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Service bulletins for the 2021 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1325 on file from NHTSA, as of 2026-10-19.

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By component

By trouble code

Only bulletins with component: Software are shown. Show all

Bulletins, newest first
08028242024-03-18. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
08026242024-03-18. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
08025242024-03-18. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.
08245232024-01-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
S23080000542024-01-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
S23080001392024-01-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Code Error Message on The Radio, Uconnect Box Error or ?Please Reset Message? Appears on the Radio Display
08181232023-09-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023
BulletinA2023-07-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification ZD7 - Radio Software Update
08095232023-05-30. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.
S22030000042022-11-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control Module (DTCM) Reprogramming.
08161222022-10-31. Service bulletin. SEATS; ELECTRICAL SYSTEM:SOFTWARE. Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following:Memory seat do not save on profiles 1 or 2. Easy entry/exit functionality is inoperative. Drivers massage seats do not recall lumbar and bolster position when profile selected on radio (Recall from door switches and keyfob work as expected).
18-062-212022-08-22. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P032F - Combustion Engine Producing Insufficient Torque.
08-127-212022-08-22. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM. Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B2834-00 - Right Headlamp Assembly Performance. B2835-00 - Left Headlamp Assembly Performance. Customers may experience one or more of the following:?Service Headlamp? message appears in the information cluster. Headlamps only function on low beam, park lamp and side marker lamps.
08088212022-05-31. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
08041222022-05-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. Customers may experience the following:Active Noise Cancellation (ANC) drone noise at 950 between 1,000 RPM, during a start up.The AMP may set B221F-00 (Amplifier Internal) erroneously, it does not affect Active Noise Cancelation (ANC) performance. If B221F-00 is a stored fault update the AMP with appropriate software. If fault is active, follow normal DTC diagnostics.
21-027-21 REV. A2021-12-13. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN; EXTERIOR LIGHTING; ELECTRICAL SYSTEM:SOFTWARE. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P032F - Combustion Engine Producing Insufficient Torque. Customers may also experience a shift quality issue during a 5-4 downshift.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.