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Service bulletin 08-038-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10150546
Published by NHTSA2018-12-10
Manufacturer's number08-038-15
Manufacturer's date2015-04-18
NHTSA componentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); POWER TRAIN

NHTSA's summary

RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. SYMPTOM/CONDITION FOR RHB RADIOS ONLY: ? Trip planner does not save a route after is was created. ? Route guidance does not activate after the vehicle shuts down. ? Longitude entry does not allow enough digits. ? CD/DVD will not play. ? Navigation accept screen will not clear. ? Navigation shows ?acquiring signal? for an extended period of time. ? New navigation graphics.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Transmission and driveline

Vehicles listed
CHRYSLER 2002012, 2013, 2014
CHRYSLER TOWN AND COUNTRY2012, 2013, 2014
DODGE AVENGER2012, 2013, 2014
DODGE CALIBER2012
DODGE CARAVAN2012 to 2014
DODGE CHALLENGER2012, 2013, 2014
DODGE DURANGO2012, 2013
DODGE RAM 15002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 25002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 35002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 45002012 (the catalog's model; the bulletin names a series or trim of it)
JEEP COMPASS2012, 2013, 2014
JEEP GRAND CHEROKEE2012, 2013
JEEP LIBERTY2012
JEEP PATRIOT2012, 2013, 2014
JEEP WRANGLER2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
20183962018-07-27. Accessories
17V8240002017-12-21. EQUIPMENT
17V8210002017-12-20. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
13V3440002013-08-06. POWER TRAIN:AUTOMATIC TRANSMISSION
13V2390002013-06-04. POWER TRAIN:AXLE ASSEMBLY
13V2340002013-06-04. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES; STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
13V0380002013-02-06. POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
12V5600002012-12-04. EQUIPMENT:OTHER:LABELS; SEATS
12V1920002012-05-02. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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