uconnect 5 Voice Recognition Options |
| 0805223 | 2024-01-08. Service bulletin. Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay® drops out.** ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM® 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ. |
| 0821523 | 2024-01-08. Service bulletin. Radio Internal Amplifier Calibration The customer may experience the following: ? Hissing/water sprinkler/salt shaker noise coming from front/rear speakers. Heard when radio is on and no media is playing, or volume high/low with media playing. This bulletin involves performing a routine in the radio to reduce unwanted speaker noise. |