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Service bulletins for the 2012 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

258 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
S20080001132020-09-28. Service bulletin. ENGINE; ELECTRICAL SYSTEM. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
S17230000072020-06-22. Service bulletin. SUSPENSION. Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
23-015-202020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Disinfectant Solution Recommended for COVID-19
08-049-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-202020-05-26. Service bulletin. FUEL SYSTEM, GASOLINE. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
23-001-20 REV. B2020-05-26. Service bulletin. EQUIPMENT:ELECTRICAL. Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
23-001-20 REV. B2020-05-18. Service bulletin. STRUCTURE:BODY. Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
23-001-20 REV. B2020-04-27. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
23-036-192020-01-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
D-19-292020-01-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. (X81) Leather Instrument Panel Top Pad Delaminating - 2011-2014 Jeep Grand Cherokee (WK)
90040222020-01-21. Service bulletin. SUSPENSION. Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
31-005-192019-12-16. Service bulletin. EQUIPMENT; STRUCTURE. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-003-192019-12-16. Service bulletin. EQUIPMENT. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-004-192019-12-16. Service bulletin. VISIBILITY. Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-006-192019-12-16. Service bulletin. STRUCTURE. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
23-001-19 REV. B2019-10-28. Service bulletin. STRUCTURE; EQUIPMENT. Dash and Door Appliques Delaminating - X77 Warranty Extension This bulletin involves replacing carbon fiber interior trim appliques that have suffered delamination issues. Some customers may comment on one of the following: The carbon fiber inner doors and instrument panel appliques are delaminating. The outer layer of a carbon fiber applique is separating from the inner layer.
90032202019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
90040762019-07-15. Service bulletin. EQUIPMENT; ENGINE. Oil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair. If replacing due to missing Spring Loaded Check Valve, a replacement spring and check valve are now available through MOPAR.
05-002-152018-12-10. Service bulletin. SERVICE BRAKES, HYDRAULIC; SERVICE BRAKES, AIR:DISC:CALIPER; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER. Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake caliper guide pin bushings. The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Noise is most prevalent during a low-speed stop with light brake pedal effort.
08-038-152018-12-10. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); POWER TRAIN. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. SYMPTOM/CONDITION FOR RHB RADIOS ONLY: ? Trip planner does not save a route after is was created. ? Route guidance does not activate after the vehicle shuts down. ? Longitude entry does not allow enough digits. ? CD/DVD will not play. ? Navigation accept screen will not clear. ? Navigation shows ?acquiring signal? for an extended period of time. ? New navigation graphics.
05-006-152018-12-03. Service bulletin. SERVICE BRAKES. Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake rotors. The customer may describe a high frequency front brake squeal or squeak, at approximately 8.4kHz. Noise may be intermittent, so not always possible to duplicate.
07-003-152018-11-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin/RRT 07-003-14/14-057 Superseded By Customer Satisfaction Notification (CSN) P49 Refer to service procedures outlined in CSN P49.
08-008-152018-11-19. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ELECTRICAL SYSTEM. Flash: DTC P0405 / P0406 - MIL Light On This bulletin involves reprogramming the Engine Control Module (ECM) with new software. A small number of customers may report the MIL light is on. On further inspection Diagnostic Trouble Code (DTC), P0405 - EGR POSITION SENSOR CIRCUIT LOW and/or P0406 - EGR POSITION SENSOR CIRCUIT HIGH may be found.
07-002-152018-11-19. Service bulletin. ENGINE. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
07-002-15 REV. A2018-09-24. Service bulletin. ENGINE. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.